Score from 418 reviews
- 47 Lo Su, Hanoi,
Vietnam - 
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Highlights
Family rooms
Guest parking
Free WiFi throughout
Bar
Non-smoking rooms
Daily housekeeping
Family roomsGuest parkingFree WiFi throughoutBarNon-smoking roomsDaily housekeepingExploring the area is a breeze! Ngoc Son Temple is only 300 meters away, while the picturesque Hoan Kiem Lake is a mere 400 meters from your doorstep. Plus, Noi Bai International Airport is conveniently located 21 km from the hotel, making travel smooth and hassle-free.
Every room at the hotel features elegant furnishings in soothing neutral tones, along with a flat-screen TV with satellite channels for your entertainment. The en suite bathroom includes a standing shower, and you’ll find bath robes and slippers for added comfort.
Our friendly staff is available at the 24-hour front desk, ready to assist with concierge services and there’s a business center for those on work trips. Shops are also conveniently available on-site for anything you might need during your stay.
Please inform in advance of your expected arrival time. At Hanoi Emerald Waters Hotel & Spa, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hanoi Emerald Waters Hotel & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hanoi Emerald Waters Hotel & Spa, all special requests are subject to availability and may incur additional charges.
Suite Balcony Description, photos, price, amenities
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- dressing room,
- work desk,
- iron,
- seating area,
- hardwood/parquet flooring,
- fireplace,
- wardrobe/closet,
- safe deposit box,
- soundproofed rooms,
- baby cot/crib,
- bedside socket,
- sofa,
- tile/marble flooring,
- pajamas,
- heating,
- clothes rack,
- travel adapter,
- extra-long beds (over 2 metres),
- private shallow end/paddling pool (with room/suite),
- non-feather pillow (synthetic),
- clothes drying rack,
- ironing facilities (iron and ironing board),
- tumble dryer (for clothes),
- waste bin,
- hypoallergenic pillow,
- air conditioning
- shampoo,
- shower,
- slippers,
- private bathroom,
- hairdryer,
- toilet paper,
- shower cap,
- complimentary toiletries,
- bathrobe,
- bathtub or shower,
- toilet,
- toothbrush,
- body soap
- cable tv channels,
- telephone,
- flat-screen tv,
- television (tv),
- portable wi-fi hotspot,
- satellite tv channels
- electric kettle,
- minibar,
- chocolates or cookies (charges may apply),
- high chair for children,
- outdoor furniture (on balcony/patio),
- wine glasses,
- outdoor dining area (on balcony/patio),
- bottled water
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- key access,
- lockers (in shared rooms/hostels),
- key card access,
- wake-up service,
- bed linen,
- towels
- quiet street view,
- view,
- landmark view,
- city view,
- balcony,
- terrace
- raised toilet,
- lift access (to room),
- walk-in shower (no step),
- toilet with grab rails,
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- roll-in shower,
- lowered sink
- socket safety covers
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
Guests will have a special experience as this suite features a fireplace. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit provides 1 bed.
Room size:
Suite Balcony - 45 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3 
Family City View Description, photos, price, amenities
- seating area,
- baby cot/crib,
- pajamas,
- tile/marble flooring,
- non-feather pillow (synthetic),
- sofa,
- wardrobe/closet,
- hardwood/parquet flooring,
- fireplace,
- travel adapter,
- heating,
- iron,
- work desk,
- soundproofed rooms,
- dressing room,
- extra-long beds (over 2 metres),
- tumble dryer (for clothes),
- private shallow end/paddling pool (with room/suite),
- ironing facilities (iron and ironing board),
- air conditioning,
- clothes drying rack,
- safe deposit box,
- clothes rack,
- waste bin,
- bedside socket,
- hypoallergenic pillow
- toothbrush,
- complimentary toiletries,
- hairdryer,
- shower,
- toilet paper,
- slippers,
- shower cap,
- bathtub or shower,
- body soap,
- bathrobe,
- toilet,
- private bathroom,
- shampoo
- flat-screen tv,
- portable wi-fi hotspot,
- television (tv),
- satellite tv channels,
- cable tv channels,
- telephone
- bottled water,
- minibar,
- high chair for children,
- chocolates or cookies (charges may apply),
- electric kettle
- key card access,
- towels,
- wake-up service,
- key access,
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- lockers (in shared rooms/hostels),
- bed linen
- city view,
- view,
- quiet street view
- raised toilet,
- toilet with grab rails,
- walk-in shower (no step),
- entire unit wheelchair accessible,
- lift access (to room),
- roll-in shower,
- upper floors accessible by lift (to room),
- lowered sink
- socket safety covers
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
This family room offers a fireplace. Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit provides 2 beds.
Room size:
Family City View - 43 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 4
Connecting Room Description, photos, price, amenities
- waste bin,
- clothes drying rack,
- non-feather pillow (synthetic),
- hardwood/parquet flooring,
- private shallow end/paddling pool (with room/suite),
- fireplace,
- air conditioning,
- sofa,
- tile/marble flooring,
- dressing room,
- baby cot/crib,
- work desk,
- wardrobe/closet,
- heating,
- safe deposit box,
- bedside socket,
- iron,
- travel adapter,
- extra-long beds (over 2 metres),
- interconnecting rooms available,
- clothes rack,
- ironing facilities (iron and ironing board),
- tumble dryer (for clothes),
- seating area,
- soundproofed rooms,
- hypoallergenic pillow
- shower cap,
- spa bath,
- shower,
- bathtub,
- toothbrush,
- bathrobe,
- body soap,
- slippers,
- complimentary toiletries,
- bathtub or shower,
- private bathroom,
- shampoo,
- hairdryer,
- toilet,
- toilet paper
- portable wi-fi hotspot,
- satellite tv channels,
- television (tv),
- cable tv channels,
- telephone,
- flat-screen tv
- electric kettle,
- bottled water,
- minibar,
- chocolates or cookies (charges may apply),
- high chair for children
- lockers (in shared rooms/hostels),
- key access,
- wake-up service,
- bed linen,
- wake-up call/alarm clock,
- key card access,
- towels,
- towels/bed linen (extra charge if not standard)
- city view,
- quiet street view,
- view,
- patio
- toilet with grab rails,
- upper floors accessible by lift (to room),
- raised toilet,
- roll-in shower,
- walk-in shower (no step),
- lift access (to room),
- lowered sink,
- entire unit wheelchair accessible
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This suite features a fireplace. This spacious suite features 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit is furnished with 3 beds.
Room size:
Connecting Room - 56 m2
Bedroom 1 – Single bed
Bedroom 2 – Extra-large double bed (Super-king size)
Max persons: 6
Twin Room with View Description, photos, price, amenities
- iron,
- waste bin,
- private shallow end/paddling pool (with room/suite),
- tumble dryer (for clothes),
- bedside socket,
- air conditioning,
- clothes drying rack,
- fireplace,
- heating,
- tile/marble flooring,
- hypoallergenic pillow,
- work desk,
- seating area,
- ironing facilities (iron and ironing board),
- soundproofed rooms,
- clothes rack,
- sofa,
- wardrobe/closet,
- hardwood/parquet flooring,
- extra-long beds (over 2 metres),
- dressing room,
- travel adapter,
- non-feather pillow (synthetic),
- safe deposit box,
- baby cot/crib
- toilet paper,
- body soap,
- bathtub,
- slippers,
- private bathroom,
- shampoo,
- bathtub or shower,
- shower cap,
- complimentary toiletries,
- toothbrush,
- hairdryer,
- bathrobe,
- spa bath,
- toilet,
- shower
- flat-screen tv,
- satellite tv channels,
- cable tv channels,
- telephone,
- portable wi-fi hotspot,
- television (tv)
- high chair for children,
- bottled water,
- minibar,
- chocolates or cookies (charges may apply),
- electric kettle
- towels/bed linen (extra charge if not standard),
- wake-up service,
- towels,
- key access,
- wake-up call/alarm clock,
- key card access,
- lockers (in shared rooms/hostels),
- bed linen
- courtyard view,
- quiet street view,
- view,
- patio
- walk-in shower (no step),
- toilet with grab rails,
- lift access (to room),
- lowered sink,
- raised toilet,
- roll-in shower,
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
- socket safety covers
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
This twin room features a fireplace. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit is furnished with 2 beds.
Room size:
Twin Room with View - 28 m2
Bedroom 1 – Single bed
Max persons: 3
Deluxe Twin Room Description, photos, price, amenities
- wardrobe/closet,
- travel adapter,
- ironing facilities (iron and ironing board),
- heating,
- seating area,
- dressing room,
- private shallow end/paddling pool (with room/suite),
- soundproofed rooms,
- safe deposit box,
- tumble dryer (for clothes),
- extra-long beds (over 2 metres),
- tile/marble flooring,
- waste bin,
- clothes drying rack,
- baby cot/crib,
- fireplace,
- hypoallergenic pillow,
- air conditioning,
- bedside socket,
- hardwood/parquet flooring,
- work desk,
- non-feather pillow (synthetic),
- iron,
- sofa,
- clothes rack
- shower,
- bathtub or shower,
- toilet,
- hairdryer,
- slippers,
- complimentary toiletries,
- private bathroom,
- shampoo,
- toothbrush,
- toilet paper,
- body soap,
- shower cap,
- bathrobe
- flat-screen tv,
- portable wi-fi hotspot,
- satellite tv channels,
- cable tv channels,
- television (tv),
- telephone
- bottled water,
- electric kettle,
- chocolates or cookies (charges may apply),
- high chair for children,
- minibar
- wake-up service,
- towels,
- bed linen,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- key access,
- key card access,
- lockers (in shared rooms/hostels)
- patio
- upper floors accessible by lift (to room),
- toilet with grab rails,
- entire unit wheelchair accessible,
- raised toilet,
- roll-in shower,
- lowered sink,
- walk-in shower (no step),
- lift access (to room)
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Guests will have a special experience as this twin room offers a fireplace. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit is furnished with 2 beds.
Room size:
Deluxe Twin Room - 28 m2
Bedroom 1 – Single bed
Max persons: 3
Junior Suite Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- soundproofed rooms,
- clothes rack,
- sofa,
- fireplace,
- bedside socket,
- safe deposit box,
- dressing room,
- travel adapter,
- air conditioning,
- iron,
- baby cot/crib,
- clothes drying rack,
- wardrobe/closet,
- fan,
- hardwood/parquet flooring,
- work desk,
- tumble dryer (for clothes),
- heating,
- waste bin
- toilet paper,
- shower cap,
- slippers,
- body soap,
- bathtub or shower,
- complimentary toiletries,
- toilet,
- private bathroom,
- shampoo,
- hairdryer,
- toothbrush,
- shower
- satellite tv channels,
- cable tv channels,
- flat-screen tv,
- television (tv),
- telephone
- bottled water,
- electric kettle,
- chocolates or cookies (charges may apply),
- minibar
- towels,
- bed linen,
- towels/bed linen (extra charge if not standard),
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock,
- wake-up service,
- key card access
- patio,
- view,
- courtyard view,
- quiet street view
- walk-in shower (no step),
- entire unit wheelchair accessible,
- raised toilet,
- upper floors accessible by lift (to room),
- lift access (to room)
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
The fireplace is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit is equipped with 1 bed.
Room size:
Junior Suite - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Deluxe Family Room Description, photos, price, amenities
- waste bin,
- clothes drying rack,
- air conditioning,
- safe deposit box,
- bedside socket,
- work desk,
- soundproofed rooms,
- travel adapter,
- sofa,
- fireplace,
- iron,
- tile/marble flooring,
- wardrobe/closet,
- hypoallergenic pillow,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- heating,
- tumble dryer (for clothes),
- seating area,
- hardwood/parquet flooring,
- dressing room,
- baby cot/crib,
- clothes rack,
- private shallow end/paddling pool (with room/suite)
- bathtub or shower,
- toilet,
- private bathroom,
- complimentary toiletries,
- shower,
- toilet paper,
- toothbrush,
- shampoo,
- hairdryer,
- body soap,
- bathrobe,
- slippers,
- shower cap
- satellite tv channels,
- portable wi-fi hotspot,
- telephone,
- flat-screen tv,
- cable tv channels,
- television (tv)
- high chair for children,
- bottled water,
- minibar,
- electric kettle,
- chocolates or cookies (charges may apply)
- wake-up service,
- towels,
- lockers (in shared rooms/hostels),
- bed linen,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- key card access,
- key access
- lowered sink,
- entire unit wheelchair accessible,
- roll-in shower,
- lift access (to room),
- raised toilet,
- walk-in shower (no step),
- toilet with grab rails,
- upper floors accessible by lift (to room)
- socket safety covers
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This family room's special feature is the fireplace. Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible family room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit provides 2 beds.
Room size:
Deluxe Family Room - 36 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 4
Honeymoon Suite Description, photos, price, amenities
- fireplace,
- clothes drying rack,
- pajamas,
- waste bin,
- tumble dryer (for clothes),
- sofa,
- soundproofed rooms,
- non-feather pillow (synthetic),
- work desk,
- hypoallergenic pillow,
- air conditioning,
- hardwood/parquet flooring,
- safe deposit box,
- iron,
- seating area,
- clothes rack,
- dressing room,
- travel adapter,
- heating,
- tile/marble flooring,
- private shallow end/paddling pool (with room/suite),
- baby cot/crib,
- bedside socket,
- ironing facilities (iron and ironing board),
- extra-long beds (over 2 metres),
- wardrobe/closet
- toilet paper,
- toothbrush,
- hairdryer,
- shower cap,
- shampoo,
- slippers,
- complimentary toiletries,
- private bathroom,
- shower,
- body soap,
- bathtub or shower,
- bathrobe,
- toilet
- flat-screen tv,
- portable wi-fi hotspot,
- satellite tv channels,
- cable tv channels,
- television (tv),
- telephone
- chocolates or cookies (charges may apply),
- electric kettle,
- bottled water,
- high chair for children,
- outdoor furniture (on balcony/patio),
- minibar,
- wine glasses
- towels,
- bed linen,
- key access,
- key card access,
- wake-up service,
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard)
- view,
- quiet street view,
- city view,
- balcony
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- raised toilet,
- lift access (to room),
- entire unit wheelchair accessible,
- toilet with grab rails,
- roll-in shower,
- lowered sink
- socket safety covers
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
This suite offers a fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit is equipped with 1 bed.
Room size:
Honeymoon Suite - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Deluxe Double Room Description, photos, price, amenities
- bedside socket,
- fan,
- soundproofed rooms,
- waste bin,
- tile/marble flooring,
- baby cot/crib,
- hardwood/parquet flooring,
- dressing room,
- non-feather pillow (synthetic),
- private shallow end/paddling pool (with room/suite),
- clothes drying rack,
- sofa,
- fireplace,
- ironing facilities (iron and ironing board),
- heating,
- travel adapter,
- wardrobe/closet,
- clothes rack,
- seating area,
- safe deposit box,
- work desk,
- air conditioning,
- tumble dryer (for clothes),
- hypoallergenic pillow,
- iron
- toilet,
- shampoo,
- hairdryer,
- slippers,
- bathrobe,
- shower,
- toothbrush,
- toilet paper,
- body soap,
- private bathroom,
- shower cap,
- complimentary toiletries
- telephone,
- satellite tv channels,
- portable wi-fi hotspot,
- flat-screen tv,
- television (tv),
- cable tv channels
- chocolates or cookies (charges may apply),
- high chair for children,
- bottled water,
- electric kettle,
- minibar
- lockers (in shared rooms/hostels),
- bed linen,
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- wake-up service,
- key access,
- key card access
- raised toilet,
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- toilet with grab rails,
- roll-in shower,
- lowered sink,
- walk-in shower (no step),
- lift access (to room)
- socket safety covers
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
Guests will have a special experience as the double room provides a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit provides 1 bed.
Room size:
Deluxe Double Room - 25 m2
Bedroom 1 – Double bed
Max persons: 3
Choose your ideal room at Hanoi Emerald Waters Hotel & Spa
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Suite Balcony
- Family City View
- Connecting Room
- Deluxe Family Room
- Honeymoon Suite
- Deluxe Double Room
- Twin Room with View
- Deluxe Twin Room
- Junior Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, wi-fi throughout the property
On-site activities & leisure
guided walking tours, guided bike tours, bar happy hour, local culture tours or classes, on-site cooking classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, café/snack bar, special dietary menus (on request), child-friendly buffet, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
spa & wellness sanctuary, massage therapies, full spa amenities, spa relaxation lounge, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Free WiFi throughout! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 00:00 Until 12:00 hours
Children and extra bedsChildren from 0 years old pay 352,500.00 VND per night using extra bed. Children from 0 to 1 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
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Frequently Asked Questions (FAQ)
- Suite Balcony
- Family City View
- Connecting Room
- Twin Room with View
- Deluxe Twin Room
- Junior Suite
- Deluxe Family Room
- Honeymoon Suite
- Deluxe Double Room
