Score from 469 reviews
- 1085 Heping Road, 518010 Shenzhen,
China - 
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Highlights
Air-conditioned public areas and rooms
Complimentary guest parking
Non-smoking rooms available
Comfortable family rooms
On-site restaurant
24/7 front desk support
Air-conditioned public areas and roomsComplimentary guest parkingNon-smoking rooms availableComfortable family roomsOn-site restaurant24/7 front desk supportDining options include the Atrium Café, which offers a western buffet, and Lok Moon Restaurant, specializing in Cantonese cuisine. For entertainment, guests can visit the Fairy Land Nightclub.
The hotel is directly across from Luohu Port and Luohu Railway Station. It features an outdoor swimming pool, a fitness center, and a diverse selection of Chinese, Japanese, and international dishes. Complimentary WiFi is provided throughout the property.
Each guest room is equipped with satellite television, in-room movies, and a coffee/tea maker. Additional amenities include a workspace with a desk, an in-room safe, and a minibar.
For relaxation, guests can enjoy a massage or spa services after a busy day. The hotel also offers concierge services, a car rental desk, and free parking.
We ensure the comfort of our guests by offering a designated area for smoking. Guard your precious items with our trustworthy security solutions. Rooms come with electric kettles for easy on-demand warm drink preparation. Ensure your reservation and relish the complimentary parking services provided. Our double rooms are crafted for couples, ensuring a memorable stay. Secure your ultimate getaway via our streamlined booking tool, providing in-depth critiques, a generous selection of images, an easy-to-use design, and recommendations from former tourists to assist your itinerary planning.
Rooms: 553
City View Superior Twin Room Description, photos, price, amenities
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- waste bin,
- heating,
- feather pillow,
- sofa,
- seating area,
- ironing facilities (iron and ironing board),
- bedside socket,
- safe deposit box,
- interconnecting rooms available,
- clothes rack,
- carpeted floor,
- iron,
- wardrobe/closet,
- air conditioning,
- work desk,
- soundproofed rooms
- body soap,
- toilet,
- shampoo,
- shower,
- conditioner,
- bathtub or shower,
- shower cap,
- toilet paper,
- complimentary toiletries,
- hairdryer,
- toothbrush,
- bathtub,
- private bathroom,
- slippers
- flat-screen tv,
- cable tv channels,
- telephone,
- television (tv),
- satellite tv channels
- electric kettle,
- refrigerator,
- bottled water,
- tea and coffee making facilities
- wake-up call/alarm clock,
- bed linen,
- wake-up service,
- towels,
- key card access
- landmark view,
- river view,
- view,
- city view,
- mountain view
- window
- upper floors accessible by lift (to room),
- lift access (to room),
- ground floor unit
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
Offering lovely views, air-conditioned room comes with a hot tub, a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk, a coffee/tea maker, a fridge and a private bathroom with soft bathrobes, slippers and a hairdryer. Child under 1 metre enjoy free breakfast.
Room size:
City View Superior Twin Room - 28 m2
Bedroom 1 – Single bed
Max persons: 5 
City View Deluxe Double Room Description, photos, price, amenities
- clothes rack,
- wardrobe/closet,
- seating area,
- ironing facilities (iron and ironing board),
- iron,
- feather pillow,
- soundproofed rooms,
- safe deposit box,
- baby cot/crib,
- waste bin,
- interconnecting rooms available,
- heating,
- air conditioning,
- bedside socket,
- carpeted floor,
- sofa,
- work desk
- body soap,
- shower cap,
- conditioner,
- shampoo,
- bathtub or shower,
- bathtub,
- toilet paper,
- shower,
- complimentary toiletries,
- private bathroom,
- toothbrush,
- slippers,
- hairdryer,
- toilet
- satellite tv channels,
- telephone,
- flat-screen tv,
- television (tv),
- cable tv channels
- electric kettle,
- refrigerator,
- tea and coffee making facilities,
- bottled water
- towels,
- wake-up service,
- bed linen,
- key card access,
- wake-up call/alarm clock
- landmark view,
- mountain view,
- river view,
- city view,
- view
- window
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- ground floor unit,
- lift access (to room)
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Located on high floors, air-conditioned room comes with a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Child under 1 metre enjoy free breakfast.
Room size:
City View Deluxe Double Room - 30 m2
Bedroom 1 – Large bed (King size)
Max persons: 5
City View Deluxe Twin Room Description, photos, price, amenities
- feather pillow,
- work desk,
- wardrobe/closet,
- safe deposit box,
- carpeted floor,
- interconnecting rooms available,
- clothes rack,
- iron,
- seating area,
- waste bin,
- ironing facilities (iron and ironing board),
- air conditioning,
- bedside socket,
- soundproofed rooms,
- sofa,
- heating
- shampoo,
- shower cap,
- bathtub or shower,
- toothbrush,
- body soap,
- private bathroom,
- conditioner,
- slippers,
- complimentary toiletries,
- toilet,
- shower,
- hairdryer,
- toilet paper,
- bathtub
- flat-screen tv,
- satellite tv channels,
- television (tv),
- telephone,
- cable tv channels
- bottled water,
- refrigerator,
- electric kettle,
- tea and coffee making facilities
- bed linen,
- key card access,
- towels,
- wake-up service,
- wake-up call/alarm clock
- landmark view,
- city view,
- mountain view,
- river view,
- view
- window
- ground floor unit,
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Located on high floors, air-conditioned room comes with a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Child under 1 metre enjoy free breakfast.
Room size:
City View Deluxe Twin Room - 28 m2
Bedroom 1 – Single bed
Max persons: 5
Grand Deluxe Twin Room Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- work desk,
- feather pillow,
- sofa,
- heating,
- bedside socket,
- carpeted floor,
- wardrobe/closet,
- soundproofed rooms,
- waste bin,
- iron,
- safe deposit box,
- air conditioning,
- clothes rack
- bathtub,
- toilet paper,
- toilet,
- shower,
- body soap,
- shower cap,
- complimentary toiletries,
- bathtub or shower,
- private bathroom,
- shampoo,
- toothbrush,
- conditioner,
- slippers,
- hairdryer
- flat-screen tv,
- television (tv),
- satellite tv channels,
- telephone,
- cable tv channels
- bottled water,
- tea and coffee making facilities,
- electric kettle,
- refrigerator
- key card access,
- wake-up service,
- bed linen,
- towels,
- wake-up call/alarm clock
- river view,
- landmark view,
- view,
- mountain view,
- city view
- ground floor unit,
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit is furnished with 2 beds.
Room size:
Grand Deluxe Twin Room - 28 m2
Bedroom 1 – Single bed
Max persons: 5
Grand Deluxe Queen Room Description, photos, price, amenities
- carpeted floor,
- safe deposit box,
- wardrobe/closet,
- waste bin,
- clothes rack,
- ironing facilities (iron and ironing board),
- work desk,
- feather pillow,
- air conditioning,
- sofa,
- heating,
- iron,
- bedside socket,
- soundproofed rooms
- bathtub,
- bathtub or shower,
- shower,
- complimentary toiletries,
- conditioner,
- shower cap,
- toilet,
- toilet paper,
- hairdryer,
- private bathroom,
- body soap,
- shampoo,
- slippers,
- toothbrush
- telephone,
- flat-screen tv,
- cable tv channels,
- satellite tv channels,
- television (tv)
- bottled water,
- refrigerator,
- electric kettle,
- tea and coffee making facilities
- wake-up service,
- bed linen,
- towels,
- key card access,
- wake-up call/alarm clock
- view,
- mountain view,
- river view,
- city view,
- landmark view
- entire unit wheelchair accessible,
- ground floor unit,
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit is equipped with 1 bed.
Room size:
Grand Deluxe Queen Room - 28 m2
Bedroom 1 – Large bed (King size)
Max persons: 5
River View Superior Twin Room Description, photos, price, amenities
The unit provides 2 beds.
Room size:
River View Superior Twin Room - 30 m2
Bedroom 1 – Single bed
Max persons: 5
River View Deluxe Double Room Description, photos, price, amenities
The unit provides 1 bed.
Room size:
River View Deluxe Double Room - 32 m2
Bedroom 1 – Double bed
Max persons: 4
River View Deluxe Twin Room Description, photos, price, amenities
The unit provides 2 beds.
Room size:
River View Deluxe Twin Room - 32 m2
Bedroom 1 – Single bed
Max persons: 5
Deluxe Suite Description, photos, price, amenities
- carpeted floor,
- work desk,
- ironing facilities (iron and ironing board),
- air conditioning,
- sofa,
- soundproofed rooms,
- wardrobe/closet,
- waste bin,
- iron,
- clothes rack,
- heating,
- bedside socket,
- feather pillow,
- safe deposit box,
- seating area,
- baby cot/crib
- bathtub or shower,
- private bathroom,
- conditioner,
- slippers,
- shower cap,
- bathtub,
- toilet,
- shower,
- shampoo,
- hairdryer,
- toothbrush,
- toilet paper,
- additional toilet,
- complimentary toiletries,
- body soap
- cable tv channels,
- telephone,
- flat-screen tv,
- television (tv),
- satellite tv channels
- bottled water,
- tea and coffee making facilities,
- refrigerator,
- electric kettle
- bed linen,
- wake-up call/alarm clock,
- key card access,
- wake-up service,
- towels
- view,
- landmark view,
- mountain view,
- city view
- window
- lift access (to room),
- ground floor unit,
- upper floors accessible by lift (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
Spacious suite features a living room with a sofa, a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Child under 1 metre enjoy free breakfast.
Room size:
Deluxe Suite - 56 m2
Bedroom 1 – Large bed (King size)
Max persons: 5
Executive Double Room Description, photos, price, amenities
- work desk,
- air conditioning,
- ironing facilities (iron and ironing board),
- waste bin,
- carpeted floor,
- iron,
- seating area,
- feather pillow,
- sofa,
- safe deposit box,
- bedside socket,
- soundproofed rooms,
- wardrobe/closet,
- heating,
- clothes rack
- toilet paper,
- bathtub,
- slippers,
- shower cap,
- shower,
- shampoo,
- body soap,
- toothbrush,
- complimentary toiletries,
- private bathroom,
- bathtub or shower,
- conditioner,
- toilet,
- hairdryer
- satellite tv channels,
- telephone,
- flat-screen tv,
- cable tv channels,
- television (tv)
- electric kettle,
- refrigerator,
- tea and coffee making facilities,
- bottled water
- bed linen,
- key card access,
- towels,
- wake-up call/alarm clock,
- wake-up service
- landmark view,
- mountain view,
- view,
- city view,
- river view
- window
- lift access (to room),
- upper floors accessible by lift (to room),
- ground floor unit
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit is equipped with 1 bed.
Room size:
Executive Double Room - 28 m2
Bedroom 1 – Large bed (King size)
Max persons: 5
Superior Suite Description, photos, price, amenities
- wardrobe/closet,
- iron,
- seating area,
- heating,
- feather pillow,
- ironing facilities (iron and ironing board),
- soundproofed rooms,
- clothes rack,
- air conditioning,
- waste bin,
- work desk,
- bedside socket,
- carpeted floor,
- baby cot/crib,
- safe deposit box,
- sofa
- body soap,
- toilet,
- shower,
- bathtub or shower,
- toothbrush,
- bathtub,
- hairdryer,
- additional toilet,
- slippers,
- shampoo,
- conditioner,
- private bathroom,
- toilet paper,
- complimentary toiletries,
- shower cap
- telephone,
- cable tv channels,
- satellite tv channels,
- flat-screen tv,
- television (tv)
- tea and coffee making facilities,
- bottled water,
- refrigerator,
- electric kettle
- towels,
- wake-up service,
- bed linen,
- wake-up call/alarm clock,
- key card access
- landmark view,
- city view,
- mountain view,
- view
- window
- ground floor unit,
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit is equipped with 1 bed.
Room size:
Superior Suite - 56 m2
Bedroom 1 – Large bed (King size)
Max persons: 5
City View Superior Queen Room Description, photos, price, amenities
- feather pillow,
- seating area,
- soundproofed rooms,
- air conditioning,
- baby cot/crib,
- ironing facilities (iron and ironing board),
- heating,
- iron,
- sofa,
- safe deposit box,
- carpeted floor,
- waste bin,
- clothes rack,
- interconnecting rooms available,
- work desk,
- wardrobe/closet,
- bedside socket
- hairdryer,
- bathtub,
- shampoo,
- slippers,
- body soap,
- toilet paper,
- complimentary toiletries,
- shower cap,
- conditioner,
- shower,
- private bathroom,
- toilet,
- toothbrush,
- bathtub or shower
- television (tv),
- satellite tv channels,
- telephone,
- flat-screen tv,
- cable tv channels
- electric kettle,
- bottled water,
- tea and coffee making facilities,
- refrigerator
- wake-up call/alarm clock,
- towels,
- wake-up service,
- key card access,
- bed linen
- landmark view,
- view,
- mountain view,
- city view,
- river view
- window
- upper floors accessible by lift (to room),
- ground floor unit,
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit is equipped with 1 bed.
Room size:
City View Superior Queen Room - 28 m2
Bedroom 1 – Double bed
Max persons: 5
Executive Suite Description, photos, price, amenities
- carpeted floor,
- clothes rack,
- safe deposit box,
- air conditioning,
- work desk,
- waste bin,
- iron,
- ironing facilities (iron and ironing board),
- soundproofed rooms,
- baby cot/crib,
- seating area,
- bedside socket,
- sofa,
- heating,
- wardrobe/closet,
- feather pillow
- toilet,
- slippers,
- shower,
- additional toilet,
- conditioner,
- body soap,
- shampoo,
- bathtub,
- shower cap,
- hairdryer,
- toilet paper,
- bathtub or shower,
- toothbrush,
- complimentary toiletries,
- private bathroom
- satellite tv channels,
- television (tv),
- telephone,
- flat-screen tv,
- cable tv channels
- refrigerator,
- electric kettle,
- tea and coffee making facilities,
- bottled water
- key card access,
- wake-up call/alarm clock,
- wake-up service,
- bed linen,
- towels
- landmark view,
- city view,
- view,
- mountain view
- window
- lift access (to room),
- upper floors accessible by lift (to room),
- ground floor unit
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit is furnished with 2 beds.
Room size:
Executive Suite - 56 m2
Bedroom 1 – Large bed (King size)
Max persons: 5
Exclusive Deluxe Suite Description, photos, price, amenities
- waste bin,
- soundproofed rooms,
- clothes rack,
- wardrobe/closet,
- iron,
- carpeted floor,
- heating,
- sofa,
- ironing facilities (iron and ironing board),
- safe deposit box,
- air conditioning,
- feather pillow,
- work desk,
- bedside socket,
- seating area
- shampoo,
- complimentary toiletries,
- private bathroom,
- shower cap,
- bathtub,
- body soap,
- additional toilet,
- slippers,
- hairdryer,
- bathtub or shower,
- toothbrush,
- toilet paper,
- toilet,
- shower,
- conditioner
- telephone,
- television (tv),
- cable tv channels,
- satellite tv channels,
- flat-screen tv
- electric kettle,
- refrigerator,
- bottled water,
- tea and coffee making facilities
- towels,
- key card access,
- wake-up call/alarm clock,
- bed linen,
- wake-up service
- view,
- landmark view,
- mountain view,
- city view
- ground floor unit,
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit is equipped with 1 bed.
Room size:
Exclusive Deluxe Suite - 56 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 5
River View Superior Double Room Description, photos, price, amenities
The unit provides 1 bed.
Room size:
River View Superior Double Room - 30 m2
Bedroom 1 – Double bed
Max persons: 4
Choose your ideal room at Felicity Hotel Shenzhen, Luohu Railway Station
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- City View Superior Twin Room
- City View Deluxe Double Room
- City View Deluxe Twin Room
- Deluxe Suite
- Executive Double Room
- Superior Suite
- City View Superior Queen Room
- Executive Suite
- Exclusive Deluxe Suite
- Grand Deluxe Twin Room
- Grand Deluxe Queen Room
- River View Superior Double Room
- River View Superior Twin Room
- River View Deluxe Double Room
- River View Deluxe Twin Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area
Hotel services offered
comprehensive internet access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room
Pools, spa & wellness
massage therapies, fitness activities
Transport & getting around
on-site car rental, secure parking garage
Reception & guest support
24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, guest thermometers provided by the property
Social distancing guidelines
secure cashless payment methods accepted
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
The property provides internet services.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 12:00 hours
Check-outUntil 14:00 hours
Children and extra bedsChildren from 0 years old pay 190.00 CNY per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 200.00 CNY. Deposit payment method: card.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationFrom Luohu Subway Station (exit D), take the lift to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.
From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.
Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologises for any inconvenience that this may cause.
Limited to only 1 children that under 1.2 metres dine breakfast for free . Extra charges will apply if children above 1.2 metres wish to dine with their accompanying adults.
From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.Felicity Hotel Shenzhen, Luohu Railway Station reserves the right to release the room after 18:00 on the check-in day. Guests planning to arrive after this time at Felicity Hotel Shenzhen, Luohu Railway Station should contact the property directly. Contact information for Felicity Hotel Shenzhen, Luohu Railway Station can be found on the confirmation letter.
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Frequently Asked Questions (FAQ)
- City View Superior Twin Room
- City View Deluxe Double Room
- City View Deluxe Twin Room
- Grand Deluxe Twin Room
- Grand Deluxe Queen Room
- River View Superior Twin Room
- River View Deluxe Double Room
- River View Deluxe Twin Room
- Deluxe Suite
- Executive Double Room
- Superior Suite
- City View Superior Queen Room
- Executive Suite
- Exclusive Deluxe Suite
- River View Superior Double Room
