Score from 351 reviews
- Boulevard Costera de Bacalar Sur 625, 77930 Bacalar,
Mexico - 
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Gallery Hotel Carolina Bacalar: See us up close!
Highlights
Seasonal outdoor pool
On-site restaurant
Complimentary guest parking
Luxurious spa and wellness centre
Complimentary wi-fi property-wide
Comfortable family rooms
Seasonal outdoor poolOn-site restaurantComplimentary guest parkingLuxurious spa and wellness centreComplimentary wi-fi property-wideComfortable family roomsAll rooms in the hotel are equipped with air conditioning, a seating area, and a flat-screen TV with cable channels. Each unit includes a safety deposit box and a private bathroom with a shower, complimentary toiletries, and a hairdryer. Some rooms offer views of the pool, and a coffee machine is also provided.
Chetumal International Airport is located 33 km from the hotel. An American breakfast is available for guests at the accommodation.
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Rooms at Hotel Carolina Bacalar
Double Room with Two Double Beds
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- seating area,
- non-feather pillow (synthetic),
- dressing room,
- air conditioning,
- pool towels (in room),
- bedside socket,
- clothes rack,
- safe deposit box,
- baby cot/crib,
- private shallow end/paddling pool (with room/suite),
- waste bin,
- fan
- toilet paper,
- body soap,
- hairdryer,
- private bathroom,
- complimentary toiletries,
- shower,
- shampoo
- cable tv channels,
- flat-screen tv,
- television (tv)
- bottled water,
- coffee machine
- key access,
- towels
- balcony,
- terrace,
- garden view
- fire extinguisher (in room/apartment),
- smoke detector
This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit is furnished with 2 beds.
Room size:
Double Room with Two Double Beds - 12 m2
Bedroom 1 – Double bed
Max persons: 4 
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Amenities at Hotel Carolina Bacalar
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
beach access
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, breakfast served in room, café/snack bar, grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
spa & wellness sanctuary, massage therapies, outdoor swimming pool, exclusive private beach, year-round outdoor pool, prime beachfront location, relaxing plunge pool, sunbeds and beach chairs, therapeutic back massage, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage
Reception & guest support
baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 06:00 Until 12:00 hours
Children and extra bedsChildren from 12 years old pay 500.00 MXN per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationAt Hotel Carolina Bacalar, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Carolina Bacalar, all special requests are subject to availability and may incur additional charges.
Location and nearby attractions
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Frequently Asked Questions (FAQ)
- Double Room with Two Double Beds
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