GuestReady - Serene Retreat at The Palm Tower, 迪拜

Minimum Check-in Age: Guest must be at least 18 years old to check in.

Check-in Process: A greeter will meet you at the building for a personal check-in.

Late Check-in Surcharge: For check-ins after 21:00, an AED 150 surcharge applies and must be paid in advance. This is a mandatory requirement from building management that a GuestReady representative must be present at the time of check-in. Please share your arrival time with us in advance to avoid any delays.

ID Requirement: As per local regulations of DET and authorities, a copy of each guest’s passport must be submitted before arrival. We strongly recommend uploading these documents as soon as your booking is confirmed to ensure a smooth check-in.

No Smoking Policy: We have a strict zero-tolerance policy for smoking inside the property. If any signs of smoking are found (e.g., smoke smell, ashes, cigarette butts), a minimum fine of AED 1800 will apply.

Checkout & Penalty: Checkout is strictly at 11:00 AM. Any late checkout without prior approval will incur a penalty of AED 1800. Our team needs time to prepare the home for the next guest, ensuring a high standard of cleanliness and readiness. Please respect the checkout time to avoid disruptions for incoming guests.

Additional Services: Housekeeping services are available upon request for an additional fee during your stay.该住宿不允许举办男性聚会、女性聚会或类似的聚会。
请您提前告知您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。
客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。
您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。