Superb
9.5 /10

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Map - CITY STAY Апарт-Отель Алматы - GPS: 43.227428, 76.963766
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CITY STAY Апарт-Отель Алматы, Almaty

★★★★ Reviews, photos, room rates, address, contact
  • Елебекова, 16А, 050000 Almaty, Kazakhstan - View on map
9.5 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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Located in the heart of Almaty, CITY STAY Apartment Hotel is just a stone's throw away from Kok Tobe Mountain, at only 2.2 km away. This modern 4-star hotel offers everything you need for a comfortable stay, including a lovely terrace, free private parking, a delightful restaurant, and a welcoming bar. Plus, their concierge service is always ready to assist you!

Here, you're greeted by a friendly 24-hour front desk, with options for airport transfers, room service, and complimentary WiFi throughout the property. The rooms are designed for relaxation and are equipped with air conditioning, flat-screen TVs with satellite channels, kitchens, dining areas, and safety deposit boxes. Each private bathroom comes with a shower and all the essentials including free toiletries and a hairdryer. Some of the rooms even come with a cozy patio or stunning city views, ensuring that your stay is as enjoyable as possible.

Wake up each morning to a tasty continental breakfast, perfect for starting your day right! And if you feel like exploring, Republic Palace is just 2.4 km away and the Central State Museum of the Republic of Kazakhstan is only 1.8 km from the hotel. Oh, and don’t worry about the airport; Almaty International Airport is just a short 15 km trip!
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Important information

At CITY STAY Апарт-Отель Алматы, hen, stag, or similar parties are not accepted.

Room Types

One-Bedroom Apartment Description, photos, price, amenities

See photos of the One-Bedroom Apartment
Room standards
  • clothes drying rack,
  • clothes rack,
  • bedside socket,
  • safe deposit box,
  • air conditioning,
  • sofa bed,
  • washing machine,
  • work desk,
  • private entrance,
  • heating,
  • waste bin,
  • ironing facilities (iron and ironing board),
  • baby cot/crib,
  • wardrobe/closet,
  • rollaway bed (extra bed),
  • iron,
  • sofa
Sanitary facilities
  • toilet paper,
  • shampoo,
  • bathrobe,
  • toothbrush,
  • shower,
  • shower cap,
  • body soap,
  • hairdryer,
  • private bathroom,
  • slippers,
  • toilet,
  • complimentary toiletries
Property technology & media
  • cable tv channels,
  • telephone,
  • satellite tv channels,
  • portable wi-fi hotspot,
  • flat-screen tv,
  • laptop-sized safe,
  • television (tv)
Dining & bars
  • kitchenware,
  • bottled water,
  • microwave,
  • wine glasses,
  • stovetop,
  • electric kettle,
  • dining table,
  • full kitchen,
  • dining area,
  • refrigerator,
  • tea and coffee making facilities
Paid extra services
  • bed linen,
  • wake-up service,
  • key card access,
  • towels/bed linen (extra charge if not standard),
  • towels,
  • key access
Location & local attractions
  • courtyard view,
  • balcony
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by stairs only (to room),
  • upper floors accessible by lift (to room),
  • ground floor unit
Property safety & security
  • smoke detector
Social distancing guidelines
  • individually controlled air conditioning for room

This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as an inner courtyard view. The unit is furnished with 2 beds.

Deluxe Double Room Description, photos, price, amenities

See photos of the Deluxe Double Room
Room standards
  • sofa bed,
  • private entrance,
  • bedside socket,
  • clothes rack,
  • heating,
  • ironing facilities (iron and ironing board),
  • safe deposit box,
  • work desk,
  • washing machine,
  • rollaway bed (extra bed),
  • sofa,
  • waste bin,
  • baby cot/crib,
  • clothes drying rack,
  • wardrobe/closet,
  • iron,
  • air conditioning
Sanitary facilities
  • private bathroom,
  • bathrobe,
  • shower cap,
  • shampoo,
  • complimentary toiletries,
  • hairdryer,
  • toilet,
  • toilet paper,
  • shower,
  • slippers,
  • toothbrush,
  • body soap
Property technology & media
  • telephone,
  • television (tv),
  • laptop-sized safe,
  • flat-screen tv,
  • satellite tv channels,
  • portable wi-fi hotspot,
  • cable tv channels
Dining & bars
  • full kitchen,
  • stovetop,
  • bottled water,
  • dining table,
  • kitchenware,
  • microwave,
  • tea and coffee making facilities,
  • wine glasses,
  • electric kettle,
  • dining area,
  • refrigerator
Paid extra services
  • towels,
  • towels/bed linen (extra charge if not standard),
  • wake-up service,
  • key access,
  • bed linen,
  • key card access
Location & local attractions
  • city view,
  • view,
  • balcony,
  • landmark view,
  • mountain view
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by stairs only (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector
Social distancing guidelines
  • individually controlled air conditioning for room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room features a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as mountain views. The unit is equipped with 1 bed.

One-Bedroom Suite Description, photos, price, amenities

See photos of the One-Bedroom Suite
Room standards
  • baby cot/crib,
  • iron,
  • bedside socket,
  • washing machine,
  • wardrobe/closet,
  • sofa,
  • air conditioning,
  • work desk,
  • rollaway bed (extra bed),
  • private entrance,
  • sofa bed,
  • waste bin,
  • clothes rack,
  • clothes drying rack,
  • safe deposit box,
  • heating,
  • ironing facilities (iron and ironing board)
Sanitary facilities
  • private bathroom,
  • complimentary toiletries,
  • bathrobe,
  • toilet,
  • body soap,
  • toilet paper,
  • shower,
  • slippers,
  • shampoo,
  • toothbrush,
  • shower cap,
  • hairdryer
Property technology & media
  • flat-screen tv,
  • satellite tv channels,
  • portable wi-fi hotspot,
  • laptop-sized safe,
  • cable tv channels,
  • telephone,
  • television (tv)
Dining & bars
  • dining table,
  • microwave,
  • outdoor furniture (on balcony/patio),
  • wine glasses,
  • outdoor dining area (on balcony/patio),
  • dining area,
  • tea and coffee making facilities,
  • electric kettle,
  • full kitchen,
  • refrigerator,
  • kitchenware,
  • stovetop,
  • bottled water
Paid extra services
  • key card access,
  • bed linen,
  • towels,
  • key access,
  • towels/bed linen (extra charge if not standard),
  • wake-up service
Location & local attractions
  • city view,
  • patio,
  • landmark view,
  • mountain view,
  • view,
  • balcony,
  • terrace
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by stairs only (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector
Social distancing guidelines
  • individually controlled air conditioning for room

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a private entrance, a tea and coffee maker as well as mountain views. The unit is furnished with 2 beds.

Choose your ideal room at CITY STAY Апарт-Отель Алматы

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • One-Bedroom Apartment
  • Deluxe Double Room
  • One-Bedroom Suite

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

Check availability and prices

Reviews

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Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

special themed dinners

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, children's meals, selection of wine/champagne, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

massage therapies, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage

Transport & getting around Transport & getting around

convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, baggage hold, guest concierge services, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

outdoor terrace area, rooftop sun deck

Family & entertainment Family & entertainment

selection of board games/puzzles

Cleanliness & housekeeping Cleanliness & housekeeping

professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, raised toilet seat, lowered wash basin, audio assistance cues, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.

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Check-in, check-out, and payment policies

Check-in

From 14:00 Until 00:00 hours

Check-out

From 08:00 Until 12:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

Guest reviews

Check guest reviews about CITY STAY Апарт-Отель Алматы
All reviews in one place!

10/10
Hotel in a quiet area, close to the city center. Nice view from the room, big balcony. Breakfast with eggs and coffee. Staff friendly and helpful. Location good for walking to cafes and shops nearby. Room spacious, modern kitchen well equipped. Parking available outside.

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Frequently Asked Questions (FAQ)

Yes, there is parking for guests, ensuring convenience and safety.
Social distancing and disinfection are enforced. Details on our website.
Prices vary by date and other factors. Please provide dates for accurate information.
We offer various accommodation options depending on availability. Please check our website for more details.

  • One-Bedroom Apartment
  • Deluxe Double Room
  • One-Bedroom Suite
Yes, the property is often chosen by families.
Yes, we provide non-smoking accommodation options.
Yes, our reception desk is open 24 hours a day.
Yes, the property is fully equipped with fire extinguishers in easily accessible locations.
Yes, tables in our dining areas are spaced out to ensure proper social distancing.
Yes, we accept all major forms of cashless payment.

Other accommodation: Almaty

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