Score from 2690 reviews
- Gran Via, 31, 28013 Madrid,
Spain - 
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Highlights
Sun-filled terrace
Comfortable family rooms
Entirely smoke-free property
On-site restaurant
Stylish bar and lounge
Daily room cleaning service
Sun-filled terraceComfortable family roomsEntirely smoke-free propertyOn-site restaurantStylish bar and loungeDaily room cleaning serviceEach room is stylishly decorated, showcasing custom-designed furniture and offering stunning city views. You'll find comfy functional work areas, a 55-inch TV for your entertainment, air conditioning, and heating for those cozy nights in. The private bathrooms come equipped with complimentary toiletries, and you have your choice between a bath or a refreshing shower, complete with a hairdryer.
Start your day with a delightful buffet breakfast served daily. During the summer months, feel free to unwind at our music studio, Ondas, where you can enjoy a vermouth or gourmet coffee paired with light snacks while grooving to some foot-tapping tunes.
For a special dining experience, head to Hielo y Carbón on the first floor, an exclusive grill restaurant serving a wide variety of local meats, complemented by an extensive wine list and a selection of cocktails at the Gintonería.
After a long day, you can relax at Ondas, our bar inspired by a music studio, for a vermouth, gourmet coffee, or some delicious cake to the rhythm of good music. And if you prefer to enjoy your meal in the comfort of your room, we offer a handy 24-hour room service.
The hotel features a 24-hour front desk and concierge service, along with a collection of books and magazines about Madrid available in the lobby. For a little sightseeing, take a leisurely 7-minute walk to Puerta del Sol, or venture to El Retiro Park, just 1.4 km away. Madrid-Barajas Airport is a convenient 45-minute metro ride from the hotel, making your travel plans that much easier.
Please note that the property reserves the right to pre-authorise credit cards prior to arrival.
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.At Hyatt Centric Gran Via Madrid, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hyatt Centric Gran Via Madrid, all special requests are subject to availability and may incur additional charges.
Double Room with Two Double Beds Description, photos, price, amenities
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- air conditioning,
- baby cot/crib,
- travel adapter,
- safe deposit box,
- wardrobe/closet,
- hypoallergenic room,
- ironing facilities (iron and ironing board),
- work desk
- bathtub or shower,
- shower,
- complimentary toiletries,
- hairdryer,
- toilet,
- toilet paper,
- private bathroom
- television (tv),
- video player,
- cable tv channels,
- laptop-sized safe,
- telephone
- minibar,
- refrigerator,
- tea and coffee making facilities
- bed privacy curtain (in shared rooms)
Featuring side street views, this room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The bathroom comes with free toiletries, a rain shower, and a hairdryer.
Room size:
Double Room with Two Double Beds - 35 m2
Bedroom 1 – Double bed
Max persons: 3 
Junior Suite with Gran Via View Description, photos, price, amenities
- air conditioning,
- safe deposit box,
- ironing facilities (iron and ironing board),
- hypoallergenic room,
- work desk,
- travel adapter,
- wardrobe/closet,
- baby cot/crib
- toilet paper,
- private bathroom,
- bathtub or shower,
- complimentary toiletries,
- shower,
- toilet,
- hairdryer
- television (tv),
- laptop-sized safe,
- cable tv channels,
- flat-screen tv,
- telephone,
- video player
- refrigerator,
- minibar,
- tea and coffee making facilities
- view,
- city view
- bed privacy curtain (in shared rooms)
Featuring a spacious living area, this suite includes a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The marble bathroom comes with double sink, free toiletries, a rain shower, and a hairdryer.
Room size:
Junior Suite with Gran Via View - 43 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Terrace Suite Description, photos, price, amenities
- baby cot/crib,
- air conditioning,
- safe deposit box,
- travel adapter,
- hypoallergenic room,
- work desk,
- wardrobe/closet,
- ironing facilities (iron and ironing board)
- private bathroom,
- toilet,
- hairdryer,
- shower,
- bathtub or shower,
- toilet paper,
- complimentary toiletries
- telephone,
- television (tv),
- cable tv channels,
- video player,
- laptop-sized safe
- refrigerator,
- tea and coffee making facilities,
- minibar
- view,
- terrace
- bed privacy curtain (in shared rooms)
Featuring a 20 square metres terrace with views of Madrid, this spacious room includes a separate seating area with work space, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The marble bathroom comes with free toiletries, a rain shower, a bath, and a hairdryer.
Room size:
Terrace Suite - 50 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
King Room with Terrace and Gran Via View Description, photos, price, amenities
- baby cot/crib,
- wardrobe/closet,
- safe deposit box,
- air conditioning,
- hypoallergenic room,
- travel adapter,
- ironing facilities (iron and ironing board),
- work desk
- shower,
- hairdryer,
- complimentary toiletries,
- toilet,
- bathtub or shower,
- toilet paper,
- private bathroom
- laptop-sized safe,
- telephone,
- video player,
- television (tv),
- cable tv channels
- refrigerator,
- minibar,
- tea and coffee making facilities
- view,
- terrace
- bed privacy curtain (in shared rooms)
Featuring a private terrace with city views, this room includes a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, and a hairdryer.
Room size:
King Room with Terrace and Gran Via View - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
King Room with View Description, photos, price, amenities
- work desk,
- heating,
- safe deposit box,
- wardrobe/closet,
- bedside socket,
- ironing facilities (iron and ironing board),
- air conditioning,
- baby cot/crib,
- hypoallergenic room,
- travel adapter
- private bathroom,
- bathtub or shower,
- complimentary toiletries,
- hairdryer,
- shower,
- toilet,
- toilet paper
- flat-screen tv,
- telephone,
- television (tv),
- laptop-sized safe,
- cable tv channels,
- video player
- minibar,
- refrigerator,
- tea and coffee making facilities
- bed linen
- view
- bed privacy curtain (in shared rooms)
Featuring views of Gran Vía Street, this room includes a work space with desk, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, and a hairdryer.
Room size:
King Room with View - 30 m2
Max persons: 2
Executive Suite Description, photos, price, amenities
- baby cot/crib,
- work desk,
- air conditioning,
- wardrobe/closet,
- hypoallergenic room,
- safe deposit box,
- travel adapter,
- ironing facilities (iron and ironing board)
- complimentary toiletries,
- toilet paper,
- shower,
- bathtub or shower,
- private bathroom,
- toilet,
- hairdryer
- video player,
- cable tv channels,
- laptop-sized safe,
- telephone,
- television (tv)
- tea and coffee making facilities,
- minibar,
- refrigerator
- view
- bed privacy curtain (in shared rooms)
Featuring views of Madrid, this spacious room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a coffee maker and tea facilities, individually controlled heat and air conditioning, and a minibar with local beverages. The private bathroom comes with free toiletries, a rain shower, a bath, and a hairdryer.
Room size:
Executive Suite - 57 m2
Bedroom 1 – Double bed, Extra-large double bed (Super-king size)
Max persons: 4
Twin Room Description, photos, price, amenities
- air conditioning,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- work desk,
- travel adapter,
- hypoallergenic room,
- bedside socket,
- wardrobe/closet,
- heating,
- safe deposit box
- private bathroom,
- complimentary toiletries,
- bathtub or shower,
- toilet,
- toilet paper,
- shower,
- hairdryer
- laptop-sized safe,
- cable tv channels,
- television (tv),
- flat-screen tv,
- video player,
- telephone
- refrigerator,
- minibar,
- tea and coffee making facilities
- bed linen,
- towels
- bed privacy curtain (in shared rooms)
Featuring side street views, this spacious room includes a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The bathroom comes with free toiletries, a rain shower, and a hairdryer.
Room size:
Twin Room - 30 m2
Bedroom 1 – Single bed
Max persons: 2
King Room Description, photos, price, amenities
- air conditioning,
- ironing facilities (iron and ironing board),
- work desk,
- baby cot/crib,
- wardrobe/closet,
- travel adapter,
- hypoallergenic room,
- safe deposit box
- complimentary toiletries,
- private bathroom,
- toilet,
- shower,
- bathtub or shower,
- hairdryer,
- toilet paper
- cable tv channels,
- telephone,
- video player,
- laptop-sized safe,
- television (tv)
- minibar,
- refrigerator,
- tea and coffee making facilities
- bed privacy curtain (in shared rooms)
Featuring side street views, this room includes modern décor, a 55-inch flat-screen TV with access to Chromecast, a minibar with local beverages, a coffee maker and tea facilities, and individually controlled heat and air conditioning. The bathroom comes with free toiletries, a rain shower, and a hairdryer.
Room size:
King Room - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
King Room with Balcony Description, photos, price, amenities
- baby cot/crib,
- bedside socket,
- hypoallergenic room,
- wardrobe/closet,
- heating,
- safe deposit box,
- air conditioning,
- travel adapter,
- work desk,
- ironing facilities (iron and ironing board)
- bathtub or shower,
- complimentary toiletries,
- private bathroom,
- shower,
- toilet,
- hairdryer
- television (tv),
- flat-screen tv,
- video player,
- telephone,
- laptop-sized safe,
- cable tv channels
- refrigerator,
- minibar,
- tea and coffee making facilities
- quiet street view
- bed privacy curtain (in shared rooms)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit provides 1 bed.
Room size:
King Room with Balcony - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Family Suite Description, photos, price, amenities
- travel adapter,
- work desk,
- wardrobe/closet,
- baby cot/crib,
- bedside socket,
- safe deposit box,
- ironing facilities (iron and ironing board),
- air conditioning,
- hypoallergenic room,
- heating
- bathtub or shower,
- hairdryer,
- shower,
- toilet,
- complimentary toiletries,
- private bathroom
- laptop-sized safe,
- telephone,
- cable tv channels,
- video player,
- television (tv),
- flat-screen tv
- minibar,
- tea and coffee making facilities,
- refrigerator
- towels,
- bed linen
- quiet street view
- bed privacy curtain (in shared rooms)
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view.
Room size:
Family Suite - 65 m2
Bedroom 1 – Double bed, Extra-large double bed (Super-king size)
Max persons: 5
Junior Suite Description, photos, price, amenities
- travel adapter,
- bedside socket,
- ironing facilities (iron and ironing board),
- heating,
- hypoallergenic room,
- baby cot/crib,
- safe deposit box,
- work desk,
- wardrobe/closet,
- air conditioning
- hairdryer,
- private bathroom,
- shower,
- bathtub or shower,
- toilet,
- complimentary toiletries
- video player,
- television (tv),
- telephone,
- flat-screen tv,
- laptop-sized safe,
- cable tv channels
- refrigerator,
- tea and coffee making facilities,
- minibar
- bed linen,
- towels
- bed privacy curtain (in shared rooms)
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe.
Room size:
Junior Suite - 35 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Hyatt Centric Gran Via Madrid
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room with Two Double Beds
- King Room with Terrace and Gran Via View
- King Room with View
- Executive Suite
- Twin Room
- Junior Suite with Gran Via View
- King Room
- Terrace Suite
- King Room with Balcony
- Family Suite
- Junior Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
pets are welcome, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
gym/fitness studio, fitness activities
Transport & getting around
shuttle service (surcharge applies), general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, guest lounge / tv room
Family & entertainment
professional babysitting/childcare, child safety gates provided, pushchairs/strollers for hire
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, comfortable pet bed, convenient pet bowls, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 08:00 Until 12:00 hours
Children and extra bedsChildren from 0 to 12 years old pay 50.00 EUR per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 300.00 EUR. Deposit payment method: card.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsMap
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