Fabulous
8.9 /10

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Golden Moon Suite Hotel & Travel, Hanoi

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Accommodation Hanoi, reservation, rooms, prices, reviews, gallery, location, contact

  • 12A Hang Manh, Hoan Kiem, Hanoi, Vietnam - View on map
8.9 /10
Fabulous
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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A delicious buffet breakfast is served each morning. What options are available? We offer both continental and American breakfasts. It’s our pleasure to cater to the diverse tastes of our guests. The central location in Hanoi is a great advantage. What attractions are nearby? Many interesting places such as the Thang Long Water Puppet Theater and Hoan Kiem Lake are close by. Exploring becomes even more enjoyable with these attractions at hand. Rooms come equipped with air conditioning. Guests will also find a desk and kettle. A fridge awaits you in every room. The minibar provides additional treats. A safe allows for secure storage of valuable items. A TV is available for guest entertainment. Bathrooms feature a range of amenities including complimentary toiletries. What cleaning services are offered? Daily housekeeping and laundry service are provided with joy. Our guests can hire bikes and cars. The area encourages hiking and cycling. What other services are available? We happily provide free Wi-Fi to keep you connected. We proudly offer a twenty-four-hour front desk along with airport transfers. Guest safety is paramount; we utilize an alarm system and CCTV. We warmly invite you to take advantage of our parking facilities. It’s a pleasure to welcome you.

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Rooms at Golden Moon Suite Hotel & Travel

Family suite or ( Triple room)

Room standards
  • waste bin,
  • air conditioning,
  • private entrance,
  • heating,
  • soundproofed rooms,
  • work desk,
  • fireplace,
  • clothes rack,
  • bedside socket,
  • pool towels (in room),
  • safe deposit box,
  • iron,
  • wardrobe/closet,
  • hardwood/parquet flooring,
  • travel adapter
Sanitary facilities
  • shower,
  • hairdryer,
  • conditioner,
  • complimentary toiletries,
  • private bathroom,
  • shampoo,
  • bathtub or shower,
  • shower cap,
  • slippers,
  • toilet,
  • toothbrush,
  • body soap,
  • toilet paper
Property technology & media
  • telephone,
  • television (tv),
  • flat-screen tv,
  • pay-per-view channels
Dining & bars
  • electric kettle,
  • minibar,
  • bottled water,
  • wine glasses,
  • refrigerator
Paid extra services
  • towels/bed linen (extra charge if not standard),
  • key access,
  • wake-up service,
  • towels,
  • wake-up call/alarm clock,
  • bed linen
Location & local attractions
  • city view,
  • view
Property architecture & layout
  • window
Accessibility for disabled guests
  • lift access (to room)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
  • hand sanitiser (in room)
Special services & concierge
  • dedicated concierge services (for executive guests)

Guests will have a special experience as the triple room features a fireplace. Providing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV, a private entrance, soundproof walls, a minibar as well as city views. The unit provides 2 beds.

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Amenities at Golden Moon Suite Hotel & Travel

General property information General property information

parking available

On-site activities & leisure On-site activities & leisure

hiking trails accessible, cycling routes, guided walking tours, guided bike tours, local culture tours or classes, on-site cooking classes

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

in-room dining service, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), grocery delivery service, children's meals, child-friendly buffet, fresh fruit selection

Pools, spa & wellness Pools, spa & wellness

massage therapies, full spa amenities, curated spa/wellness packages, comprehensive full body massage

Transport & getting around Transport & getting around

convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available

Shared spaces for guests Shared spaces for guests

outdoor terrace area, rooftop sun deck

Family & entertainment Family & entertainment

scheduled evening entertainment, child safety gates provided

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Details about parking facilities are not available.

Check-in, check-out, and payment policies

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Location and nearby attractions

 

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Frequently Asked Questions (FAQ)

Check-in starts at 14:00 and check-out is by 12:00.
Yes, there is parking for guests, ensuring convenience and safety.
Social distancing and disinfection are enforced. Details on our website.
Yes, Golden Moon Suite Hotel & Travel offers airport transfer.
Yes, the property offers various dining options. See the Amenities tab.
Of course, you can order breakfast directly to your accommodation.
Yes, our property provides dry cleaning services.
Yes, you can join one of our organized bike tours.
Yes, we have a sun terrace that's perfect for sunbathing.
Yes, we provide a mobile app for our guests, which allows them to order room service and other services.

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