Score from 644 reviews
- 13 Gladstone Road, 4010 Gisborne,
New Zealand - 
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Gallery Emerald Hotel: See us up close!
Highlights
Modern fitness centre
Swimming pool complex
Complimentary wi-fi property-wide
Complimentary guest parking
Comfortable family rooms
Daily room cleaning service
Modern fitness centreSwimming pool complexComplimentary wi-fi property-wideComplimentary guest parkingComfortable family roomsDaily room cleaning serviceEach room comes with air conditioning, tea/coffee making facilities, hair dryers, and ironing facilities, with some even featuring microwaves. Many rooms also boast private balconies, perfect for a relaxing evening.
For those seeking a bit more space, our two-bedroom apartment on the fourth floor is a gem. It includes a full kitchen, washing machine, smart TV, and a balcony that provides stunning views of the city's waterways.
As an accommodation-only hotel, the Emerald is ideally situated within walking distance of at least 30 cafes and restaurants, catering to all tastes. And if you prefer dining in, food delivery services are quick and efficient.
Guests have easy access to the waterfront walkway leading to Tairawhiti's new Kiwa Pools complex. Just across the bridge, you'll find Titirangi (Kaiti Hill), a popular spot where hundreds of locals walk the path to the summit daily. The effort is rewarded with breathtaking views of the city and bay, all the way to Young Nick's Head.
Couples particularly enjoy the Emerald Hotel, with an impressive rating of 8.7 for a two-person getaway.
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Rooms at Emerald Hotel
Executive Suite with Pool View
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- air conditioning,
- work desk,
- seating area,
- iron,
- heating,
- sofa,
- carpeted floor,
- ironing facilities (iron and ironing board)
- toilet,
- private bathroom,
- hairdryer,
- complimentary toiletries,
- shower,
- bathtub or shower
- flat-screen tv,
- telephone,
- television (tv),
- radio,
- satellite tv channels,
- cable tv channels
- electric kettle
- wake-up service,
- towels,
- alarm clock
- pool view,
- balcony
This suite offers a balcony, flat-screen TV with cable channels and tea/coffee making facilities.
Room size:
Executive Suite with Pool View - 45 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 4 
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Amenities at Emerald Hotel
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Pools, spa & wellness
gym/fitness studio, outdoor swimming pool, year-round outdoor pool, main swimming pool, general swimming pool access
Reception & guest support
baggage hold, invoices available
Shared spaces for guests
rooftop sun deck, patio/outdoor seating
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, guest health screening procedures in place, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 22:00 hours
Check-outFrom 07:00 Until 10:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 150.00 NZD. Deposit payment method: cash.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease note that there is a 2% charge when you pay with a credit card.
At Emerald Hotel, you must present a valid photo ID and credit card upon check-in.
At Emerald Hotel, guests under 18 may only check in if accompanied by a parent or legal guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property.
Please note that this hotel has a strict 'No Party Policy'.Please inform in advance of your expected arrival time. At Emerald Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Emerald Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Emerald Hotel, all special requests are subject to availability and may incur additional charges.
Location and nearby attractions
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