Score from 3195 reviews
- Julián Besteiro 37, 28020 Madrid,
Spain - 
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Gallery Luze Castellana: See us up close!
Highlights
24/7 front desk support
Private, monitored parking area
Swimming pool complex
Air-conditioned public areas and rooms
Complimentary wi-fi property-wide
Daily room cleaning service
24/7 front desk supportPrivate, monitored parking areaSwimming pool complexAir-conditioned public areas and roomsComplimentary wi-fi property-wideDaily room cleaning serviceEach room features air conditioning and heating, along with a flat-screen TV, desk, electric kettle, and safe. Guests will also find a complimentary bottle of water in their accommodations. The private bathroom includes a hairdryer.
For relaxation, guests can enjoy a seasonal outdoor pool, which operates at limited capacity. A buffet breakfast is served daily at Luze Castellana, and private parking is available on-site for an additional fee.
The hotel is located near the famous Plaza de Cuzco and Paseo de la Castellana. The Palacio de Congresos Madrid is just a short walk away, and the renowned Santiago Bernabeu football stadium is less than 1 km from the hotel.
Luze Castellana benefits from a quiet location while offering excellent transport links for exploring Madrid. A nearby metro station provides easy access to the entire Spanish capital and surrounding areas.
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Rooms at Luze Castellana
Deluxe Double or Twin Room
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- air conditioning,
- waste bin,
- bedside socket,
- heating,
- work desk,
- wardrobe/closet,
- hypoallergenic pillow,
- clothes rack,
- soundproofed rooms,
- hardwood/parquet flooring,
- safe deposit box
- complimentary toiletries,
- hairdryer,
- shower cap,
- private bathroom,
- conditioner,
- toilet,
- bathtub or shower,
- shampoo,
- toilet paper,
- body soap
- flat-screen tv,
- telephone,
- laptop-sized safe,
- satellite tv channels,
- cable tv channels
- bottled water,
- tea and coffee making facilities,
- electric kettle,
- refrigerator
- key card access,
- wake-up service,
- bed linen,
- towels
- city view,
- quiet street view
- lift access (to room),
- upper floors accessible by lift (to room)
- fire extinguisher (in room/apartment),
- smoke detector
- air purifier
- individually controlled air conditioning for room
Offering free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit is furnished with 2 beds.
Room size:
Deluxe Double or Twin Room - 17 m2
Bedroom 1 – Single bed
Max persons: 2 
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Amenities at Luze Castellana
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
in-room dining service, breakfast served in room, beverage vending machine, snack vending machine
Pools, spa & wellness
outdoor swimming pool, seasonal outdoor pool, sunbeds and beach chairs, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, individually controlled air conditioning, comfortable pet bed, secure key card entry
Property safety & security
in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided with options for private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsChildren from 1 to 2 years old pay 15.00 EUR per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease note that the credit card given in your reservation will not be charged. The property will contact you with further payment details.
Please note that the swimming pool has limited access.Please note that the full reservation amount for Luze Castellana is due prior to arrival. will send a confirmation with detailed payment information. Once full payment is received at Luze Castellana, details including the address and key collection instructions will be emailed to you.
At Luze Castellana, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Luze Castellana, all special requests are subject to availability and may incur additional charges.
At Luze Castellana, guests under 18 may only check in if accompanied by a parent or legal guardian.
Please inform in advance of your expected arrival time. At Luze Castellana, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Location and nearby attractions
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