Score from 1389 reviews
- 18 Macgregor Street, Upper Mount Gravatt, 4122 Brisbane,
Australia - 
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Gallery Mercure Brisbane Garden City: See us up close!
Highlights
Parking directly at the property
Sun-filled terrace
Daily room cleaning service
Non-smoking rooms available
24/7 front desk support
On-site restaurant
Parking directly at the propertySun-filled terraceDaily room cleaning serviceNon-smoking rooms available24/7 front desk supportOn-site restaurantEach of the 120 well-appointed rooms features a comfy bed, kitchenette, TV, Wi-Fi, safety box, ironing equipment, and air conditioning, ensuring a cozy stay. Guests can also take advantage of helpful amenities like a guest laundry, luggage storage, a 24-hour front desk, a self-check-in desk, a restaurant, and complimentary onsite parking.
With a vibrant outdoor area, it’s the perfect spot to unwind after a day of discovering Brisbane or working in our conference space. We’re thrilled to present our upgraded facilities, including newly refurbished rooms and public areas. Please bear with us as we complete some minor work in certain areas—there might be occasional noise, but we promise to keep any disturbances to a minimum while maintaining our exceptional service.
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Rooms at Mercure Brisbane Garden City
Standard Queen Room
- soundproofed rooms,
- waste bin,
- safe deposit box,
- air conditioning,
- sofa,
- seating area,
- iron,
- baby cot/crib,
- bedside socket,
- heating
- toilet,
- private bathroom,
- conditioner,
- complimentary toiletries,
- body soap,
- toilet paper,
- shampoo,
- shower,
- hairdryer
- television (tv),
- flat-screen tv,
- telephone
- refrigerator,
- electric kettle,
- dining table,
- kitchenette
- wake-up service,
- wake-up call/alarm clock,
- bed linen,
- towels,
- alarm clock,
- key card access
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- lift access (to room)
- smoke detector
The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room's kitchenette, which features a refrigerator, is available for cooking and storing food. The double room features a seating area, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit provides 1 bed.
Room size:
Standard Queen Room - 25 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Reviews
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Amenities at Mercure Brisbane Garden City
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, selection of wine/champagne
Transport & getting around
disabled-access parking
Reception & guest support
24/7 front desk, baggage hold, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, secure key card entry
Property safety & security
in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible
Social distancing guidelines
secure cashless payment methods accepted, convenient mobile app for room service orders
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 11:00 hours
Children and extra bedsChildren from 0 years old pay 60.00 AUD per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease note guests receive 100MBs of free WiFi per room, per 24 hours. Additional data is available for AUD 9.95 for the remainder of the 24 hours, for up to 4 devices per room. Due to the recommendations from the Australian Government and the World Health Organisation, the Mercure Brisbane Garden City Breakfast Lounge has been closed. The hotel does have Breakfast Boxes for AUD15 available for purchase from Reception. The Hotel can also organise Breakfast from the Hazbean Cafe to be delivered to your room during the week, and an array of meals to be delivered through Deliveroo.At Mercure Brisbane Garden City, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Mercure Brisbane Garden City, all special requests are subject to availability and may incur additional charges.
At Mercure Brisbane Garden City, guests under 18 may only check in if accompanied by a parent or legal guardian.
Location and nearby attractions
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Frequently Asked Questions (FAQ)
- Standard Queen Room
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