Circle on Cavill - Self Contained, Privately Managed Apartments, Gold Coast

Check-In & Key Collection:

Key collection and check-in for all bookings and locations will take place at the Wow Stay office, located in the Circle on Cavill retail area at 9 Ferny Avenue, Surfers Paradise, from 3:00 PM to 6:00 PM.

If arriving after hours you will be required to complete a Guest Agreement form. If the completed form passes our security validation, we will send you lockbox instructions for key collection at 9 Ferny Avenue, Surfers Paradise. If the form does not pass security validation or is not submitted before office closing time, the reservation will be marked as a no-show, and no refunds will be given.

On official Queensland Public Holidays, our office will operate with reduced hours. All check-ins on these dates will be via lockbox. To access the lockbox, you will need to complete our online Guest Agreement form, which we will send in advance if this applies to your booking.

Payments & Security Deposit:

Please note that Wow Stay does not offer a pay-on-arrival option.

A damage deposit of AUD 250 - AUD 1000 (depending on apartment size and type) is required by credit card on arrival. This will be refunded to the original payment method, subject to a property inspection. Please note that international banks may take longer to process refunds.

Please note that we do not accept payments via gift cards or cash, and all refunds will only be processed to the original payment method used at the time of booking. If your card has been lost, stolen, or canceled, it is the guest responsibility to contact their financial institution regarding access to the refunded funds.

A 1.5% debit card and credit card surcharge applies to all payments. We only accept Visa or Mastercard.

Please ensure that the card used for payment matches the name on the reservation. If the payer (cardholder) is not attending, they are required to complete our Guest Nomination Form to authorise another person to check in on their behalf. This online form must be completed prior to arrival.

Cancellations & Booking Policies:

Once payment has been received, cancellations, refunds, or date changes for any reason are not permitted. We strongly recommend that guests purchase travel insurance to cover unforeseen circumstances. If you are unable to attend, you may transfer the reservation to a friend or family member.


Property Rules & Guest Conduct:

A strict no-smoking policy applies within all apartments.

Please note that all apartments are individually furnished, and the photos provided are for reference only. While each unit meets the advertised standard, decor, furniture, and layout may vary between apartments.

Daily housekeeping or room servicing is not included. Our self-contained apartments have laundry facilities and an initial supply of essentials, which are not replenished during your stay.

Wow Stay is a privately operated accommodation provider and is not affiliated with the resort or the building on-site management. All facilities, common areas, parking, and overall building operations are managed independently by the building management, and any issues related to these fall outside our scope of responsibility.

We reserve the right to terminate a booking without refund if guests display abusive or threatening behavior toward staff, are under the influence of alcohol or drugs, or engage in conduct that poses a safety risk to themselves, staff, or other guests at any time from booking through departure.Circle on Cavill - Self Contained, Privately Managed Apartments aksepterer ikke utdrikningslag eller tilsvarende gruppearrangementer.
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Ved innsjekking må du fremvise gyldig legitimasjon og betalingskort, i henhold til retningslinjene hos Circle on Cavill - Self Contained, Privately Managed Apartments. Eventuelle spesielle forespørsler vil bli imøtekommet så langt det lar seg gjøre ved innsjekking hos Circle on Cavill - Self Contained, Privately Managed Apartments. Vennligst merk at ikke alle forespørsler nødvendigvis kan imøtekommes, og at dette kan medføre tilleggskostnader hos Circle on Cavill - Self Contained, Privately Managed Apartments.

Eiendommen vår tilbyr en rekke overnattingsalternativer som passer best til dine behov og preferanser. Nedenfor finner du en liste over tilgjengelige romtyper:

• Converted 2 Bedroom - Low Floor
• Converted 2 Bedroom - Ocean View
• One bedroom plus study - Ocean facing - Low Floor
• One bedroom plus study - Hinterland View
• One bedroom plus study - Ocean View
• Two bedroom, One bathroom - Hinterland View
• Two bedroom, Two bathroom plus study - Low Floor
• Two bedroom, Two bathroom plus study - Ocean View
• Two bedroom, Two bathroom - Ocean View
• Deluxe Two Bedroom, Two Bathroom - Ocean View
• Converted Three Bedroom, Two bathroom - Low Floor
• Three Bedroom, Two bathroom - High Floor
• Three Bedroom, Two bathroom - Ocean View
• Leilighet Superior med 3 soverom
• Leilighet med 4 soverom og balkong
• Leilighet Deluxe med 3 soverom
• Leilighet med 3 soverom

Vær oppmerksom på at detaljert tilgjengelighet og gjeldende priser for individuelle rom vil være synlige etter at du har valgt oppholdsdatoer.