Score from 982 reviews
- Avenida Principal Piste , 97751 Chichén-Itzá,
Mexico - 
View on map
Highlights
Guest parking available
Complimentary wi-fi property-wide
Non-smoking rooms available
Airport shuttle service
Swimming pool complex
24/7 front desk support
Guest parking availableComplimentary wi-fi property-wideNon-smoking rooms availableAirport shuttle serviceSwimming pool complex24/7 front desk supportUpon check-in at Hotel Chichen Itza, a photo ID and credit card are required. All special requests at Hotel Chichen Itza are subject to availability upon check-in. Special requests at Hotel Chichen Itza cannot be guaranteed and may incur additional charges.At Hotel Chichen Itza, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Chichen Itza, all special requests are subject to availability and may incur additional charges.
Superior Room Description, photos, price, amenities
- seating area,
- waste bin,
- extra-long beds (over 2 metres),
- fan,
- work desk,
- wardrobe/closet,
- air conditioning,
- ironing facilities (iron and ironing board),
- travel adapter,
- mosquito net,
- tile/marble flooring,
- pool towels (in room),
- safe deposit box,
- non-feather pillow (synthetic)
- private bathroom,
- hairdryer,
- shampoo,
- toilet paper,
- body soap,
- toilet,
- complimentary toiletries,
- bathtub or shower
- flat-screen tv,
- satellite tv channels
- tea and coffee making facilities,
- coffee machine
- towels,
- key card access,
- alarm clock,
- wake-up call/alarm clock,
- wake-up service,
- bed linen,
- key access
- terrace,
- garden view,
- patio,
- pool view,
- view,
- balcony
- ground floor unit
These attractive, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, a minibar and a coffee maker. Bathrooms have a shower and a hairdryer.
Room size:
Superior Room - 32 m2
Bedroom 1 – Double bed
Max persons: 4 
Standard Room Description, photos, price, amenities
- work desk,
- tile/marble flooring,
- pool towels (in room),
- air conditioning,
- waste bin,
- ironing facilities (iron and ironing board),
- fan,
- travel adapter,
- mosquito net,
- non-feather pillow (synthetic)
- toilet paper,
- toilet,
- hairdryer,
- complimentary toiletries,
- shampoo,
- bathtub or shower,
- private bathroom,
- body soap
- flat-screen tv,
- satellite tv channels
- coffee machine
- alarm clock,
- wake-up call/alarm clock,
- wake-up service,
- towels,
- bed linen,
- key card access,
- key access
- balcony,
- city view
- upper floors accessible by stairs only (to room)
These simply decorated, air-conditioned rooms are set around the swimming pool and surrounded by tropical gardens. They come with satellite TV, and bathrooms have a shower and a hairdryer.
Room size:
Standard Room - 32 m2
Bedroom 1 – Double bed
Max persons: 4
Standard Room with Garden View Description, photos, price, amenities
- work desk,
- waste bin,
- fan,
- tile/marble flooring,
- air conditioning,
- travel adapter,
- non-feather pillow (synthetic),
- mosquito net,
- ironing facilities (iron and ironing board),
- pool towels (in room)
- body soap,
- complimentary toiletries,
- toilet paper,
- shampoo,
- bathtub or shower,
- hairdryer,
- private bathroom,
- toilet
- satellite tv channels,
- flat-screen tv
- coffee machine
- towels,
- wake-up service,
- wake-up call/alarm clock,
- alarm clock,
- key card access,
- key access,
- bed linen
- balcony,
- garden view,
- view,
- pool view
- upper floors accessible by stairs only (to room)
These simply decorated, air-conditioned rooms are set around the swimming pool and overlook the hotel's tropical gardens. They come with satellite TV, and a bathroom with a shower and a hairdryer.
Room size:
Standard Room with Garden View - 32 m2
Bedroom 1 – Double bed
Max persons: 4
Choose your ideal room at Hotel Chichen Itza
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Room
- Standard Room
- Standard Room with Garden View
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking
On-site activities & leisure
local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, sunbeds and beach chairs, shade umbrellas, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, designated picnic spot
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, individually controlled air conditioning, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:00 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
Check guest reviews about Hotel Chichen Itza
All reviews in one place!
Be the first to share your opinion!
Stayed at Hotel Chichen Itza? Your experience is very valuable to us and other guests. Leave your review! Thank you.
