Score from 404 reviews
- 40 улица Сатпаева, 050000 Almaty,
Kazakhstan - 
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Highlights
Complimentary wi-fi property-wide
24/7 front desk support
Comfortable family rooms
Air-conditioned public areas and rooms
Entirely smoke-free property
Complimentary wi-fi property-wide24/7 front desk supportComfortable family roomsAir-conditioned public areas and roomsEntirely smoke-free propertyОтель ЭРА is situated in Almaty, approximately 1.8 km from the Kasteev State Museum of Arts and 2 km from Almaty Central Stadium. The hotel offers air-conditioned rooms, each with a private bathroom. It is located about 1.4 km from Atakent-Expo and provides complimentary WiFi. The Botanical Garden is 3.6 km away, and the property is entirely non-smoking. Additionally, the Dolphin Entertainment Centre is 1.8 km from the hotel.
The Central State Museum of the Republic of Kazakhstan is located 4.7 km from Отель ЭРА, while the Kazakhstan Independence Monument is also 4.7 km away. Almaty International Airport is 20 km from the hotel.
A continental breakfast is available for guests at the property.
All rooms in the hotel come equipped with a wardrobe. Each private bathroom includes a shower, free toiletries, and a hairdryer. The accommodations at Отель ЭРА feature a flat-screen TV and slippers.
At Отель ЭРА, hen, stag, or similar parties are not accepted.
Double Room Description, photos, price, amenities
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- wardrobe/closet,
- air conditioning,
- work desk,
- heating,
- clothes rack
- shower,
- toilet paper,
- slippers,
- private bathroom,
- toilet,
- hairdryer,
- complimentary toiletries
- flat-screen tv
- electric kettle
- bed linen,
- towels
- ground floor unit
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a wardrobe, an electric kettle and heating. The unit is equipped with 1 bed.
Room size:
Double Room - 16 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Twin Room Description, photos, price, amenities
- wardrobe/closet,
- clothes rack,
- heating,
- air conditioning
- shower,
- toilet paper,
- private bathroom,
- hairdryer,
- complimentary toiletries,
- slippers,
- toilet
- flat-screen tv
- microwave,
- electric kettle
- bed linen
- ground floor unit
Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room provides air conditioning, a wardrobe, an electric kettle, heating and a flat-screen TV. The unit provides 2 beds.
Room size:
Twin Room - 16 m2
Bedroom 1 – Single bed
Max persons: 2
Choose your ideal room at Отель ЭРА
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Twin Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Reception & guest support
24/7 front desk, individual check-in/check-out, invoices available
Other property amenities
smoke-free rooms, spacious family rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 23:30 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Double Room
- Twin Room
