Score from 4020 reviews
- Basztowa 25, 31-156 Kraków,
Poland - 
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Highlights
24/7 front desk support
On-site restaurant
Parking directly at the property
Pets are welcome
Daily room cleaning service
Complimentary wi-fi property-wide
24/7 front desk supportOn-site restaurantParking directly at the propertyPets are welcomeDaily room cleaning serviceComplimentary wi-fi property-wideEach room at Hotel Polonia boasts classic furnishings complemented by traditional décor, offering you a cozy and inviting atmosphere. You’ll find spacious bathrooms equipped with showers in every room, and some even come with air conditioning for those warm summer days. Plus, guests are treated to a complimentary bottle of water upon arrival — a nice touch after your travels!
Start your day with a delicious traditional breakfast buffet served daily. When it’s time for lunch or dinner, the Polonia Restaurant features a delightful selection of Polish dishes and homemade specialties, perfect for savoring the local flavor.
The friendly front desk staff is available 24/7 to assist you, whether it’s arranging trips to the famous Wieliczka Salt Mine or ensuring your luggage is safely stored. Need transport? Shuttle services can be easily arranged.
One of the perks of Hotel Polonia is its picturesque view of the Słowacki Theatre and the Kraków Barbican. If you’re up for a little adventure, Wawel Royal Castle is just a lovely 20-minute walk away, and the Galeria Krakowska Shopping Mall is conveniently just around the corner.
For those driving in, private parking is available for a surcharge, making it easy to explore the area no matter your mode of transport.
If guests require the hotel to send booking confirmation to an embassy (for visa procedures), the hotel will charge the guests' credit card with the full, non-refundable amount of reservation costs.
The invoice can be issued no later than the 15th day of the next month from the date of payment. At a later date, invoicing will not be possible.
Please note that the payment for the entire stay will be charged upon check-in.If you need an invoice for a prepaid rate at Hotel Polonia, please enter your request and company details in the 'Ask a question' box.
At Hotel Polonia, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Polonia, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Hotel Polonia, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Polonia, guests under 18 may only check in if accompanied by a parent or legal guardian.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Deluxe Double Room Description, photos, price, amenities
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- hardwood/parquet flooring,
- air conditioning,
- safe deposit box,
- ironing facilities (iron and ironing board),
- clothes rack,
- iron,
- work desk,
- baby cot/crib,
- waste bin,
- heating
- complimentary toiletries,
- toilet,
- bidet,
- private bathroom,
- hairdryer,
- toilet paper,
- body soap,
- shower
- television (tv),
- flat-screen tv,
- satellite tv channels,
- telephone
- coffee machine,
- electric kettle,
- tea and coffee making facilities,
- refrigerator,
- bottled water
- towels,
- bed linen,
- wake-up service
- view
- lift access (to room)
Extra spacious, with 19th-century style interiors and air conditioning. Guests receive a complimentary bottle of water and a soft drink.
Room size:
Deluxe Double Room - 50 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Premium Twin Room Description, photos, price, amenities
- sofa,
- heating,
- hardwood/parquet flooring,
- waste bin,
- work desk,
- clothes rack,
- air conditioning,
- safe deposit box,
- baby cot/crib,
- sofa bed
- toilet paper,
- toilet,
- body soap,
- private bathroom,
- hairdryer,
- complimentary toiletries,
- shower
- telephone,
- flat-screen tv,
- satellite tv channels,
- television (tv)
- refrigerator,
- tea and coffee making facilities,
- electric kettle,
- bottled water
- bed linen,
- wake-up service,
- towels
- lift access (to room)
Classically decorated, spacious room with the view of the Old Town or a garden.
Room size:
Premium Twin Room - 25 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 3
Twin Room Description, photos, price, amenities
- clothes rack,
- air conditioning,
- heating,
- work desk,
- hardwood/parquet flooring,
- safe deposit box,
- waste bin
- body soap,
- toilet,
- hairdryer,
- complimentary toiletries,
- shower,
- private bathroom,
- toilet paper
- television (tv),
- flat-screen tv,
- satellite tv channels,
- telephone
- electric kettle,
- bottled water,
- tea and coffee making facilities
- towels,
- bed linen,
- wake-up service
- lift access (to room)
This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit provides 2 beds.
Room size:
Twin Room - 14 m2
Bedroom 1 – Single bed
Max persons: 2
Twin Room Description, photos, price, amenities
- air conditioning,
- work desk,
- waste bin,
- baby cot/crib,
- sofa bed,
- safe deposit box,
- heating,
- clothes rack,
- hardwood/parquet flooring
- body soap,
- complimentary toiletries,
- private bathroom,
- hairdryer,
- shower,
- toilet,
- toilet paper
- television (tv),
- telephone,
- flat-screen tv,
- satellite tv channels
- refrigerator,
- electric kettle,
- bottled water,
- tea and coffee making facilities
- wake-up service,
- towels,
- bed linen
- lift access (to room)
This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit provides 3 beds.
Room size:
Twin Room - 17 m2
Bedroom 1 – Single bed
Max persons: 3
Apartment Description, photos, price, amenities
- clothes rack,
- sofa bed,
- waste bin,
- ironing facilities (iron and ironing board),
- heating,
- safe deposit box,
- baby cot/crib,
- sofa,
- air conditioning,
- hardwood/parquet flooring,
- seating area,
- work desk,
- iron
- shower,
- complimentary toiletries,
- body soap,
- bathtub,
- private bathroom,
- hairdryer,
- bathtub or shower,
- toilet,
- toilet paper,
- additional toilet,
- bidet
- flat-screen tv,
- telephone,
- television (tv),
- satellite tv channels
- coffee machine,
- bottled water,
- electric kettle,
- refrigerator,
- tea and coffee making facilities
- bed linen,
- towels,
- wake-up service
- view
- lift access (to room)
This spacious apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartment features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a safe deposit box. The unit provides 2 beds.
Room size:
Apartment - 70 m2
Bedroom 1 – Double bed
Max persons: 3
Double Room Description, photos, price, amenities
- waste bin,
- clothes rack,
- air conditioning,
- heating,
- safe deposit box,
- hardwood/parquet flooring,
- work desk
- complimentary toiletries,
- toilet paper,
- toilet,
- body soap,
- private bathroom,
- hairdryer,
- shower
- telephone,
- television (tv),
- flat-screen tv,
- satellite tv channels
- tea and coffee making facilities,
- bottled water,
- electric kettle
- wake-up service,
- bed linen,
- towels
- lift access (to room)
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit provides 1 bed.
Room size:
Double Room - 14 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Choose your ideal room at Hotel Polonia
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Double Room
- Premium Twin Room
- Twin Room
- Double Room
- Twin Room
- Apartment
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area
On-site activities & leisure
pop-up art exhibitions
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, special dietary menus (on request)
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold
Cleanliness & housekeeping
regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning
Property safety & security
in-room safety deposit box, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
The property offers on-site parking with an option for private parking.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 11:00 hours
Children and extra bedsChildren from 0 years old pay 150.00 PLN per night using extra bed. Children from 0 to 2 years old pay 60.00 PLN per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Deluxe Double Room
- Premium Twin Room
- Twin Room
- Apartment
- Double Room
