Good
7.2 /10

Score from 221 reviews

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Map - Casa Xcanatun - GPS: 21.081287, -89.631366
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Casa Xcanatun, Mérida

Accommodation Mérida, reservation, rooms, prices, reviews, gallery, location, contact

  • Calle 20B #14703, 17C y Sin Calle Xcanatun, 97345 Mérida, Mexico - View on map
7.2 /10
Good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
At the hotel, each room features a wardrobe and a patio offering a view of the garden. All units at Casa Xcanatun include a private bathroom with a shower and complimentary toiletries. Additionally, they are equipped with a flat-screen TV and air conditioning, with some rooms also providing a terrace. A fridge is available in the rooms.

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Rooms at Casa Xcanatun

Deluxe Double Room with Balcony

Room standards
  • clothes rack,
  • safe deposit box,
  • hypoallergenic pillow,
  • bedside socket,
  • air conditioning,
  • wardrobe/closet,
  • non-feather pillow (synthetic),
  • tile/marble flooring,
  • fan,
  • seating area,
  • cleaning supplies (e.g., for kitchenette),
  • waste bin,
  • dressing room
Sanitary facilities
  • hairdryer,
  • bathtub or shower,
  • toilet paper,
  • spa bath,
  • shower,
  • bathtub,
  • body soap,
  • conditioner,
  • toilet,
  • shampoo,
  • private bathroom,
  • complimentary toiletries
Property technology & media
  • blu-ray player,
  • laptop-sized safe,
  • streaming services (e.g., netflix),
  • television (tv),
  • dvd player,
  • flat-screen tv
Dining & bars
  • refrigerator,
  • dining table,
  • wine glasses,
  • microwave,
  • outdoor furniture (on balcony/patio),
  • kitchenware,
  • dining area,
  • outdoor dining area (on balcony/patio),
  • bottled water
Paid extra services
  • key access,
  • towels,
  • bed linen
Location & local attractions
  • balcony,
  • terrace,
  • view,
  • pool view,
  • garden view,
  • patio
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room),
  • walk-in shower (no step),
  • shower chair
Social distancing guidelines
  • individually controlled air conditioning for room

Guests will have a special experience as this double room features a spa bath. The spacious double room offers air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit provides 1 bed.

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Amenities at Casa Xcanatun

General property information General property information

parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

billiards table, live music and performances

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

barbecue facilities, special dietary menus (on request), grocery delivery service, selection of wine/champagne, fresh fruit selection

Pools, spa & wellness Pools, spa & wellness

heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, sunbeds and beach chairs, shade umbrellas, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

disabled-access parking

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, baggage hold, individual check-in/check-out

Shared spaces for guests Shared spaces for guests

access to hotel garden, recreation/games lounge, rooftop sun deck, communal kitchen facilities, guest lounge / tv room, patio/outdoor seating, designated picnic spot

Family & entertainment Family & entertainment

selection of board games/puzzles, secure indoor play zone

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities

Other property amenities Other property amenities

smoke-free rooms, entirely non-smoking property, individually controlled air conditioning, exclusively for adults, standard key entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.

Check-in, check-out, and payment policies

Check-in

From 15:00 Until 20:00 hours

Check-out

From 10:00 Until 10:30 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children from 18 years old.

Pets

Pets are not permitted.

Languages spoken
 
Contact methods
☎ telephone
@ E-mail
Important information
Please inform in advance of your expected arrival time. At Casa Xcanatun, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.

Location and nearby attractions

 

Photo gallery

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Frequently Asked Questions (FAQ)

Yes, there is parking for guests, ensuring convenience and safety.
Social distancing and disinfection are enforced. Details on our website.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Deluxe Double Room with Balcony
Yes, the property is often chosen by families.
Yes, the property offers various dining options. See the Amenities tab.
Yes, we have parking available directly at the property.
Yes, our reception desk is open 24 hours a day.
Yes, guests can play billiards at our property.
Yes, we provide BBQ equipment and a dedicated area for our guests.
Yes, for our guests' safety, the property is secured 24/7.

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