Score from 851 reviews
- 253 Calle 41 X 54 y 52 Colonia Bacalar, 97780 Valladolid,
Mexico - 
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Gallery Hotel Waye: See us up close!
Highlights
Parking directly at the property- Seasonal outdoor pool
Comfortable family rooms- Stylish bar and lounge
Complimentary wi-fi property-wide
Non-smoking rooms available
Parking directly at the propertySeasonal outdoor poolComfortable family roomsStylish bar and loungeComplimentary wi-fi property-wideNon-smoking rooms availableThis charming 4-star hotel features air-conditioned rooms equipped with complimentary WiFi and private bathrooms – truly a home away from home. You've got room service to spoil you, a friendly 24-hour front desk ready to help, and currency exchange for your convenience.
Inside the rooms, you'll find spacious wardrobes and comfy desks for when you need to catch up on some work (or just scroll through your social media!). Some rooms even have their own balcony, which is just fantastic for relaxing outdoors.
Getting here is no hassle either, as Tulum International Airport is just 145 km away. Come enjoy a stay filled with comfort, convenience, and a bit of magic!
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Rooms at Hotel Waye
Double Room
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- pool towels (in room),
- waste bin,
- safe deposit box,
- mosquito net,
- air conditioning,
- fan,
- work desk,
- wardrobe/closet,
- non-feather pillow (synthetic),
- bedside socket,
- private rooftop pool (with room/suite),
- private entrance
- private bathroom,
- complimentary toiletries,
- shampoo,
- toilet,
- body soap,
- hairdryer,
- toilet paper,
- shower
- flat-screen tv,
- telephone
- refrigerator,
- bottled water
- towels,
- bed linen,
- key access,
- wake-up service
- view,
- garden view
- smoke detector
This double room features a rooftop pool. The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a safe deposit box, a flat-screen TV and garden views. The unit provides 1 bed.
Room size:
Double Room - 24 m2
Bedroom 1 – Double bed
Max persons: 2 
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Amenities at Hotel Waye
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
guided bike tours, local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, children's meals, fresh fruit selection
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, communal bathhouse, children's shallow end, sunbeds and beach chairs, shade umbrellas, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, shuttle service (surcharge applies), general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating, designated picnic spot
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsLocation and nearby attractions
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