Total Hotel Score
- Avenida Tulum 106, 77780 Tulum,
Mexico - 
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Gallery DownTown Tulum by Cruz Hoteles-Adults Only: See us up close!
Highlights
On-site restaurant
Pets are welcome
Swimming pool complex
Sun-filled terrace
Complimentary wi-fi property-wide
Daily room cleaning service
On-site restaurantPets are welcomeSwimming pool complexSun-filled terraceComplimentary wi-fi property-wideDaily room cleaning serviceAt the hotel, each room includes a wardrobe and a balcony with pool view. Each room is fitted with a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a safety deposit box.
Breakfast is available, and includes à la carte, continental and American options.
Staff speak Catalan, English, Spanish and Portuguese at the reception.
Tulum Bus station is less than 1 km from DownTown Tulum by Cruz Hoteles-Adults Only, while Bus station Tulum Ruins is 2.4 km away. Tulum International Airport is 38 km from the property.
We are committed to creating a welcoming space for all patrons, offering additional support for those with disabilities. Take the opportunity to use our luggage storage, promoting a hassle-free journey through the vicinity minus the luggage. Wejdź do dowolnego pokoju i znajdź świeże ręczniki gotowe do użycia, które umilą Twój pobyt. Each room offers a stunning panorama of the garden, ensuring a relaxing stay amidst nature. Take advantage of our fast, free internet available throughout the facility. Your pets can accompany you; however, be advised an extra fee may be incurred. Immerse yourselves in the loving embrace of our double rooms, specially designed for you. Ensure the best rates and special promotions when you book your stay through SleepZon.com.
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Rooms at DownTown Tulum by Cruz Hoteles-Adults Only
Deluxe King Room
- waste bin,
- private rooftop pool (with room/suite),
- clothes rack,
- extra-long beds (over 2 metres),
- air conditioning,
- wardrobe/closet,
- safe deposit box,
- pool towels (in room)
- hairdryer,
- conditioner,
- private bathroom,
- shampoo,
- toilet,
- bathtub or shower,
- complimentary toiletries,
- bathrobe,
- body soap,
- toilet paper,
- shower
- minibar
- towels,
- bed linen
- garden view,
- view,
- city view,
- balcony,
- courtyard view,
- patio,
- terrace,
- pool view
- lift access (to room)
- carbon monoxide detector,
- fire extinguisher (in room/apartment),
- carbon monoxide sources (e.g., fireplace - risk information),
- smoke detector
Guests will have a special experience as this double room provides a rooftop pool. The spacious double room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit provides 1 bed.
Room size:
Deluxe King Room - 36 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
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Amenities at DownTown Tulum by Cruz Hoteles-Adults Only
General property information
pets are welcome, wi-fi throughout the property
On-site activities & leisure
guided bike tours, special themed dinners, bar happy hour, on-site cooking classes, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, breakfast served in room, café/snack bar, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, skyline rooftop pool, relaxing plunge pool, main swimming pool, general swimming pool access
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, rooftop sun deck, patio/outdoor seating
Family & entertainment
vibrant nightclub with dj
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, exclusively for adults, full wheelchair accessibility, comfortable pet bed, convenient pet bowls
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:00 hours
Check-outFrom 01:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationAt DownTown Tulum by Cruz Hoteles-Adults Only, guests must present a valid photo ID and credit card upon check-in. Kindly note that at DownTown Tulum by Cruz Hoteles-Adults Only, all special requests are subject to availability and may incur additional charges.
At DownTown Tulum by Cruz Hoteles-Adults Only, guests under 18 may only check in if accompanied by a parent or legal guardian.
Location and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- Deluxe King Room
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