Score from 444 reviews
- Prolongacion Insurgentes 162 Colonia Maria Auxiliadora, 29290 San Cristóbal de Las Casas,
Mexico - 
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Highlights
Parking directly at the property
Non-smoking rooms available
On-site restaurant
Daily room cleaning service
Complimentary wi-fi property-wide
24/7 front desk support
Parking directly at the propertyNon-smoking rooms availableOn-site restaurantDaily room cleaning serviceComplimentary wi-fi property-wide24/7 front desk supportUpon check-in at Hotel Hacienda Don Juan, a photo ID and credit card are required. All special requests at Hotel Hacienda Don Juan are subject to availability upon check-in. Special requests at Hotel Hacienda Don Juan cannot be guaranteed and may incur additional charges.
Please note safety deposit box is available only at front desk.
King Room Description, photos, price, amenities
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- travel adapter,
- iron,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- trouser press,
- clothes rack
- private bathroom,
- toilet paper,
- toilet,
- hairdryer,
- complimentary toiletries,
- shampoo
- television (tv),
- cable tv channels,
- flat-screen tv,
- telephone
- wake-up service,
- towels/bed linen (extra charge if not standard),
- towels
- upper floors accessible by stairs only (to room),
- ground floor unit
- smoke detector,
- fire extinguisher (in room/apartment)
These rooms feature a rustic colonial décor. They include a king-size bed and a private bathroom with hairdryer.
Room size:
King Room - 15 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Double Room with Two Double Beds Description, photos, price, amenities
- iron,
- trouser press,
- wardrobe/closet,
- travel adapter,
- ironing facilities (iron and ironing board),
- clothes rack
- toilet paper,
- private bathroom,
- hairdryer,
- complimentary toiletries,
- shampoo,
- toilet
- television (tv),
- cable tv channels,
- flat-screen tv,
- telephone
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up service
- upper floors accessible by stairs only (to room),
- ground floor unit
- smoke detector,
- fire extinguisher (in room/apartment)
These rooms feature a rustic colonial décor. They include 2 double beds and a private bathroom with hairdryer.
Room size:
Double Room with Two Double Beds - 15 m2
Bedroom 1 – Double bed
Max persons: 4
Superior Twin Room Description, photos, price, amenities
- shampoo,
- toilet paper,
- toilet,
- complimentary toiletries,
- private bathroom
- television (tv)
- towels/bed linen (extra charge if not standard),
- towels
This twin room offers a TV. The unit is furnished with 2 beds.
Room size:
Superior Twin Room - 15 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 3
Standard Suite Description, photos, price, amenities
- private bathroom,
- shampoo,
- complimentary toiletries,
- toilet paper,
- toilet
- television (tv)
- towels/bed linen (extra charge if not standard),
- towels
This suite offers a TV. The unit provides 1 bed.
Room size:
Standard Suite - 15 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Superior Twin Room Description, photos, price, amenities
- private bathroom,
- complimentary toiletries,
- toilet paper,
- shampoo,
- toilet
- television (tv)
- towels/bed linen (extra charge if not standard),
- towels
This twin room offers a TV. The unit is furnished with 2 beds.
Room size:
Superior Twin Room - 15 m2
Bedroom 1 – Double bed, Extra-large double bed (Super-king size)
Max persons: 4
Basic Triple Room Description, photos, price, amenities
- toilet,
- shampoo,
- toilet paper,
- private bathroom,
- complimentary toiletries
- television (tv)
- towels/bed linen (extra charge if not standard),
- towels
This triple room offers a TV. The unit provides 3 beds.
Room size:
Basic Triple Room - 15 m2
Bedroom 1 – Single bed, Double bed
Max persons: 5
Basic Triple Room Description, photos, price, amenities
- private bathroom,
- shampoo,
- toilet,
- toilet paper,
- complimentary toiletries
- television (tv)
- towels,
- towels/bed linen (extra charge if not standard)
This triple room offers a TV. The unit provides 3 beds.
Room size:
Basic Triple Room - 15 m2
Bedroom 1 – Single bed, Double bed
Max persons: 4
Classic Quadruple Room Description, photos, price, amenities
- toilet,
- shampoo,
- toilet paper,
- private bathroom,
- complimentary toiletries
- television (tv)
- towels/bed linen (extra charge if not standard),
- towels
This quadruple room features a TV. The unit is furnished with 4 beds.
Room size:
Classic Quadruple Room - 15 m2
Bedroom 1 – Single bed, Double bed
Max persons: 5
Choose your ideal room at Hotel Hacienda Don Juan
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- King Room
- Double Room with Two Double Beds
- Superior Twin Room
- Superior Twin Room
- Standard Suite
- Basic Triple Room
- Basic Triple Room
- Classic Quadruple Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room, take-away lunches, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
communal bathhouse
Transport & getting around
shuttle service (surcharge applies), local public transport passes, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden
Cleanliness & housekeeping
in-room trouser press, regular daily housekeeping
Other property amenities
smoke-free rooms, allocated smoking zone, standard key entry
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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