Score from 77 reviews
Комплекс Изумруд, Astana
Reviews, photos, room rates, address, contact- 46 улица Нуртаса Ондасынова, 020000 Astana,
Kazakhstan - 
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Highlights
Complimentary wi-fi property-wide
Complimentary guest parking
Comfortable family rooms
24/7 front desk support
Indoor leisure pool
Non-smoking rooms available
Complimentary wi-fi property-wideComplimentary guest parkingComfortable family rooms24/7 front desk supportIndoor leisure poolNon-smoking rooms availableEvery morning, guests can enjoy an à la carte breakfast at Комплекс Изумруд.
Rooms at the hotel are equipped with wardrobes. Each room features a private bathroom with a shower and complimentary toiletries, as well as free WiFi. Additionally, every room includes a desk and a flat-screen TV.
Located in Astana, Комплекс Изумруд is 1.9 km from Bayterek Monument and provides accommodations with a restaurant, free private parking, and a bar. The property is situated 6.8 km from Expo 2017 Astana, 1.9 km from Transport Tower, and 2.5 km from Korme Exhibition Centre. The hotel also offers a sauna and room service.
Ak Orda Presidential Palace is 2.7 km away from Комплекс Изумруд, and Nurzhol Boulevard is also 2.7 km from the hotel. Nursultan Nazarbayev International Airport is located 18 km from the property.
At Комплекс Изумруд, hen, stag, or similar parties are not accepted.
Single Room Description, photos, price, amenities
- wardrobe/closet,
- mosquito net,
- waste bin,
- heating,
- clothes rack,
- work desk
- shower,
- bathtub or shower,
- complimentary toiletries,
- toilet paper,
- private bathroom,
- body soap,
- toilet,
- shampoo
- flat-screen tv
- wake-up service,
- wake-up call/alarm clock,
- towels,
- bed linen
- courtyard view
- upper floors accessible by stairs only (to room)
- smoke detector
Offering free toiletries, this single room includes a private bathroom with a shower. This single room has a wardrobe, heating, a flat-screen TV and an inner courtyard view. The unit is equipped with 1 bed.
Room size:
Single Room - 15 m2
Bedroom 1 – Single bed
Max persons: 1 
Double Room Description, photos, price, amenities
- heating,
- wardrobe/closet,
- waste bin,
- work desk,
- clothes rack,
- mosquito net
- private bathroom,
- shower,
- toilet paper,
- toilet,
- shampoo,
- bathtub or shower,
- body soap,
- complimentary toiletries
- flat-screen tv
- dining table
- wake-up service,
- wake-up call/alarm clock,
- bed linen,
- towels
- courtyard view
- upper floors accessible by stairs only (to room)
- smoke detector
The spacious double room provides a wardrobe and heating, as well as a private bathroom featuring a shower. The unit provides 1 bed.
Room size:
Double Room - 30 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Twin Room Description, photos, price, amenities
- work desk,
- sofa,
- waste bin,
- heating,
- wardrobe/closet,
- mosquito net,
- sofa bed,
- clothes rack
- shower,
- shampoo,
- body soap,
- toilet,
- private bathroom,
- toilet paper,
- complimentary toiletries,
- bathtub or shower
- flat-screen tv
- dining table
- towels,
- bed linen,
- wake-up service,
- wake-up call/alarm clock
- courtyard view
- upper floors accessible by stairs only (to room)
- smoke detector
Offering free toiletries, this twin room includes a private bathroom with a shower. The twin room offers a wardrobe, a sofa, heating, a flat-screen TV, as well as an inner courtyard view. The unit provides 3 beds.
Room size:
Twin Room - 30 m2
Bedroom 1 – Single bed
Max persons: 3
Triple Room Description, photos, price, amenities
- clothes rack,
- mosquito net,
- sofa,
- heating,
- sofa bed,
- wardrobe/closet,
- work desk,
- waste bin
- bathtub or shower,
- shampoo,
- body soap,
- complimentary toiletries,
- private bathroom,
- shower,
- toilet paper,
- toilet
- flat-screen tv
- dining table
- bed linen,
- wake-up service,
- towels,
- wake-up call/alarm clock
- courtyard view
- upper floors accessible by stairs only (to room)
- smoke detector
Offering free toiletries, this triple room includes a private bathroom with a shower. The triple room offers a wardrobe, a sofa, heating, a flat-screen TV, as well as an inner courtyard view. The unit is furnished with 3 beds.
Room size:
Triple Room - 30 m2
Bedroom 1 – Single bed
Max persons: 3
Choose your ideal room at Комплекс Изумруд
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Single Room
- Double Room
- Twin Room
- Triple Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
billiards table, table tennis facilities, darts board, tennis gear, hotel movie nights, special themed dinners
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, café/snack bar, special dietary menus (on request), beverage vending machine, children's meals, selection of wine/champagne
Pools, spa & wellness
sauna access, heated indoor pool, seasonal indoor pool, relaxing plunge pool, general swimming pool access
Reception & guest support
24/7 front desk, quick check-in/check-out, individual check-in/check-out, invoices available
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property
Security systems
staff adherence to all local authority safety protocols, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, convenient mobile app for room service orders
Disinfection & cleaning procedures
linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 00:00 Until 00:00 hours
Check-outFrom 00:00 Until 00:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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