Hotel Puerto Palace, Puerto de la Cruz

wi-fi throughout the property

access to tennis court, fishing opportunities, table tennis facilities, hiking trails accessible, cycling routes, scuba diving, miniature golf, tennis gear, badminton gear, guided walking tours, bar happy hour, live music and performances, live sports broadcasts, aerobics sessions

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

on-site restaurant, hotel bar, café/snack bar, special dietary menus (on request), beverage vending machine, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop

sauna access, gym/fitness studio, tanning salon/solarium, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, outdoor bathing area, communal bathhouse, pool inflatables and toys, scenic view pool, temperature-controlled/heated pool, poolside bar service, children's shallow end, sunbeds and beach chairs, shade umbrellas, salon & beauty treatments, expert make-up application, manicure services, pedicure services, fitness activities, group fitness workouts, certified personal trainer, changing rooms for fitness/spa, dedicated kids' pool, main swimming pool, general swimming pool access

on-site car rental, general shuttle transport

24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available

access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating

professional babysitting/childcare, outdoor children's play area, scheduled evening entertainment, selection of board games/puzzles, children's outdoor recreation equipment

guest laundry service, professional dry cleaning, regular daily housekeeping

conference and banquet facilities, fax and photocopying services

convenience store/minimarket on premises

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, individually controlled air conditioning, allocated smoking zone, secure key card entry

in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals

secure cashless payment methods accepted, protective screens/barriers between staff and guests where needed

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

all dining ware (plates, cutlery, glasses) fully sanitised

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Details about parking facilities are not available.

From 16:00 Until 17:00 hours

Until 12:00 hours

Children from 0 to 1 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets are not permitted.