Score from 1617 reviews
- Avenida Los Océanos s/n, 38686 Alcalá,
Spain - 
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Highlights
Parking on site
Terrace
Daily housekeeping
Pets allowed
Restaurant
Non-smoking rooms
Parking on siteTerraceDaily housekeepingPets allowedRestaurantNon-smoking roomsEach room or villa offers a delightful terrace with breathtaking ocean or garden views, ensuring a tranquil stay. You’ll find private bathrooms equipped with spacious bathtubs, hydromassage showers, cozy slippers, and bathrobes for that added touch of comfort.
Dining here is a treat with 7 distinct restaurants, including Mediterranean, Italian, and Japanese options, plus an international buffet featuring show-cooking. To quench your thirst, there are 8 vibrant bars, including a delightful piano bar, beach bar, and lounge bar, making it easy to find your perfect spot to unwind.
Families will love the Red Level for Families service, granting exclusive access to the Family Lounge and enhanced amenities in the Red Level Family rooms. This includes a private breakfast area and a Family Lounge equipped with a PlayStation. Plus, Red Level guests receive a generous 50% discount on access to the Thermal Circuit at Yhi Spa.
For the active guests, the hotel features tennis and paddle courts, a 24-hour gym, and 3 freshwater pools, including an adults-only pool and a separate kids' pool with a fun slide and mini club. Don't forget to relax in the solarium areas!
The spa facilities offer a thermal circuit, massage services, and a range of health and beauty treatments, ensuring you leave feeling rejuvenated. There’s also professional entertainment available for all ages throughout the day, making every moment of your stay memorable.
Set on Alcalá’s oceanfront, Gran Melia Palacio de Isora Resort & Spa has a large salt-water infinity pool with hydromassage area and offers direct access to the beach and natural seawater swimming pools. There are subtropical gardens and boutiques.
When travelling with dogs, please note that an extra charge of €80 per dog, per night applies. Maximum 2 dogs per room.
Please note that guests must present the credit card used to make the reservation on arrival.
When booking more than 9 rooms, different policies and additional supplements may apply.When booking half board at Gran Melia Palacio de Isora Resort & Spa, please note that drinks are not included.
At Gran Melia Palacio de Isora Resort & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Gran Melia Palacio de Isora Resort & Spa, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Gran Melia Palacio de Isora Resort & Spa, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Choose your ideal room at Gran Melia Palacio de Isora Resort & Spa
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Suite
- Suite (2 Adults +1 Child)
- Suite (2 Adults + 2 Children)
- Deluxe Room
- Deluxe Front Sea View
- Two-Bedroom Master Suite
- Deluxe Room Partial Ocean View
- Red Level Suite Resort View
- Red Level Suite Ocean View
- Red Level Master Suite 2 Bedrooms Ocean View
- Deluxe Family
- Red Level Master Suite 2 Bedrooms Resort View
- Deluxe Family (2 Adults + 2 Children)
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General
Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Air conditioning, Designated smoking area, WiFi available in all areas
Activities
Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Games room, Solarium, Spa and wellness centre, Massage, Children's playground, Table tennis, Hot tub/Jacuzzi, Hiking, Cycling, Hammam, Diving, Indoor pool, Indoor pool (all year), Entertainment staff, Nightclub/DJ, Kids' club, Beachfront, Evening entertainment, Public Bath, Tennis equipment, Beauty Services, Facial treatments, Waxing services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Fitness, Fitness classes, Personal trainer, Fitness/spa locker rooms, Beach, Themed dinner nights, Live music/performance, Archery, Aerobics
Services
Room service, Meeting/banquet facilities, 24-hour front desk, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, Ironing service, Currency exchange, Car hire, Tour desk, Fax/photocopying, Luggage storage, ATM/cash machine on site, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping, Pet basket, Pet bowls, Shuttle service
Food & Drink
Restaurant, Bar, Snack bar, Special diet menus (on request), Kid meals, Kid-friendly buffet, Wine/champagne, Fruits
Outdoors
Garden, Terrace, BBQ facilities, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Accessibility
Wheelchair accessible
Pool and wellness
Water slide, Infinity pool, Pool with view, Heated pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Swimming Pool
Entertainment and family services
Board games/puzzles, Indoor play area
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
The property offers on-site parking with an option for private parking.
Check-in, check-out, and payment policies
Check-inFrom 15:00:00 hours
Check-outUntil 12:00:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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