Score from 536 reviews
Hotel Palapa Palace, Tuxtla Gutiérrez
Reviews, photos, room rates, address, contact- Boulevard Belisario Dominguez, 4389. Fraccionamiento La Gloria, 29050 Tuxtla Gutiérrez,
Mexico - 
View on map
Highlights
24/7 front desk support
Guest parking available
On-site restaurant
Pets are welcome
Air-conditioned public areas and rooms
Sun-filled terrace
24/7 front desk supportGuest parking availableOn-site restaurantPets are welcomeAir-conditioned public areas and roomsSun-filled terraceThe on-site restaurant, Calipso, specializes in authentic Mexican dishes, particularly those from the Chiapas region. Guests can enjoy a continental breakfast each morning, which includes juice, coffee, cereal, milk, toasted bread, butter, and marmalade. Room service is also provided.
Accommodations at Palapa Palace feature functional design, with each room equipped with two double beds, cable television, and a mini-fridge. Private bathrooms with showers and toiletries are available in all rooms.
Just a 10-minute drive from the heart of Tuxtla Gutierrez, Palapa Palace offers an outdoor swimming pool and air-conditioned rooms with complimentary WiFi. Guests can take advantage of free private parking on the premises.
A deposit via bank transfer is required to secure your reservation at Hotel Palapa Palace. Hotel Palapa Palace will contact you with instructions after booking.At Hotel Palapa Palace, payment by bank transfer prior to arrival is mandatory. After booking at Hotel Palapa Palace, the property will contact you with further instructions.
Family Room Description, photos, price, amenities
- bedside socket,
- tile/marble flooring,
- safe deposit box,
- air conditioning,
- work desk,
- wardrobe/closet,
- ironing facilities (iron and ironing board)
- toilet paper,
- shampoo,
- shower,
- private bathroom,
- complimentary toiletries,
- toilet,
- shower cap
- telephone,
- television (tv),
- cable tv channels,
- flat-screen tv
- refrigerator,
- bottled water
- key card access,
- towels,
- wake-up service,
- bed linen
- balcony,
- garden view,
- pool view,
- view
- window
- raised toilet,
- upper floors accessible by lift (to room),
- upper floors accessible by stairs only (to room),
- lift access (to room),
- ground floor unit,
- adapted bathtub
- smoke detector
This functional air-conditioned room has 2 double beds and includes free Wi-Fi, cable TV and a mini-fridge. All rooms have a private bathroom with a shower and toiletries.
Room size:
Family Room - 24 m2
Bedroom 1 – Double bed
Max persons: 4 
Double or Twin Room Description, photos, price, amenities
- bedside socket,
- safe deposit box,
- ironing facilities (iron and ironing board),
- air conditioning,
- work desk,
- wardrobe/closet,
- tile/marble flooring
- private bathroom,
- shower,
- toilet,
- toilet paper,
- shampoo,
- complimentary toiletries,
- shower cap
- cable tv channels,
- telephone,
- television (tv),
- flat-screen tv
- refrigerator,
- bottled water
- key card access,
- wake-up service,
- towels,
- bed linen
- view,
- pool view,
- city view
- window
- raised toilet,
- upper floors accessible by stairs only (to room),
- upper floors accessible by lift (to room),
- adapted bathtub,
- lift access (to room)
- smoke detector
Featuring free toiletries, this twin/double room includes a private bathroom with a shower. The air-conditioned twin/double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a tiled floor as well as pool views. The unit is furnished with 2 beds.
Room size:
Double or Twin Room - 24 m2
Bedroom 1 – Double bed
Max persons: 4
Choose your ideal room at Hotel Palapa Palace
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Family Room
- Double or Twin Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room, snack vending machine, on-site coffee shop
Pools, spa & wellness
sunbeds and beach chairs, shade umbrellas
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies)
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck
Cleanliness & housekeeping
in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, individually controlled air conditioning, allocated smoking zone, comfortable pet bed, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 13:00 Until 18:00 hours
Check-outUntil 13:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
Check guest reviews about Hotel Palapa Palace
All reviews in one place!
Be the first to share your opinion!
Stayed at Hotel Palapa Palace? Your experience is very valuable to us and other guests. Leave your review! Thank you.
