Score from 237 reviews
- Vía Troncal del Caribe Km 39, 470001 Guachaca,
Colombia - 
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Gallery Masaya Collection Cayena: See us up close!
Highlights
Air-conditioned public areas and rooms
Complimentary wi-fi property-wide
Private, monitored parking area
On-site restaurant
Daily room cleaning service
Non-smoking rooms available
Air-conditioned public areas and roomsComplimentary wi-fi property-widePrivate, monitored parking areaOn-site restaurantDaily room cleaning serviceNon-smoking rooms availablePopular hotels in Guachaca
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Rooms at Masaya Collection Cayena
Standard Double Room
- clothes rack,
- waste bin,
- air conditioning,
- sofa,
- safe deposit box,
- pool towels (in room),
- seating area,
- fan,
- baby cot/crib
- toilet,
- body soap,
- shower,
- shampoo,
- conditioner,
- private bathroom,
- hairdryer,
- toilet paper,
- bathtub or shower
- bottled water
- pool view,
- terrace,
- garden view,
- view,
- balcony
- walk-in shower (no step)
- smoke detector
- individually controlled air conditioning for room
The double room features air conditioning, a seating area, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit is equipped with 1 bed.
Room size:
Standard Double Room - 25 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3 
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Amenities at Masaya Collection Cayena
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
hiking trails accessible, beach access, local culture tours or classes, live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, special dietary menus (on request), selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
massage therapies, outdoor swimming pool, exclusive private beach, year-round outdoor pool, prime beachfront location, poolside bar service, children's shallow end, sunbeds and beach chairs, shade umbrellas, spa relaxation lounge, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, guided yoga sessions, main swimming pool, general swimming pool access
Transport & getting around
shuttle service (surcharge applies), on-street parking, general shuttle transport
Reception & guest support
baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating, designated picnic spot
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Other property amenities
smoke-free rooms, spacious family rooms, individually controlled air conditioning
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! Free parking is offered on site with both private and street parking options.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationAt Masaya Collection Cayena, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Masaya Collection Cayena, all special requests are subject to availability and may incur additional charges.
At Masaya Collection Cayena, guests under 18 may only check in if accompanied by a parent or legal guardian.
Location and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- Standard Double Room
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