Superb
9.0 /10

Score from 372 reviews

Filters
Guest Reviews (372)
Show on map
Map - Chalet-Hôtel Neige et Roc, The Originals Relais - GPS: 46.084621, 6.71918
Book now and get a discount!

Chalet-Hôtel Neige et Roc, The Originals Relais, Samoëns

★★★★ Reviews, photos, room rates, address, contact
  • Route de Taninges, 74340 Samoëns, France - View on map
9.0 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Hotel
See availability
Situated on the edge of the village, Chalet-Hôtel Neige et Roc, The Originals Relais offers the opportunity to sample French village life, with the center and its shops only a short walk away.

Owners Françoise & Olivier Deffaugt take pride in welcoming guests to their charming family-run complex. The hotel has all the feel of a traditional Alpine chalet with its exposed timber and extensive use of bright pinewood.

Combining authentic style with excellent modern comfort, Chalet-Hôtel Neige et Roc offers all the ingredients for an enjoyable and relaxing stay: refined traditional Savoyard cuisine, comfortable rooms each with a balcony offering views of the valley and mountains, leisure area with indoor swimming pool, sauna, steam room, hot tub, fitness room, beauty treatments and massages, a games room (table football, table tennis, pinball), billiard room, cosy bar and a large landscaped garden with heated swimming-pool, tennis courts and a children’s play area.
Check availability and prices
Important information

Please note that pets are not allowed in the restaurant.

In order to access the restaurant, breakfast area and bar (indoor or outdoor) as well as the Spa, gym, swimming pool area and conference rooms (indoor or outdoor) you will need to provide a completed vaccination form of at least 7-14 days or a negative PCR test of 72 hours.

Pets are allowed at the property, charges may apply 20€ per night per pet.

Room Types

Superior Double Room - South Facing Description, photos, price, amenities

See photos of the Superior Double Room - South Facing
Room standards
  • waste bin,
  • baby cot/crib,
  • non-feather pillow (synthetic),
  • work desk,
  • safe deposit box,
  • dressing room,
  • wardrobe/closet,
  • pool towels (in room),
  • heating,
  • bedside socket,
  • hardwood/parquet flooring
Sanitary facilities
  • complimentary toiletries,
  • body soap,
  • shampoo,
  • shower,
  • hairdryer,
  • bathrobe,
  • slippers,
  • toilet paper,
  • toilet,
  • bathtub or shower,
  • private bathroom
Property technology & media
  • television (tv),
  • telephone,
  • flat-screen tv,
  • satellite tv channels
Dining & bars
  • outdoor dining area (on balcony/patio),
  • electric kettle,
  • refrigerator,
  • tea and coffee making facilities,
  • outdoor furniture (on balcony/patio)
Paid extra services
  • key access,
  • bed linen,
  • wake-up service,
  • towels,
  • wake-up call/alarm clock
Location & local attractions
  • view,
  • mountain view,
  • balcony,
  • terrace
Property architecture & layout
  • window
Accessibility for disabled guests
  • walk-in shower (no step),
  • lift access (to room),
  • upper floors accessible by lift (to room)

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a terrace with mountain views, this double room also offers a tea and coffee maker and a flat-screen TV with satellite channels.

Double Room Description, photos, price, amenities

See photos of the Double Room
Room standards
  • waste bin,
  • work desk,
  • bedside socket,
  • safe deposit box,
  • pool towels (in room),
  • baby cot/crib,
  • dressing room,
  • hardwood/parquet flooring,
  • non-feather pillow (synthetic),
  • heating,
  • wardrobe/closet
Sanitary facilities
  • hairdryer,
  • body soap,
  • toilet,
  • bathtub,
  • slippers,
  • toilet paper,
  • complimentary toiletries,
  • bathtub or shower,
  • shampoo,
  • bathrobe,
  • shower,
  • private bathroom
Property technology & media
  • telephone,
  • flat-screen tv,
  • television (tv),
  • satellite tv channels
Dining & bars
  • outdoor furniture (on balcony/patio),
  • outdoor dining area (on balcony/patio),
  • tea and coffee making facilities,
  • electric kettle
Paid extra services
  • wake-up service,
  • key access,
  • bed linen,
  • towels,
  • wake-up call/alarm clock
Location & local attractions
  • pool view,
  • mountain view,
  • terrace,
  • balcony,
  • view
Property architecture & layout
  • window
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)

This room has a balcony overlooking the mountains, a TV and a telephone.

Triple Room Description, photos, price, amenities

See photos of the Triple Room
Room standards
  • safe deposit box,
  • pool towels (in room),
  • baby cot/crib,
  • heating,
  • dressing room,
  • waste bin,
  • non-feather pillow (synthetic),
  • wardrobe/closet,
  • bedside socket,
  • work desk
Sanitary facilities
  • shower,
  • complimentary toiletries,
  • bathrobe,
  • toilet,
  • body soap,
  • private bathroom,
  • slippers,
  • bathtub,
  • hairdryer,
  • shampoo,
  • bathtub or shower,
  • toilet paper
Property technology & media
  • satellite tv channels,
  • television (tv),
  • telephone,
  • flat-screen tv
Dining & bars
  • outdoor dining area (on balcony/patio),
  • refrigerator,
  • tea and coffee making facilities,
  • outdoor furniture (on balcony/patio),
  • electric kettle
Paid extra services
  • bed linen,
  • key access,
  • towels,
  • wake-up service,
  • wake-up call/alarm clock
Location & local attractions
  • terrace,
  • mountain view,
  • view,
  • balcony
Property architecture & layout
  • window
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)

This room features a balcony with view of the mountains and a private bathroom with a bathtub. Please note that the single bed is 80 cm wide, then only suitable for a child.

Annexe Double Room Description, photos, price, amenities

See photos of the Annexe Double Room
Room standards
  • hardwood/parquet flooring,
  • baby cot/crib,
  • dressing room,
  • sofa,
  • pool towels (in room),
  • wardrobe/closet,
  • non-feather pillow (synthetic),
  • seating area,
  • waste bin,
  • heating,
  • work desk,
  • safe deposit box,
  • bedside socket
Sanitary facilities
  • slippers,
  • private bathroom,
  • toilet paper,
  • hairdryer,
  • bathrobe,
  • shower,
  • body soap,
  • complimentary toiletries,
  • bathtub,
  • shampoo,
  • bathtub or shower,
  • toilet
Property technology & media
  • satellite tv channels,
  • telephone,
  • flat-screen tv,
  • television (tv)
Dining & bars
  • refrigerator,
  • dining area,
  • tea and coffee making facilities,
  • outdoor furniture (on balcony/patio),
  • outdoor dining area (on balcony/patio),
  • dining table
Paid extra services
  • wake-up service,
  • wake-up call/alarm clock,
  • bed linen,
  • key access,
  • towels
Location & local attractions
  • pool view,
  • view,
  • terrace,
  • balcony
Property architecture & layout
  • window
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)

Located in an annex building, this room features a balcony, a flat-screen TV and a private bathroom with a hairdryer, free toiletries and slippers. Free Wi-Fi is provided.

Annexe Twin Room Description, photos, price, amenities

See photos of the Annexe Twin Room
Room standards
  • bedside socket,
  • dressing room,
  • non-feather pillow (synthetic),
  • wardrobe/closet,
  • heating,
  • baby cot/crib,
  • work desk,
  • waste bin,
  • pool towels (in room),
  • safe deposit box,
  • hardwood/parquet flooring
Sanitary facilities
  • bathtub,
  • bathrobe,
  • shampoo,
  • bathtub or shower,
  • shower,
  • private bathroom,
  • hairdryer,
  • toilet,
  • complimentary toiletries,
  • toilet paper,
  • slippers,
  • body soap
Property technology & media
  • flat-screen tv,
  • satellite tv channels,
  • television (tv),
  • telephone
Dining & bars
  • outdoor dining area (on balcony/patio),
  • outdoor furniture (on balcony/patio)
Paid extra services
  • towels,
  • bed linen,
  • wake-up service,
  • wake-up call/alarm clock,
  • key access
Location & local attractions
  • terrace,
  • view,
  • balcony
Property architecture & layout
  • window
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)

Located in an annex building, this room features a balcony, a flat-screen TV and a private bathroom with a hairdryer, free toiletries and slippers. Free Wi-Fi is provided.

Suite (2 Adults) Description, photos, price, amenities

See photos of the Suite (2 Adults)
Room standards
  • sofa,
  • seating area,
  • dressing room,
  • non-feather pillow (synthetic),
  • sofa bed,
  • safe deposit box,
  • carpeted floor,
  • pool towels (in room),
  • waste bin,
  • baby cot/crib,
  • bedside socket,
  • wardrobe/closet,
  • work desk,
  • heating,
  • ironing facilities (iron and ironing board),
  • extra-long beds (over 2 metres),
  • iron
Sanitary facilities
  • toilet,
  • slippers,
  • hairdryer,
  • bathtub,
  • body soap,
  • shampoo,
  • bathrobe,
  • private bathroom,
  • shower,
  • complimentary toiletries,
  • bathtub or shower,
  • toilet paper
Property technology & media
  • flat-screen tv,
  • television (tv),
  • telephone,
  • satellite tv channels
Dining & bars
  • refrigerator,
  • tea and coffee making facilities,
  • electric kettle,
  • outdoor dining area (on balcony/patio),
  • outdoor furniture (on balcony/patio)
Paid extra services
  • wake-up call/alarm clock,
  • wake-up service,
  • towels,
  • bed linen,
  • key access
Location & local attractions
  • balcony,
  • terrace,
  • mountain view,
  • view
Property architecture & layout
  • window
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • walk-in shower (no step)

This suite offers a bedroom, a seating area and a private bathroom with a bath and a walk-in shower. It also has includes a dressing room. Please note that a bedding type alternative configuration (2 twin beds) can be accommodated upon request.

Superior Double Room Description, photos, price, amenities

See photos of the Superior Double Room
Room standards
  • baby cot/crib,
  • safe deposit box,
  • non-feather pillow (synthetic),
  • wardrobe/closet,
  • dressing room,
  • bedside socket,
  • work desk,
  • heating,
  • waste bin,
  • pool towels (in room)
Sanitary facilities
  • bathrobe,
  • hairdryer,
  • complimentary toiletries,
  • private bathroom,
  • bathtub or shower,
  • body soap,
  • shower,
  • slippers,
  • toilet,
  • toilet paper,
  • shampoo
Property technology & media
  • satellite tv channels,
  • television (tv),
  • flat-screen tv,
  • telephone
Dining & bars
  • outdoor furniture (on balcony/patio),
  • electric kettle,
  • refrigerator,
  • outdoor dining area (on balcony/patio),
  • tea and coffee making facilities
Paid extra services
  • bed linen,
  • wake-up call/alarm clock,
  • towels,
  • key access,
  • wake-up service
Location & local attractions
  • view,
  • balcony,
  • terrace
Property architecture & layout
  • window
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels and a terrace.

Family Junior Suite Description, photos, price, amenities

See photos of the Family Junior Suite
Room standards
  • work desk,
  • hardwood/parquet flooring,
  • non-feather pillow (synthetic),
  • waste bin,
  • heating,
  • safe deposit box,
  • wardrobe/closet,
  • bedside socket,
  • dressing room,
  • baby cot/crib,
  • pool towels (in room)
Sanitary facilities
  • toilet paper,
  • complimentary toiletries,
  • bathtub,
  • slippers,
  • shower,
  • toilet,
  • shampoo,
  • private bathroom,
  • bathrobe,
  • hairdryer,
  • body soap,
  • bathtub or shower
Property technology & media
  • flat-screen tv,
  • television (tv),
  • telephone,
  • satellite tv channels
Dining & bars
  • outdoor dining area (on balcony/patio),
  • outdoor furniture (on balcony/patio),
  • tea and coffee making facilities,
  • refrigerator,
  • electric kettle
Paid extra services
  • towels,
  • bed linen,
  • wake-up call/alarm clock,
  • wake-up service,
  • key access
Location & local attractions
  • balcony,
  • view,
  • mountain view,
  • terrace
Property architecture & layout
  • window
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)

This suite is composed of 2 rooms, one with 1 double bed and one with 2 single beds (80 cm wide). It has a balcony, flat-screen TV and telephone. The private bathroom has a bath, toilet and hairdryer.

Studio with Connecting Rooms (4 Adults) Description, photos, price, amenities

See photos of the Studio with Connecting Rooms (4 Adults)
Room standards
  • non-feather pillow (synthetic),
  • safe deposit box,
  • baby cot/crib,
  • pool towels (in room),
  • bedside socket,
  • wardrobe/closet,
  • seating area,
  • work desk,
  • interconnecting rooms available,
  • hardwood/parquet flooring,
  • waste bin,
  • dressing room,
  • heating,
  • sofa
Sanitary facilities
  • toilet paper,
  • toilet,
  • shampoo,
  • bathrobe,
  • body soap,
  • hairdryer,
  • shower,
  • bathtub or shower,
  • complimentary toiletries,
  • private bathroom,
  • slippers,
  • bathtub
Property technology & media
  • telephone,
  • television (tv),
  • flat-screen tv,
  • satellite tv channels
Dining & bars
  • outdoor furniture (on balcony/patio),
  • wine glasses,
  • outdoor dining area (on balcony/patio),
  • dining table,
  • toaster,
  • kitchenware,
  • coffee machine,
  • electric kettle,
  • dishwasher,
  • refrigerator,
  • kitchenette,
  • microwave,
  • stovetop,
  • tea and coffee making facilities,
  • dining area
Paid extra services
  • bed linen,
  • wake-up call/alarm clock,
  • wake-up service,
  • key access,
  • towels
Location & local attractions
  • balcony,
  • pool view,
  • view,
  • terrace,
  • mountain view
Property architecture & layout
  • window
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)

This suite is composed of 2 communicating rooms,one with 1 double bed and one with 2 single beds.

Choose your ideal room at Chalet-Hôtel Neige et Roc, The Originals Relais

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Double Room
  • Triple Room
  • Annexe Double Room
  • Annexe Twin Room
  • Suite (2 Adults)
  • Superior Double Room
  • Family Junior Suite
  • Studio with Connecting Rooms (4 Adults)
  • Superior Double Room - South Facing

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

Reviews

Before booking, check other guests' reviews

Reviews will help you better prepare for a pleasant stay!

See all reviews
Add a review

Facilities and services

General property information General property information

parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

access to tennis court, fishing opportunities, skiing activities, billiards table, table tennis facilities, canoeing trips, hiking trails accessible, cycling routes, horseback riding, ski equipment storage, ski lessons available, ski lift pass sales, tennis gear, guided walking tours, special themed dinners

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, heated indoor pool, outdoor swimming pool, seasonal outdoor pool, seasonal indoor pool, aquatic water slide, temperature-controlled/heated pool, covered swimming pool, sunbeds and beach chairs, shade umbrellas, full spa amenities, relaxing steam room, spa relaxation lounge, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, invigorating head massage, soothing hand massage, comprehensive full body massage, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

complimentary shuttle service, ev (electric vehicle) charging point, disabled-access parking, general shuttle transport

Reception & guest support Reception & guest support

quick check-in/check-out, baggage hold, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating

Family & entertainment Family & entertainment

outdoor children's play area, selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment, pushchairs/strollers for hire

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, allocated smoking zone, standard key entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available. Accessible parking facilities are available on site.

Check availability and prices

Check-in, check-out, and payment policies

Check-in

From 15:00 Until 20:00 hours

Check-out

Until 10:00 hours

Children and extra beds

Children from 2 to 12 years old pay 30.00 EUR per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are permitted, with the possibility of an additional fee.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

Guest reviews

Check guest reviews about Chalet-Hôtel Neige et Roc, The Originals Relais
All reviews in one place!

Be the first to share your opinion!

Stayed at Chalet-Hôtel Neige et Roc, The Originals Relais? Your experience is very valuable to us and other guests. Leave your review! Thank you.

Share your opinion

1
2
3
4
5
6
7
8
9
10

Frequently Asked Questions (FAQ)

Check-in starts at 20:00 and check-out is by 10:00.
No, Chalet-Hôtel Neige et Roc, The Originals Relais does not offer airport transportation.
Yes, Chalet-Hôtel Neige et Roc, The Originals Relais has a pool.
Yes, the property is often chosen by families.
Yes, the property offers various dining options. See the Amenities tab.
Check availability and prices
Other hotels nearby
Samoëns Hotels

Why Choose Chalet-Hôtel Neige et Roc, The Originals Relais?

Chalet-Hôtel Neige et Roc, The Originals Relais offers the perfect setting for a comfortable and memorable stay, tailored to every guest's needs, whatever the reason for travel.

Here's what sets us apart:

Learn more about our rooms and check current availability.

Book your stay at Chalet-Hôtel Neige et Roc, The Originals Relais today and join our community of satisfied guests! We look forward to welcoming you!