Calma Rooms by Charming, Madrid

1. Acceptance: Making a reservation implies acceptance of these terms and conditions.
2. Personal Data: The information provided will be stored on a secure server, accessible only by authorized staff.
3. Occupants: The client must respect the maximum number of guests allowed in the reservation. The room rate is the same for 1 or 2 guests. If more guests stay without authorization, a penalty of €100 per night per additional guest will be imposed.
4. Cleaning: Rooms will be delivered clean. Guests are expected to leave them reasonably tidy and free of food remnants.
5. Furniture: Furniture and decorations must remain in their original place. Charges may apply if this condition is not met.
6. Modifications: We reserve the right to change the assigned room to a similar or better one at no additional cost.
7. Security Deposit: A deposit will be requested via credit or debit card, which will be released within 14 days after check-out, provided no damages or excessive dirt are found.
8. Cancellation Policy: Cancellation conditions vary depending on the type of reservation. Please consult the details in the booking confirmation.
9. Check-in Time: Check-in is between 3:00 PM and 12:00 AM.
10. Noise: No disruptive noise is allowed. Breaching this rule may result in the termination of the rental agreement without compensation.
11. Bank Transfers: Any bank fees related to international transfers will be borne by the client.
12. Check-out Time: Check-out must be done before 11:00 AM. Delays may result in additional charges.
13. Safe: Each room has a safe. We are not responsible for valuables not stored in it.
14. Surveillance and Security: The property has surveillance cameras in common areas. By staying, guests accept these measures as a condition of their stay.
15. No Smoking: Smoking is strictly prohibited throughout the accommodation. Violating this rule will result in a €100 fine.
16. Pets: Pets are not allowed on the premises. Violation of this rule will result in a €150 fine per day.
17. Noise Meters: The accommodation is equipped with noise meters to ensure a peaceful environment. Guests are expected to maintain moderate noise levels, especially between 10:00 PM and 8:00 AM. Violating this rule may result in warnings or, in case of repeated offenses, expulsion from the property.
18. Internet Connection: Guests must delete their network credentials from their devices before leaving. The accommodation is not responsible if guests fail to do so.
19. Room Cleaning: Stays of 5 days or more may request a cleaning service at no extra charge. For shorter stays, cleaning (including bed linen and towel changes) can be requested for €29.
20. Loss of Personal Items: The accommodation is not responsible for the loss of personal items.
21. Behavior and Conduct: Guests are expected to behave respectfully. Inappropriate behavior may result in immediate expulsion.
22. Common Areas: Common areas are available for all guests. Please keep these areas clean and respect the furniture and equipment provided.
23. Restricted Access: Only registered guests are allowed to stay on the premises. Failure to comply with this rule may result in the expulsion of the responsible guest, without the right to a refund.
24. Maximum Price: The maximum price per room is €500 per night.Calma Rooms by Charming neumožňuje konání rozluček se svobodou ani jiných podobných oslav.
Informujte prosím o svém předpokládaném čase příjezdu předem. Informaci u Calma Rooms by Charming lze zadat do sekce speciálních požadavků při rezervaci, případně kontaktovat objekt přímo. Kontaktní údaje Calma Rooms by Charming jsou uvedeny v potvrzení rezervace.
Při registraci v Calma Rooms by Charming je třeba předložit platný průkaz totožnosti s fotografií a kreditní kartu. Plnění speciálních požadavků u Calma Rooms by Charming závisí na aktuální dostupnosti a může být účtován dodatečný poplatek.