Score from 4065 reviews
- Antonio Ruiz Alvarez s/n, 38400 Puerto de la Cruz,
Spain - 
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Highlights
Daily room cleaning service
Air-conditioned public areas and rooms
Sun-filled terrace
Guest parking available
Indoor leisure pool
Comfortable family rooms
Daily room cleaning serviceAir-conditioned public areas and roomsSun-filled terraceGuest parking availableIndoor leisure poolComfortable family roomsThe accommodations feature a refrigerator, a balcony or terrace, and satellite television. Additional amenities such as a safe, cot, or extra bed can be requested. Air conditioning is available during specific hours in the summer months. Complimentary WiFi is provided in the rooms.
For an additional fee, guests can enjoy an indoor pool, sauna, and hot tub. Other facilities include a gym, as well as tennis and squash courts.
Please be aware that the indoor swimming pool is not operational on Saturday afternoons and Sundays, and this service incurs a charge.
Alua Tenerife is situated 300 meters from Playa Jardín and is a 10-minute walk from Puerto de la Cruz. The property boasts two outdoor pools, one for children and one for adults, a buffet restaurant, and a complimentary pitch and putt golf course.
The establishment features My Favorite Club®, which offers exclusive services such as:
- personalized check-in and check-out, access to the My Favorite Club Lounge with snacks and beverages,
- entry to exclusive areas,
- and a welcome bottle of sparkling wine along with a letter from the General Manager upon check-in.
On-site, there is a small shopping center that includes a supermarket. Additionally, a children's play area and a games room are available.
Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.
Only dogs are allowed with some conditions: Maximum 10kg, price 20€/night, and it is necessary to contact with hotel before to check availability
Vertigo and Enyesque are not included in the All-Inclusive offer.Please inform in advance of your expected arrival time. At Alua Tenerife, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Alua Tenerife, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Alua Tenerife, all special requests are subject to availability and may incur additional charges.
My Favorite Club Double Ocean View Description, photos, price, amenities
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- non-feather pillow (synthetic),
- work desk,
- air conditioning,
- waste bin,
- baby cot/crib,
- bedside socket,
- wardrobe/closet
- bathrobe,
- toilet paper,
- slippers,
- hairdryer,
- shower,
- complimentary toiletries,
- private bathroom,
- toilet
- television (tv),
- telephone,
- flat-screen tv,
- satellite tv channels
- coffee machine,
- refrigerator,
- bottled water,
- electric kettle
- towels,
- bed linen,
- key card access
- view,
- balcony,
- sea view
- lift access (to room)
- individually controlled air conditioning for room
- dedicated concierge services (for executive guests),
- private check-in/check-out in executive lounge (for executive guests),
- all-day complimentary snacks and drinks in executive lounge (included with room)
ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in
Room size:
My Favorite Club Double Ocean View - 32 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 3 
Double Ocean View Description, photos, price, amenities
- bedside socket,
- waste bin,
- baby cot/crib,
- work desk,
- non-feather pillow (synthetic),
- wardrobe/closet,
- air conditioning
- toilet,
- toilet paper,
- shower,
- hairdryer,
- private bathroom
- telephone,
- flat-screen tv,
- television (tv),
- satellite tv channels
- electric kettle,
- refrigerator
- bed linen,
- towels,
- key card access
- sea view,
- balcony,
- view,
- quiet street view
- lift access (to room)
- individually controlled air conditioning for room
This double room has a balcony, satellite TV and air conditioning. A safe is available for a surcharge. One baby under 2 years old can be accommodated for free in a cot in this room.
Room size:
Double Ocean View - 32 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 3
Double Room Description, photos, price, amenities
- waste bin,
- work desk,
- non-feather pillow (synthetic),
- wardrobe/closet,
- bedside socket,
- air conditioning,
- baby cot/crib
- toilet paper,
- private bathroom,
- hairdryer,
- shower,
- toilet
- flat-screen tv,
- television (tv),
- telephone,
- satellite tv channels
- refrigerator,
- electric kettle
- bed linen,
- towels,
- key card access
- quiet street view,
- view,
- balcony
- lift access (to room)
- individually controlled air conditioning for room
The spacious double room provides air conditioning, a wardrobe, a balcony with a quiet street view as well as a private bathroom featuring a shower. The unit provides 3 beds.
Room size:
Double Room - 32 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 3
Double Pool View Description, photos, price, amenities
- bedside socket,
- air conditioning,
- work desk,
- non-feather pillow (synthetic),
- baby cot/crib,
- wardrobe/closet,
- waste bin
- toilet paper,
- toilet,
- shower,
- hairdryer,
- private bathroom
- satellite tv channels,
- television (tv),
- telephone,
- flat-screen tv
- refrigerator,
- electric kettle
- key card access,
- bed linen,
- towels
- balcony,
- view,
- pool view
- lift access (to room)
- individually controlled air conditioning for room
The spacious double room offers air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom boasting a shower. The unit is furnished with 3 beds.
Room size:
Double Pool View - 32 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 3
Suite Description, photos, price, amenities
- wardrobe/closet,
- baby cot/crib,
- non-feather pillow (synthetic),
- sofa bed,
- bedside socket,
- waste bin,
- air conditioning,
- work desk
- toilet,
- shower,
- private bathroom,
- bathtub or shower,
- hairdryer,
- toilet paper
- television (tv),
- telephone,
- flat-screen tv,
- satellite tv channels
- refrigerator,
- electric kettle
- towels,
- key card access,
- bed linen
- view,
- garden view,
- balcony,
- quiet street view
- lift access (to room)
- individually controlled air conditioning for room
This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit provides 4 beds.
Room size:
Suite - 40 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 4
My Favorite Club Suite Description, photos, price, amenities
- work desk,
- non-feather pillow (synthetic),
- bedside socket,
- wardrobe/closet,
- air conditioning,
- waste bin,
- sofa bed,
- baby cot/crib
- slippers,
- shower,
- private bathroom,
- toilet,
- bathrobe,
- complimentary toiletries,
- toilet paper,
- hairdryer
- satellite tv channels,
- flat-screen tv,
- telephone,
- television (tv)
- coffee machine,
- bottled water,
- electric kettle,
- refrigerator
- bed linen,
- key card access,
- towels
- view,
- balcony,
- garden view
- lift access (to room)
- individually controlled air conditioning for room
- all-day complimentary snacks and drinks in executive lounge (included with room),
- dedicated concierge services (for executive guests),
- private check-in/check-out in executive lounge (for executive guests)
ROOMS ATRIBUTES Larger and better located rooms Smart TV Capsule coffee machine Superior bathroom amenities Bathrobe and slippers Scale Welcome minibar with soft drinks, bottle of water and beer SERVICES FEATURES Private check-in and check-out Exclusive My Favorite Club Lounge serving snacks, coffee, teas and drinks. Welcome bottle of sparkling wine and a letter from the General Manager at check-in
Room size:
My Favorite Club Suite - 40 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 4
My Favorite Club 1 Apartment 1 Bedroom Description, photos, price, amenities
- sofa bed,
- air conditioning,
- waste bin,
- bedside socket,
- wardrobe/closet,
- work desk,
- non-feather pillow (synthetic),
- baby cot/crib
- bathtub or shower,
- bathtub,
- toilet paper,
- hairdryer,
- complimentary toiletries,
- toilet,
- bathrobe,
- private bathroom,
- slippers
- flat-screen tv,
- telephone,
- television (tv),
- satellite tv channels
- coffee machine,
- refrigerator,
- microwave,
- kitchenette,
- electric kettle,
- bottled water
- towels,
- bed linen,
- key card access
- garden view,
- view,
- balcony
- lift access (to room)
- individually controlled air conditioning for room
- all-day complimentary snacks and drinks in executive lounge (included with room),
- private check-in/check-out in executive lounge (for executive guests),
- dedicated concierge services (for executive guests)
This apartment features kitchenette, coffee machine and special amenities. This room has My Favorite Club amenities: Bathrobe and slippers, Smart TV, scale, among others
Room size:
My Favorite Club 1 Apartment 1 Bedroom - 40 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 4
Choose your ideal room at Alua Tenerife
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Ocean View
- Double Room
- Double Pool View
- My Favorite Club Double Ocean View
- Suite
- My Favorite Club Suite
- My Favorite Club 1 Apartment 1 Bedroom
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
access to tennis court, billiards table, table tennis facilities, scuba diving, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, special dietary menus (on request), selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, massage therapies, heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, temperature-controlled/heated pool, shade umbrellas, fitness activities, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, shuttle service (surcharge applies), secure parking garage, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, on-site atm, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating
Family & entertainment
dedicated entertainment team, scheduled evening entertainment, pushchairs/strollers for hire
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, entirely non-smoking property, individually controlled air conditioning, comfortable pet bed, convenient pet bowls
Property safety & security
in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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