Score from 132 reviews
- Carretera Chetumal - Puerto Juarez km 309, 77710 Puerto Morelos,
Mexico - 
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Highlights
Parking on site
Family rooms
Non-smoking rooms
Fitness centre
Daily housekeeping
Air conditioning
Parking on siteFamily roomsNon-smoking roomsFitness centreDaily housekeepingAir conditioningSet in Playa del Carmen, Iberostar Waves Paraíso Beach features a private beach area. Featuring a tennis court, the 5-star resort has air-conditioned rooms with a private bathroom. The resort offers a Mexican restaurant as well as free WiFi.
The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V.
For more information about the charge for this reservation, please contact the hotel.
The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation.
The same credit card and government-issued ID must be presented upon check-in.
Payments are not accepted at the hotel.
Reservations that have not been paid for will be canceled before arrival.
If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico.
An environmental fee of 32.57 MXN per night per room must be paid upon check-in.
The type of bed selected is subject to availability at the hotel.
The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.
Guests are required to show a valid ID and credit card upon check-in at the hotel.
All special requests are subject to availability and may incur additional costs.
It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel.
Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.
Children policy:
From 0 - 2.99 years: Baby
From 3 - 12.99 years: Child paying child rate
From 13 years old: Adult Rate
Child Rates are available in the hotel reservations department.At Iberostar Waves Paraíso Beach, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Iberostar Waves Paraíso Beach, all special requests are subject to availability and may incur additional charges.
Choose your ideal room at Iberostar Waves Paraíso Beach
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Last Room Available
- Premium Promo Room
- Premium Tropical View
- Premium Tropical View Single Use
- Premium Promo Room Single Use
- Premium Room
- Premium Room Single Use
- Premium Near Pool
- Premium Near Pool Single Use
- Junior Suite Near Pool
- Junior Suite Near Pool Single Use
- Junior Suite Beach Access
- Junior Suite Beach Access Single Use
- Last Room Available Single Use
- Premium Pure Wellness
- Premium Pure Wellness Single Use
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General
Non-smoking rooms, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas
Activities
Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Billiards, Table tennis, Hot tub/Jacuzzi, Diving, Private beach area, Entertainment staff, Nightclub/DJ, Kids' club, Beachfront, Beauty Services, Facial treatments, Body treatments, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Full body massage, Fitness, Fitness/spa locker rooms, Beach
Services
Meeting/banquet facilities, 24-hour front desk, Business centre, Babysitting/child services, Barber/beauty shop, Currency exchange, ATM/cash machine on site, Concierge service, Lockers, Daily housekeeping
Food & Drink
Restaurant, Bar, Breakfast in the room, Kid-friendly buffet
Outdoors
Garden, Outdoor pool, Outdoor furniture
Pool and wellness
Sun loungers or beach chairs, Kids' pool, Swimming pool, Swimming Pool
Safety & security
Key card access, Smoke alarms
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
Free parking! The property offers free on-site parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 15:00:00 hours
Check-outUntil 12:00:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
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