Score from 470 reviews
- 18-24 James Street, 4870 Cairns,
Australia - 
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Gallery Crystal Garden Resort & Restaurant: See us up close!
Highlights
Comfortable family rooms
Swimming pool complex
Guest parking available
Entirely smoke-free property
Air-conditioned public areas and rooms
Complimentary wi-fi property-wide
Comfortable family roomsSwimming pool complexGuest parking availableEntirely smoke-free propertyAir-conditioned public areas and roomsComplimentary wi-fi property-wideWe're conveniently located just 5 minutes from local shops and restaurants, and if you're in the mood for a stroll, it’s only a 15-minute walk to the picturesque Cairns Lagoon or a short drive to paradise at Palm Cove Beach, just 30 minutes away.
Our air-conditioned rooms come with a cozy seating area and handy tea/coffee making facilities. Plus, every room has its own en suite bathroom complete with a shower and a hairdryer for your convenience.
Need assistance? Our reception is open from 10AM to 4PM on weekdays and from 10AM to 2PM on weekends. If you can't make it during these hours, no worries! Just check your mobile for easy instructions, and you'll be able to grab your key from our secure safety box near the reception door without a hitch!
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Rooms at Crystal Garden Resort & Restaurant
Double Room
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- fan,
- wardrobe/closet,
- waste bin,
- tile/marble flooring,
- work desk,
- iron,
- ironing facilities (iron and ironing board),
- travel adapter,
- air conditioning,
- soundproofed rooms,
- interconnecting rooms available,
- seating area,
- clothes rack
- shower,
- shampoo,
- conditioner,
- body soap,
- private bathroom,
- hairdryer,
- complimentary toiletries,
- toilet,
- toilet paper
- flat-screen tv,
- satellite tv channels,
- television (tv)
- refrigerator,
- electric kettle
- towels,
- key access,
- bed linen
- upper floors accessible by stairs only (to room)
- smoke detector
This air-conditioned room features a flat-screen TV with satellite channels, a seating area and an en suite bathroom with a hairdryer.
Room size:
Double Room - 18 m2
Bedroom 1 – Double bed
Max persons: 2 
Reviews
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Amenities at Crystal Garden Resort & Restaurant
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
selection of wine/champagne
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, relaxing plunge pool, shade umbrellas, pool safety fence, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage
Reception & guest support
quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, rooftop sun deck, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, guest thermometers provided by the property
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 10:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationCairns Crystal Garden Resort is 5 minutes’ drive from Cairns' shops and restaurants and Flecker Botanic Gardens. You ca enjoy a 15-minute walk along the Esplanade to the Cairns Lagoon. Palm Cove Beach is 30 minutes’ drive away.
The air-conditioned rooms feature a seating area and tea/coffee making facilities. Each room has an suite bathroom with a shower and a hairdryer.
There is an on-site Chinese & Cantonese Restaurant open for lunch.
Free transfers are available to and from Cairns Airport from 10:00 to 16:00. Please inform Crystal Garden Resort & Restaurant 3 days in advance if you want to use this service, using the contact details found on the booking confirmation. If you arrive outside reception opening hours, you can use the check-in machine.
Reception closes at 17:00. Please contact the property in advance for the password, using the contact details found on the booking confirmation.Please inform in advance of your expected arrival time. At Crystal Garden Resort & Restaurant, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Crystal Garden Resort & Restaurant, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Crystal Garden Resort & Restaurant, all special requests are subject to availability and may incur additional charges.
At Crystal Garden Resort & Restaurant, payment by bank transfer prior to arrival is mandatory. After booking at Crystal Garden Resort & Restaurant, the property will contact you with further instructions.
At Crystal Garden Resort & Restaurant, guests under 18 may only check in if accompanied by a parent or legal guardian.
Location and nearby attractions
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Frequently Asked Questions (FAQ)
- Double Room
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