Highlights
24/7 front desk support
On-site restaurant
Air-conditioned public areas and rooms
Daily room cleaning service
Parking directly at the property
Complimentary wi-fi property-wide
The hotel features a massage service and provides currency exchange along with luggage storage at its 24-hour reception desk. Dining options include a buffet-style dinner at Top of Universal, located on the 32nd floor, offering views of the Osaka skyline. The S-PARK Spa, situated on the 31st floor, includes a sauna, jet bath, and hot-spring baths with city views, though admission fees are not included in the stay. Hotel Keihan Universal Tower is located just 300 meters from Universal Studios Japan and offers complimentary Wi-Fi throughout the property. Various room types are available, catering to couples, families, and groups, each equipped with a 37-inch flat-screen TV. The en-suite bathrooms feature a bathtub and come with bath amenities such as a toothbrush set, hairdryer, and slippers. For transportation, the hotel is accessible via a 70-minute express Limousine Bus ride from Kansai Airport, a 45-minute express bus ride from Itami Airport, and a 15-minute train ride from JR Osaka Train Station.
Important information
Entrance to the hot-spring baths and sauna of S-PARK Spa on the 31st floor requires payment of an additional fee. Guests must be 3 years and older to enter S-PARK Spa.
S-PARK Spa hours of operation: 05:00-09:00, 16:00-00:30.
When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.
A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations will be cancelled.At Hotel Keihan Universal Tower, guests with tattoos may be restricted from using public bathing areas or other facilities where tattoos are visible.
An accommodation tax per person per night at Hotel Keihan Universal Tower is not included in the price and must be paid at the property.
Parking at Hotel Keihan Universal Tower is subject to availability due to limited spaces.
Room Types
Room Selected at Check-In (2 Adults) - Non-Smoking Description, photos, price, amenities
See photos of the Room Selected at Check-In (2 Adults) - Non-Smoking
Room standards
- waste bin,
- air conditioning,
- work desk,
- heating,
- seating area,
- carpeted floor,
- feather pillow,
- safe deposit box,
- hypoallergenic room,
- bedside socket,
- pajamas
Sanitary facilities
- toilet,
- bidet,
- conditioner,
- body soap,
- slippers,
- complimentary toiletries,
- shower,
- shampoo,
- bathtub,
- hairdryer,
- toothbrush,
- toilet paper,
- private bathroom,
- bathtub or shower
Property technology & media
- flat-screen tv,
- satellite tv channels,
- telephone,
- television (tv)
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- bed linen,
- towels,
- key card access,
- alarm clock,
- wake-up service,
- wake-up call/alarm clock
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Security systems
The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin/double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit is furnished with 2 beds.
Room Selected at Check-In (1 Adult) - Non-Smoking Description, photos, price, amenities
See photos of the Room Selected at Check-In (1 Adult) - Non-Smoking
Room standards
- safe deposit box,
- air conditioning,
- work desk,
- heating,
- carpeted floor,
- pajamas,
- bedside socket,
- feather pillow,
- waste bin,
- hypoallergenic room,
- seating area
Sanitary facilities
- bathtub,
- shampoo,
- conditioner,
- hairdryer,
- bidet,
- shower,
- complimentary toiletries,
- slippers,
- toothbrush,
- toilet paper,
- private bathroom,
- toilet,
- bathtub or shower,
- body soap
Property technology & media
- telephone,
- satellite tv channels,
- flat-screen tv,
- television (tv)
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- alarm clock,
- towels,
- key card access,
- wake-up service,
- bed linen,
- wake-up call/alarm clock
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit provides 1 bed.
Room Selected at Check-In (3 Adults) - Non-Smoking Description, photos, price, amenities
See photos of the Room Selected at Check-In (3 Adults) - Non-Smoking
Room standards
- carpeted floor,
- feather pillow,
- air conditioning,
- seating area,
- pajamas,
- hypoallergenic room,
- safe deposit box,
- bedside socket,
- waste bin,
- heating,
- work desk
Sanitary facilities
- toothbrush,
- toilet,
- bathtub,
- bathtub or shower,
- complimentary toiletries,
- slippers,
- conditioner,
- body soap,
- shampoo,
- toilet paper,
- hairdryer,
- shower,
- bidet,
- private bathroom
Property technology & media
- telephone,
- satellite tv channels,
- flat-screen tv,
- television (tv)
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- alarm clock,
- wake-up service,
- towels,
- key card access,
- bed linen,
- wake-up call/alarm clock
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit is furnished with 3 beds.
Room Selected at Check-In (4 Adults) - Non-Smoking Description, photos, price, amenities
See photos of the Room Selected at Check-In (4 Adults) - Non-Smoking
Room standards
- safe deposit box,
- bedside socket,
- heating,
- work desk,
- air conditioning,
- hypoallergenic room,
- seating area,
- waste bin,
- feather pillow,
- pajamas,
- carpeted floor
Sanitary facilities
- body soap,
- conditioner,
- complimentary toiletries,
- private bathroom,
- bathtub or shower,
- toilet,
- toilet paper,
- toothbrush,
- slippers,
- hairdryer,
- shampoo,
- bathtub,
- bidet,
- shower
Property technology & media
- flat-screen tv,
- satellite tv channels,
- telephone,
- television (tv)
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- wake-up call/alarm clock,
- towels,
- wake-up service,
- alarm clock,
- key card access,
- bed linen
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit is furnished with 4 beds.
Standard Twin Room - High Floor Description, photos, price, amenities
See photos of the Standard Twin Room - High Floor
Room standards
- bedside socket,
- pajamas,
- carpeted floor,
- feather pillow,
- safe deposit box,
- work desk,
- heating,
- hypoallergenic room,
- air conditioning,
- seating area,
- waste bin
Sanitary facilities
- toilet,
- body soap,
- slippers,
- shower,
- conditioner,
- bathtub or shower,
- toothbrush,
- shampoo,
- bathtub,
- bidet,
- complimentary toiletries,
- hairdryer,
- toilet paper,
- private bathroom
Property technology & media
- flat-screen tv,
- telephone,
- television (tv),
- satellite tv channels
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- alarm clock,
- wake-up call/alarm clock,
- towels,
- wake-up service,
- key card access,
- bed linen
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Security systems
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit provides 2 beds.
Standard Triple Room - High Floor Description, photos, price, amenities
See photos of the Standard Triple Room - High Floor
Room standards
- pajamas,
- safe deposit box,
- seating area,
- heating,
- carpeted floor,
- air conditioning,
- feather pillow,
- hypoallergenic room,
- waste bin,
- work desk,
- bedside socket
Sanitary facilities
- shampoo,
- bathtub,
- complimentary toiletries,
- conditioner,
- toilet,
- bidet,
- hairdryer,
- shower,
- bathtub or shower,
- private bathroom,
- slippers,
- body soap,
- toothbrush,
- toilet paper
Property technology & media
- television (tv),
- telephone,
- flat-screen tv,
- satellite tv channels
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- alarm clock,
- towels,
- bed linen,
- wake-up service,
- key card access,
- wake-up call/alarm clock
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Security systems
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit is furnished with 3 beds.
Superior Triple Room - High Floor Description, photos, price, amenities
See photos of the Superior Triple Room - High Floor
Room standards
- waste bin,
- seating area,
- safe deposit box,
- air conditioning,
- bedside socket,
- pajamas,
- work desk,
- feather pillow,
- carpeted floor,
- hypoallergenic room,
- sofa,
- heating
Sanitary facilities
- bidet,
- bathtub or shower,
- body soap,
- conditioner,
- shampoo,
- slippers,
- toilet paper,
- toilet,
- toothbrush,
- private bathroom,
- hairdryer,
- shower,
- complimentary toiletries,
- bathtub
Property technology & media
- telephone,
- satellite tv channels,
- flat-screen tv,
- television (tv)
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- towels,
- bed linen,
- key card access,
- wake-up service,
- alarm clock,
- wake-up call/alarm clock
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The unit is furnished with 3 beds.
Superior Quadruple Room - High Floor Description, photos, price, amenities
See photos of the Superior Quadruple Room - High Floor
Room standards
- waste bin,
- hypoallergenic room,
- feather pillow,
- seating area,
- work desk,
- carpeted floor,
- pajamas,
- air conditioning,
- safe deposit box,
- heating,
- sofa,
- bedside socket
Sanitary facilities
- shampoo,
- bidet,
- toilet paper,
- private bathroom,
- toilet,
- hairdryer,
- bathtub or shower,
- body soap,
- conditioner,
- toothbrush,
- shower,
- bathtub,
- complimentary toiletries,
- slippers
Property technology & media
- television (tv),
- flat-screen tv,
- satellite tv channels,
- telephone
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- bed linen,
- alarm clock,
- towels,
- wake-up service,
- key card access,
- wake-up call/alarm clock
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Security systems
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit provides 4 beds.
Comfort Quadruple Room Description, photos, price, amenities
See photos of the Comfort Quadruple Room
Room standards
- seating area,
- safe deposit box,
- carpeted floor,
- feather pillow,
- bedside socket,
- heating,
- work desk,
- pajamas,
- hypoallergenic room,
- waste bin,
- air conditioning
Sanitary facilities
- bathtub,
- bathtub or shower,
- slippers,
- conditioner,
- toilet,
- toothbrush,
- hairdryer,
- complimentary toiletries,
- bidet,
- shower,
- private bathroom,
- body soap,
- shampoo,
- toilet paper
Property technology & media
- flat-screen tv,
- satellite tv channels,
- telephone,
- television (tv)
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- alarm clock,
- key card access,
- bed linen,
- towels,
- wake-up call/alarm clock,
- wake-up service
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Security systems
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit is furnished with 4 beds.
Comfort Triple Room Description, photos, price, amenities
See photos of the Comfort Triple Room
Room standards
- safe deposit box,
- seating area,
- heating,
- bedside socket,
- work desk,
- pajamas,
- carpeted floor,
- hypoallergenic room,
- feather pillow,
- air conditioning,
- waste bin
Sanitary facilities
- conditioner,
- toilet paper,
- toothbrush,
- slippers,
- body soap,
- shower,
- toilet,
- complimentary toiletries,
- bidet,
- bathtub,
- bathtub or shower,
- hairdryer,
- private bathroom,
- shampoo
Property technology & media
- flat-screen tv,
- television (tv),
- satellite tv channels,
- telephone
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- wake-up service,
- towels,
- bed linen,
- wake-up call/alarm clock,
- key card access,
- alarm clock
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit provides 3 beds.
Superior Triple Room Description, photos, price, amenities
See photos of the Superior Triple Room
Room standards
- safe deposit box,
- hypoallergenic room,
- heating,
- waste bin,
- feather pillow,
- work desk,
- bedside socket,
- seating area,
- pajamas,
- carpeted floor,
- air conditioning
Sanitary facilities
- conditioner,
- private bathroom,
- toothbrush,
- shower,
- toilet,
- complimentary toiletries,
- shampoo,
- bidet,
- body soap,
- slippers,
- toilet paper,
- bathtub,
- bathtub or shower,
- hairdryer
Property technology & media
- satellite tv channels,
- telephone,
- flat-screen tv,
- television (tv)
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- bed linen,
- towels,
- alarm clock,
- wake-up call/alarm clock,
- key card access,
- wake-up service
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The spacious triple room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The unit provides 3 beds.
Standard Twin Room Description, photos, price, amenities
See photos of the Standard Twin Room
Room standards
- heating,
- seating area,
- carpeted floor,
- air conditioning,
- pajamas,
- safe deposit box,
- feather pillow,
- waste bin,
- bedside socket,
- hypoallergenic room,
- work desk
Sanitary facilities
- shampoo,
- body soap,
- toilet paper,
- conditioner,
- complimentary toiletries,
- toothbrush,
- hairdryer,
- slippers,
- shower,
- bathtub,
- bathtub or shower,
- toilet,
- bidet,
- private bathroom
Property technology & media
- flat-screen tv,
- television (tv),
- telephone,
- satellite tv channels
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- alarm clock,
- wake-up service,
- bed linen,
- towels,
- key card access,
- wake-up call/alarm clock
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Security systems
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit is furnished with 2 beds.
Standard Triple Room Description, photos, price, amenities
See photos of the Standard Triple Room
Room standards
- waste bin,
- air conditioning,
- seating area,
- carpeted floor,
- work desk,
- feather pillow,
- hypoallergenic room,
- pajamas,
- heating,
- safe deposit box,
- bedside socket
Sanitary facilities
- shower,
- bathtub,
- hairdryer,
- slippers,
- complimentary toiletries,
- conditioner,
- toilet paper,
- toilet,
- private bathroom,
- body soap,
- bidet,
- shampoo,
- bathtub or shower,
- toothbrush
Property technology & media
- flat-screen tv,
- television (tv),
- satellite tv channels,
- telephone
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- key card access,
- alarm clock,
- towels,
- wake-up call/alarm clock,
- wake-up service,
- bed linen
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit is furnished with 3 beds.
Superior Quadruple Room Description, photos, price, amenities
See photos of the Superior Quadruple Room
Room standards
- hypoallergenic room,
- feather pillow,
- work desk,
- carpeted floor,
- seating area,
- safe deposit box,
- heating,
- air conditioning,
- bedside socket,
- waste bin,
- pajamas
Sanitary facilities
- hairdryer,
- shampoo,
- shower,
- bidet,
- slippers,
- body soap,
- toilet paper,
- toilet,
- toothbrush,
- complimentary toiletries,
- conditioner,
- bathtub,
- bathtub or shower,
- private bathroom
Property technology & media
- flat-screen tv,
- television (tv),
- satellite tv channels,
- telephone
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- wake-up call/alarm clock,
- alarm clock,
- towels,
- bed linen,
- wake-up service,
- key card access
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit provides 4 beds.
Superior Room with Bunk Beds (5 adults) Description, photos, price, amenities
See photos of the Superior Room with Bunk Beds (5 adults)
Room standards
- carpeted floor,
- feather pillow,
- seating area,
- pajamas,
- air conditioning,
- hypoallergenic room,
- safe deposit box,
- work desk,
- waste bin,
- bedside socket,
- heating
Sanitary facilities
- shower,
- private bathroom,
- bidet,
- toilet paper,
- shampoo,
- bathtub,
- body soap,
- conditioner,
- complimentary toiletries,
- hairdryer,
- toothbrush,
- bathtub or shower,
- slippers,
- toilet
Property technology & media
- telephone,
- television (tv),
- flat-screen tv,
- satellite tv channels
Dining & bars
- refrigerator,
- electric kettle
Paid extra services
- bed linen,
- towels,
- wake-up service,
- alarm clock,
- key card access,
- wake-up call/alarm clock
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room)
Property safety & security
Security systems
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit provides 3 beds.
Superior Room with Bunk Beds (6 adults) Description, photos, price, amenities
See photos of the Superior Room with Bunk Beds (6 adults)
Room standards
- bedside socket,
- seating area,
- carpeted floor,
- pajamas,
- air conditioning,
- safe deposit box,
- feather pillow,
- waste bin,
- hypoallergenic room,
- work desk,
- heating
Sanitary facilities
- conditioner,
- toilet,
- toilet paper,
- toothbrush,
- body soap,
- slippers,
- hairdryer,
- bathtub or shower,
- private bathroom,
- shower,
- shampoo,
- bathtub,
- bidet,
- complimentary toiletries
Property technology & media
- satellite tv channels,
- flat-screen tv,
- television (tv),
- telephone
Dining & bars
- electric kettle,
- refrigerator
Paid extra services
- alarm clock,
- bed linen,
- wake-up service,
- wake-up call/alarm clock,
- key card access,
- towels
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Security systems
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a safe deposit box, as well as an electric kettle. The unit provides 4 beds.
Choose your ideal room at Hotel Keihan Universal Tower
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Room Selected at Check-In (2 Adults) - Non-Smoking
- Comfort Quadruple Room
- Comfort Triple Room
- Superior Triple Room
- Standard Twin Room
- Standard Triple Room
- Superior Quadruple Room
- Room Selected at Check-In (1 Adult) - Non-Smoking
- Room Selected at Check-In (3 Adults) - Non-Smoking
- Room Selected at Check-In (4 Adults) - Non-Smoking
- Standard Twin Room - High Floor
- Standard Triple Room - High Floor
- Superior Triple Room - High Floor
- Superior Quadruple Room - High Floor
- Superior Room with Bunk Beds (5 adults)
- Superior Room with Bunk Beds (6 adults)
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, special dietary menus (on request), beverage vending machine, snack vending machine, children's meals, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
sauna access, massage therapies, natural hot spring bath
Transport & getting around
local public transport passes, disabled-access parking
Reception & guest support
24/7 front desk, currency exchange service, baggage hold, secure lockers
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities
Other property amenities
smoke-free rooms, elevator access, in-room heating, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided, including options for private and accessible parking.
Check-in, check-out, and payment policies