Score from 289 reviews
- KM 27 Carretera Catazaja-Palenque, 29960 Palenque,
Mexico - 
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Highlights
Comfortable family rooms
On-site restaurant
Complimentary wi-fi property-wide
Air-conditioned public areas and rooms
24/7 front desk support
Stylish bar and lounge
Comfortable family roomsOn-site restaurantComplimentary wi-fi property-wideAir-conditioned public areas and rooms24/7 front desk supportStylish bar and loungeThis colorful 4-star hotel features modern rooms equipped with private bathrooms and air conditioning. You'll love the large windows offering plenty of natural light, and if you're looking for a touch of luxury, some rooms come with a spa bath for ultimate relaxation.
At La Palapa Restaurant, treat your taste buds to traditional Mexican dishes alongside international cuisine. The lively Las Congas bar is the perfect place to unwind with fresh cocktails while enjoying complimentary WiFi. Plus, room service makes dining in as easy as can be!
Hotel Plaza Palenque Inn is also conveniently located just 20 km away from the stunning Falls of Misol-Ha, a must-see natural wonder. With free on-site parking, it’s easily accessible: Villahermosa is just a 90-minute drive away. Travel to and from Palenque is a breeze with the airport only 10 minutes away and the ADO Bus Terminal just 5 minutes from the hotel.
Upon check-in, a photo identification and credit card is required. All special requests at Hotel Plaza Palenque are subject to availability upon check-in. Special requests at Hotel Plaza Palenque cannot be guaranteed and may incur additional charges.At Hotel Plaza Palenque, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Plaza Palenque, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Hotel Plaza Palenque, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Plaza Palenque, payment by bank transfer prior to arrival is mandatory. After booking at Hotel Plaza Palenque, the property will contact you with further instructions.
Standard Twin Room Description, photos, price, amenities
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- work desk,
- cleaning supplies (e.g., for kitchenette),
- non-feather pillow (synthetic),
- seating area,
- dressing room,
- wardrobe/closet,
- air conditioning,
- pool towels (in room),
- safe deposit box,
- bedside socket
- shampoo,
- hairdryer,
- private bathroom,
- toilet paper,
- toilet,
- complimentary toiletries
- laptop-sized safe,
- television (tv),
- flat-screen tv,
- cable tv channels,
- telephone
- bottled water
- towels,
- bed linen,
- wake-up service,
- wake-up call/alarm clock,
- key access
- quiet street view,
- pool view,
- view,
- balcony
- raised toilet
- individually controlled air conditioning for room
This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit is furnished with 2 beds.
Room size:
Standard Twin Room - 19 m2
Bedroom 1 – Double bed
Max persons: 4 
Queen Room Description, photos, price, amenities
- dressing room,
- wardrobe/closet,
- work desk,
- pool towels (in room),
- cleaning supplies (e.g., for kitchenette),
- bedside socket,
- safe deposit box,
- seating area,
- air conditioning,
- extra-long beds (over 2 metres),
- non-feather pillow (synthetic)
- shower,
- complimentary toiletries,
- toilet paper,
- shampoo,
- toilet,
- private bathroom,
- hairdryer
- flat-screen tv,
- laptop-sized safe,
- cable tv channels,
- television (tv),
- telephone
- bottled water
- towels,
- wake-up service,
- bed linen,
- wake-up call/alarm clock,
- key access
- quiet street view,
- balcony,
- view,
- pool view
- raised toilet
- individually controlled air conditioning for room
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit provides 1 bed.
Room size:
Queen Room - 16 m2
Bedroom 1 – Single bed
Max persons: 2
Choose your ideal room at Hotel Plaza Palenque
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Standard Twin Room
- Queen Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, children's meals, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
spa & wellness sanctuary, massage therapies, outdoor swimming pool, year-round outdoor pool, children's shallow end, sunbeds and beach chairs, shade umbrellas, spa relaxation lounge, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, invigorating head massage, soothing hand massage, comprehensive full body massage, main swimming pool, general swimming pool access
Transport & getting around
shuttle service (surcharge applies), disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, designated picnic spot
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 18:00 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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