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9.2 /10

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Kempinski Hotel Grand Arena Bansko, Bansko

★★★★★ Reviews, photos, room rates, address, contact
  • Pirin Street 96, 2770 Bansko, Bulgaria - View on map
9.2 /10
Superb
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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Description

Nestled in the heart of Bansko, Kempinski Hotel Grand Arena is the only ski-in and ski-out hotel, conveniently positioned just steps away from the Gondola lift. This five-star gem boasts 157 Alpine-style rooms, including 25 luxurious suites and an exclusive Presidential Suite. Recently renovated, it features the Kempinski The Spa, four well-equipped conference rooms, and dining venues that offer breathtaking views of the majestic Pirin Mountains, providing guests with a true Kempinski gourmet experience.

At the Gallery restaurant, winter brings themed buffets, while summer invites you to enjoy BBQs on the sunlit terrace. Guests can indulge in Mediterranean delights at Come Prima Restaurant, where a romantic atmosphere complements the culinary experience. Watch the magic unfold in the open kitchen as Chef Nikola Todorov and his international team showcase their skills live. During winter, The Sushi Bar and Teppanyaki Grill are perfect for an exquisite dining experience, complete with stunning performances by expert Teppanyaki chefs.

In the summer months, La Veranda Bar & Lounge offers breathtaking mountain views alongside a unique menu and refreshing cocktails, including a sushi corner by the pool. For lively evenings, the Piano Bar Sing Sing hosts fantastic live performances, creating a warm and vibrant atmosphere. The Lobby Bar serves up morning coffee, light lunches, and cozy cocktails by the fireplace on chilly nights.

Your stay includes complimentary access to a 24-hour gym and the thermal area of the Spa, which features a Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailored aroma steam bath, laconium, as well as one indoor and two outdoor swimming pools, a kids’ outdoor pool, and indoor and outdoor hot tubs, plus a unique snow room.

Ideal for families, the hotel offers a supervised Kids Club with complimentary childcare for little ones aged 3 to 12, featuring a daily program filled with fun activities and games.

For added convenience, Kempinski Hotel Grand Arena Bansko can arrange airport pick-up and drop-off from Sofia and Thessaloniki International Airports.

Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.
Facilities
Kempinski Hotel Grand Arena Bansko offers luggage storage so you can explore comfortably without heavy bags.
All units at Kempinski Hotel Grand Arena Bansko provide coffee and tea-making facilities, great for a refreshed morning or a relaxing afternoon.
Stay connected with our complimentary high-speed Wi-Fi available in all areas.
Secure your stay in our roomy triple occupancy rooms, ideal for family holidays and group tours.
Book the ideal retreat with our easy-to-use booking platform, offering comprehensive critiques, an expansive photo collection, a clean user interface, and tips from former patrons to shape your decision.


Rooms: 116
Important information

If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card at any time after confirmation. Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge. Please note that rates on 31 December include a compulsory New Year's Gala dinner for the number of people included in the reservation. We can accommodate one pet per room up to 10 kilos and charges will applied.

Please note that smoking is strictly prohibited in all areas and penalty fees apply.

The hotel has the right to preauthorize the provided card at any time after confirmation.

Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge.

Please note that rates on 31 December 2023 include a compulsory New Year's Gala dinner for the number of people included in the reservation.

We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. At Kempinski Hotel Grand Arena Bansko, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Kempinski Hotel Grand Arena Bansko, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Kempinski Hotel Grand Arena Bansko, all special requests are subject to availability and may incur additional charges.

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Facilities and services

General

Pets allowed, Non-smoking rooms, Facilities for disabled guests

Activities

Tennis court, Sauna, Fitness centre

Services

Room service, Meeting/banquet facilities, 24-hour front desk

Food & Drink

Restaurant, Bar, Breakfast in the room

Ski

Ski storage, Ski pass vendor

Outdoors

Garden, Terrace, BBQ facilities

Pool and wellness

Pool with view, Heated pool, Plunge pool

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles, Indoor play area, Kids' outdoor play equipment

Safety & security

24-hour security, Key card access, Security alarm

Internet

Free WiFi! The property offers internet services with free WiFi available in all areas.

Parking

On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.

Check-in, check-out, and payment policies

Check-in

From 15:00:00 hours

Check-out

Until 12:00:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Map
 

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Frequently Asked Questions (FAQ)
Check-in starts at 15:00:00 and check-out is by 12:00:00.
Yes, there is parking for guests, ensuring convenience and safety.
Social distancing and disinfection are enforced. Details on our website.
Yes, the property is often chosen by families.
Yes, the property offers various dining options. See the Amenities tab.
Yes, Kempinski Hotel Grand Arena Bansko has a sauna.
Yes, Kempinski Hotel Grand Arena Bansko offers an indoor pool.
Yes, light therapy is available at Kempinski Hotel Grand Arena Bansko.
Yes, Kempinski Hotel Grand Arena Bansko organizes walking tours.
Yes, Kempinski Hotel Grand Arena Bansko offers a swimming pool.
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