Highlights
24/7 front desk support
Modern fitness centre
Non-smoking rooms available
Parking directly at the property
Indoor leisure pool
Airport shuttle service
Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou offers a perfect blend of elegance and comfort. The hotel is well-equipped with state-of-the-art fitness facilities, a business center, and chic rooms that will make you feel right at home. Plus, it's only a short 5-minute stroll to Longxiangqiao Subway Station, making it super convenient for your travels.
If you're planning to explore, Wulin Square is just a quick 10-minute drive away. Need to catch a train? Hangzhou Railway Station is 15 minutes by car, and for those flying in, Xiaoshan International Airport is approximately a cozy 50-minute drive.
When it comes to staying active, the 24-hour fitness center is definitely a highlight. It features a range of cardio and strength training machines, Power Plate platforms, and TRX trainers. And for some leisure time, don't miss the year-round indoor heated pool with a stunning skylight ceiling, a poolside bar, and views of West Lake. You can also unwind in the sauna, indulge in massages right on site, or enjoy the picturesque music fountain from the rooftop garden.
After a day of adventures, retreat to one of the spacious rooms at Grand Hyatt Hangzhou, all equipped with ironing facilities, a flat-screen TV, and a minibar for your convenience. Bathrooms feature both a bathtub and hot-water shower. You'll also find free toiletries, slippers, and plush bathrobes to make your stay even more comfortable.
With seven on-site restaurants and bars, you can savor local flavors or sample cuisines from around the globe, so you'll never have to wander far for a delicious meal.
Important information
At Grand Hyatt Hangzhou, guests must present a valid government-issued ID card or passport upon check-in.
Please note that smoking is not allowed in all rooms.
Please note that the onsite restaurants, bars and facilities may have limited services until further notice.
According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.
Room Types
King Room with Garden Description, photos, price, amenities
See photos of the King Room with Garden
Room standards
- ironing facilities (iron and ironing board),
- work desk,
- waste bin,
- air conditioning,
- iron,
- safe deposit box,
- seating area,
- clothes rack,
- wardrobe/closet,
- baby cot/crib
Sanitary facilities
- toilet paper,
- bathtub or shower,
- hairdryer,
- private bathroom,
- complimentary toiletries,
- shower
Property technology & media
- television (tv),
- telephone,
- cable tv channels
Dining & bars
- minibar,
- wine glasses,
- refrigerator,
- bottled water,
- tea and coffee making facilities
Paid extra services
Location & local attractions
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
This 36-square-metre room features modern decor, a plush king-sized bed, elegant marble bath with separate tub and shower and work area with high-speed Internet access. Room is with an outdoor terrace. Deluxe amenities such as daily morning newspaper, digital TV and turndown service are available.
Twin Room with Garden Description, photos, price, amenities
See photos of the Twin Room with Garden
Room standards
- safe deposit box,
- iron,
- baby cot/crib,
- waste bin,
- clothes rack,
- wardrobe/closet,
- seating area,
- ironing facilities (iron and ironing board),
- work desk,
- air conditioning
Sanitary facilities
- complimentary toiletries,
- toilet paper,
- shower,
- private bathroom,
- hairdryer,
- bathtub or shower
Property technology & media
- television (tv),
- telephone,
- cable tv channels
Dining & bars
- minibar,
- wine glasses,
- refrigerator,
- bottled water,
- tea and coffee making facilities
Paid extra services
Location & local attractions
Accessibility for disabled guests
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
Disinfection & cleaning procedures
Rooms are 36 square metres and feature modern decor, plush twin beds, and elegant marble bath with separate tub and shower and work area with high-speed Internet access. Room with an outdoor terrace could let you close to nature. Deluxe amenities such as daily newspaper, digital TV and turndown service are offered.
King Room with Lake View Description, photos, price, amenities
See photos of the King Room with Lake View
Room standards
- work desk,
- baby cot/crib,
- seating area,
- ironing facilities (iron and ironing board),
- safe deposit box,
- waste bin,
- air conditioning,
- iron,
- clothes rack,
- wardrobe/closet
Sanitary facilities
- toilet paper,
- hairdryer,
- bathtub or shower,
- shower,
- private bathroom,
- complimentary toiletries
Property technology & media
- television (tv),
- telephone,
- cable tv channels
Dining & bars
- wine glasses,
- refrigerator,
- minibar,
- bottled water,
- tea and coffee making facilities
Paid extra services
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
Featuring panoramic West Lake view from a bay window, this room is a spacious 36-square-metre room featuring modern decor that complements a king-sized bed, marble bath with separate tub and shower and work area with enhanced lighting and high-speed Internet access. Deluxe amenities include daily newspaper, turndown service and digital television are offered.
Twin Room with Lake View Description, photos, price, amenities
See photos of the Twin Room with Lake View
Room standards
- wardrobe/closet,
- work desk,
- air conditioning,
- baby cot/crib,
- clothes rack,
- iron,
- seating area,
- ironing facilities (iron and ironing board),
- safe deposit box,
- waste bin
Sanitary facilities
- complimentary toiletries,
- shower,
- private bathroom,
- hairdryer,
- toilet paper,
- bathtub or shower
Property technology & media
- telephone,
- television (tv),
- cable tv channels
Dining & bars
- minibar,
- wine glasses,
- tea and coffee making facilities,
- refrigerator,
- bottled water
Paid extra services
Accessibility for disabled guests
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
Disinfection & cleaning procedures
Featuring panoramic West Lake views from a bay window, this room is a 36-square-metre room featuring modern decor that complements plush twin beds, marble bath with separate tub and shower and work area with enhanced lighting and high-speed Internet access. Deluxe amenities include daily newspaper, turndown service and digital television are offered.
King Room - Club Access Description, photos, price, amenities
See photos of the King Room - Club Access
Room standards
- safe deposit box,
- seating area,
- baby cot/crib,
- work desk,
- ironing facilities (iron and ironing board),
- clothes rack,
- air conditioning,
- wardrobe/closet,
- waste bin,
- iron
Sanitary facilities
- shower,
- hairdryer,
- complimentary toiletries,
- bathtub or shower,
- private bathroom,
- toilet paper
Property technology & media
- telephone,
- cable tv channels,
- television (tv)
Dining & bars
- wine glasses,
- minibar,
- tea and coffee making facilities,
- refrigerator,
- bottled water
Paid extra services
- alarm clock,
- executive lounge access (depending on room type)
Accessibility for disabled guests
Property safety & security
- fire extinguisher (in room/apartment),
- smoke detector
Disinfection & cleaning procedures
The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The triple room provides a tea and coffee maker, executive lounge access, a seating area, a wardrobe and a TV with cable channels. The unit provides 1 bed.
Twin Room - Club Access Description, photos, price, amenities
See photos of the Twin Room - Club Access
Room standards
- wardrobe/closet,
- iron,
- air conditioning,
- waste bin,
- seating area,
- baby cot/crib,
- safe deposit box,
- work desk,
- ironing facilities (iron and ironing board),
- clothes rack
Sanitary facilities
- shower,
- private bathroom,
- hairdryer,
- toilet paper,
- complimentary toiletries,
- bathtub or shower
Property technology & media
- telephone,
- television (tv),
- cable tv channels
Dining & bars
- refrigerator,
- bottled water,
- wine glasses,
- minibar,
- tea and coffee making facilities
Paid extra services
- alarm clock,
- executive lounge access (depending on room type)
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
This room features an upper-floor room with modern decor and plush twin beds, marble bath with separate shower and tub and work area with high-speed Internet access. Vibrant city views, plus exclusive amenities including complimentary one hour club lounge boardroom usage and Regency Club lounge offering Continental breakfast, afternoon tea and evening cocktails are offered.
King Room with Lake View - Club Access Description, photos, price, amenities
See photos of the King Room with Lake View - Club Access
Room standards
- seating area,
- iron,
- wardrobe/closet,
- air conditioning,
- clothes rack,
- work desk,
- safe deposit box,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- waste bin
Sanitary facilities
- private bathroom,
- shower,
- complimentary toiletries,
- toilet paper,
- bathtub or shower,
- hairdryer
Property technology & media
- cable tv channels,
- telephone,
- television (tv)
Dining & bars
- tea and coffee making facilities,
- minibar,
- refrigerator,
- wine glasses,
- bottled water
Paid extra services
- alarm clock,
- executive lounge access (depending on room type)
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
On the upper floors of the hotel, this room enjoy superior accommodations offering panoramic West Lake view, plus modern interiors including a plush king-sized bed, marble bath with separate tub and shower and work area with high-speed Internet access. Exclusive amenities include complimentary one-hour club lounge boardroom usage and Regency Club lounge with Continental breakfast, afternoon tea and evening cocktails are offered.
Twin Room with Lake View - Club Access Description, photos, price, amenities
See photos of the Twin Room with Lake View - Club Access
Room standards
- waste bin,
- iron,
- seating area,
- wardrobe/closet,
- clothes rack,
- work desk,
- ironing facilities (iron and ironing board),
- air conditioning,
- baby cot/crib,
- safe deposit box
Sanitary facilities
- bathtub or shower,
- shower,
- complimentary toiletries,
- private bathroom,
- hairdryer,
- toilet paper
Property technology & media
- cable tv channels,
- telephone,
- television (tv)
Dining & bars
- wine glasses,
- minibar,
- bottled water,
- tea and coffee making facilities,
- refrigerator
Paid extra services
- executive lounge access (depending on room type),
- alarm clock
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
On the upper floors of the hotel, this room enjoy superior accommodations offering panoramic West Lake view, plus modern interiors including plush twin beds, marble bath with separate tub and shower and work area with high-speed Internet access. Exclusive amenities include complimentary one hour club lounge boardroom usage and Regency Club lounge with Continental breakfast, afternoon tea and evening cocktails are offered.
King Room Description, photos, price, amenities
See photos of the King Room
Room standards
- seating area,
- wardrobe/closet,
- air conditioning,
- iron,
- waste bin,
- clothes rack,
- ironing facilities (iron and ironing board),
- work desk,
- baby cot/crib,
- safe deposit box
Sanitary facilities
- hairdryer,
- toilet paper,
- complimentary toiletries,
- shower,
- bathtub or shower,
- private bathroom
Property technology & media
- television (tv),
- telephone,
- cable tv channels
Dining & bars
- tea and coffee making facilities,
- minibar,
- refrigerator,
- bottled water,
- wine glasses
Paid extra services
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
Bustling city views welcome you to a spacious 34 - 36 square metre room featuring a plush king-sized bed, work area with enhanced lighting and high-speed Internet access and an elegant marble bath with separate tub and shower. Modern decor and deluxe amenities such as digital TV, daily newspaper and evening turndown service are offered.
Grand Suite Description, photos, price, amenities
See photos of the Grand Suite
Room standards
- safe deposit box,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- work desk,
- clothes rack,
- wardrobe/closet,
- waste bin,
- iron,
- air conditioning,
- seating area
Sanitary facilities
- private bathroom,
- hairdryer,
- complimentary toiletries,
- shower,
- toilet paper,
- bathtub or shower
Property technology & media
- cable tv channels,
- telephone,
- television (tv)
Dining & bars
- minibar,
- bottled water,
- wine glasses,
- tea and coffee making facilities,
- refrigerator
Paid extra services
- executive lounge access (depending on room type),
- alarm clock
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
This room features an upper-floor room with modern decor and a plush king-sized bed, marble bath with separate shower and tub and work area with high-speed Internet access. Vibrant city views, plus exclusive amenities including complimentary one-hour club lounge boardroom usage and Regency Club lounge offering Continental breakfast, afternoon tea and evening cocktails are offered.
Twin Room Description, photos, price, amenities
See photos of the Twin Room
Room standards
- work desk,
- seating area,
- iron,
- safe deposit box,
- wardrobe/closet,
- air conditioning,
- ironing facilities (iron and ironing board),
- clothes rack,
- waste bin,
- baby cot/crib
Sanitary facilities
- hairdryer,
- private bathroom,
- bathtub or shower,
- toilet paper,
- complimentary toiletries,
- shower
Property technology & media
- telephone,
- television (tv),
- cable tv channels
Dining & bars
- wine glasses,
- bottled water,
- refrigerator,
- tea and coffee making facilities,
- minibar
Paid extra services
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
Bustling city views welcome you to a spacious 34 - 36 square metre room featuring plush twin beds, work area with enhanced lighting and high-speed Internet access and an elegant marble bath with separate tub and shower. Modern decor and deluxe amenities such as digital TV, daily newspaper and evening turndown service are offered.
Grand Premium Suite Description, photos, price, amenities
See photos of the Grand Premium Suite
Room standards
- wardrobe/closet,
- waste bin,
- safe deposit box,
- baby cot/crib,
- ironing facilities (iron and ironing board),
- work desk,
- air conditioning,
- clothes rack,
- seating area,
- iron
Sanitary facilities
- bathtub or shower,
- hairdryer,
- toilet paper,
- shower,
- private bathroom,
- complimentary toiletries
Property technology & media
- television (tv),
- cable tv channels,
- telephone
Dining & bars
- tea and coffee making facilities,
- minibar,
- bottled water,
- wine glasses,
- refrigerator
Paid extra services
Accessibility for disabled guests
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment)
Disinfection & cleaning procedures
The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The suite provides a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit is equipped with 1 bed.
Choose your ideal room at Grand Hyatt Hangzhou
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- King Room with Garden
- Twin Room with Garden
- King Room with Lake View
- Twin Room with Lake View
- King Room - Club Access
- Twin Room - Club Access
- King Room with Lake View - Club Access
- Twin Room with Lake View - Club Access
- King Room
- Grand Suite
- Twin Room
- Grand Premium Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
hiking trails accessible, guided walking tours
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, beverage vending machine
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, scenic view pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, valet parking service, currency exchange service, baggage hold, on-site atm, guest concierge services
Cleanliness & housekeeping
guest laundry service, efficient ironing service
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, entirely non-smoking property, individually controlled air conditioning
Property safety & security
in-room safety deposit box
Security systems
staff adherence to all local authority safety protocols, guest health screening procedures in place, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies