Cielo Maya Beach Tulum, Tulum

parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

fishing opportunities, darts board, snorkeling trips, beach access, special themed dinners, bar happy hour

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), selection of wine/champagne, fresh fruit selection, on-site coffee shop

spa & wellness sanctuary, massage therapies, outdoor swimming pool, exclusive private beach, year-round outdoor pool, prime beachfront location, communal bathhouse, scenic view pool, children's shallow end, covered swimming pool, sunbeds and beach chairs, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, revitalising body treatments, spa relaxation lounge, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, dedicated kids' pool, main swimming pool, general swimming pool access

convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), on-street parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport

quick check-in/check-out, excursion booking desk, baggage hold, invoices available

access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, designated picnic spot

selection of board games/puzzles, secure indoor play zone, children's outdoor recreation equipment

guest laundry service, efficient ironing service, regular daily housekeeping

fax and photocopying services

smoke-free rooms, individually controlled air conditioning, allocated smoking zone, standard key entry

in-room safety deposit box, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Complimentary guest parking! Free parking is offered on site with both private and street parking options.

From 15:00 Until 21:00 hours

From 07:00 Until 12:00 hours

Children from 3 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children from 3 years old. The property may require a deposit of 200.00 USD. Deposit payment method: card.

Pets are not permitted.