Score from 396 reviews
Hostal Alcázar, Puerto Natales
Accommodation Puerto Natales, reservation, rooms, prices, reviews, gallery, location, contact
- M. Balmaceda, 722, 6160000 Puerto Natales,
Chile - 
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Gallery Hostal Alcázar: See us up close!
Highlights
On-site restaurant
Non-smoking rooms available
24/7 front desk support
Parking directly at the property
Comfortable family rooms
Complimentary wi-fi property-wide
On-site restaurantNon-smoking rooms available24/7 front desk supportParking directly at the propertyComfortable family roomsComplimentary wi-fi property-widePopular hotels in Puerto Natales
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Rooms at Hostal Alcázar
Double Room
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- clothes rack,
- non-feather pillow (synthetic),
- bedside socket,
- travel adapter,
- sofa bed,
- work desk,
- heating,
- hardwood/parquet flooring,
- wardrobe/closet
- shower,
- body soap,
- private bathroom,
- shampoo,
- conditioner,
- toilet,
- toilet paper,
- hairdryer
- portable wi-fi hotspot,
- flat-screen tv,
- satellite tv channels,
- pay-per-view channels,
- cable tv channels,
- television (tv)
- electric kettle,
- microwave,
- dining area
- towels/bed linen (extra charge if not standard),
- key access,
- towels,
- bed linen
- patio,
- city view,
- view,
- garden view
- board games/puzzles (in room)
- bed privacy curtain (in shared rooms),
- bedside lamp
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Features private bathroom, central heating, free Wi-Fi and cable TV.
Room size:
Double Room - 13 m2
Bedroom 1 – Double bed
Max persons: 2 
Reviews
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Reviews will help you better prepare for a pleasant stay!
Amenities at Hostal Alcázar
General property information
parking available, complimentary parking, on-site parking, wi-fi throughout the property
On-site activities & leisure
local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, take-away lunches, café/snack bar, special dietary menus (on request), grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
communal bathhouse
Transport & getting around
shuttle service (surcharge applies), on-street parking, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, invoices available
Shared spaces for guests
guest lounge / tv room
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! Free on-site parking is available, with additional street parking options.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important information--
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform in advance of your expected arrival time. At Hostal Alcázar, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hostal Alcázar, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hostal Alcázar, all special requests are subject to availability and may incur additional charges.
Location and nearby attractions
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Frequently Asked Questions (FAQ)
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