Score from 703 reviews
- 15 Florence Street (Corner of Florence and Lake Streets), 4870 Cairns,
Australia - 
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Highlights
Complimentary wi-fi property-wide
Entirely smoke-free property
Seasonal outdoor pool
Air-conditioned public areas and rooms
Daily room cleaning service
Comfortable family rooms
Complimentary wi-fi property-wideEntirely smoke-free propertySeasonal outdoor poolAir-conditioned public areas and roomsDaily room cleaning serviceComfortable family roomsPlease note, there is a 1.1% credit card surcharge when using a credit card.
Restaurant & Laundry services are closed till further notice due to the burst water mainsParking at Mercure Cairns is subject to availability due to limited spaces.
Please inform in advance of your expected arrival time. At Mercure Cairns, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Family Room with One Queen and Two Twin Beds Description, photos, price, amenities
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- seating area,
- ironing facilities (iron and ironing board),
- wardrobe/closet,
- hardwood/parquet flooring,
- baby cot/crib,
- heating,
- work desk,
- waste bin,
- air conditioning,
- iron,
- sofa,
- pool towels (in room)
- toilet paper,
- private bathroom,
- conditioner,
- shampoo,
- hairdryer,
- shower,
- toilet,
- complimentary toiletries,
- body soap
- television (tv),
- satellite tv channels,
- flat-screen tv
- dining area,
- electric kettle,
- microwave,
- kitchenette,
- kitchenware,
- dining table,
- refrigerator,
- coffee machine,
- tea and coffee making facilities
- key card access,
- towels,
- bed linen
- view
- window
- upper floors accessible by stairs only (to room)
- fire extinguisher (in room/apartment),
- smoke detector
The spacious family room has an en suite bathroom with shower. It also includes a TV, air conditioning and fans, microwave, tea and coffee making facilities and a refrigerator. Some rooms have a balcony.
Room size:
Family Room with One Queen and Two Twin Beds - 44 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 4 
Standard Twin Room with 1 Queen and 1 Single Bed Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- hardwood/parquet flooring,
- heating,
- iron,
- seating area,
- wardrobe/closet,
- waste bin,
- work desk,
- pool towels (in room),
- baby cot/crib,
- air conditioning
- complimentary toiletries,
- shower,
- shampoo,
- conditioner,
- toilet,
- hairdryer,
- private bathroom,
- toilet paper,
- body soap
- flat-screen tv,
- television (tv),
- satellite tv channels
- electric kettle,
- dining table,
- tea and coffee making facilities,
- dining area,
- coffee machine,
- refrigerator
- bed linen,
- towels,
- key card access
- window
- upper floors accessible by stairs only (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
This room provides an en suite bathroom with shower, TV, air conditioning, a fan, tea and coffee making facilities and a refrigerator. Some rooms have balcony.
Room size:
Standard Twin Room with 1 Queen and 1 Single Bed - 20 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 3
Standard Queen Room Description, photos, price, amenities
- pool towels (in room),
- baby cot/crib,
- work desk,
- waste bin,
- seating area,
- ironing facilities (iron and ironing board),
- iron,
- heating,
- hardwood/parquet flooring,
- wardrobe/closet,
- air conditioning
- toilet,
- conditioner,
- hairdryer,
- shower,
- private bathroom,
- toilet paper,
- shampoo,
- body soap,
- complimentary toiletries
- television (tv),
- flat-screen tv,
- satellite tv channels
- tea and coffee making facilities,
- coffee machine,
- electric kettle,
- dining table,
- dining area,
- refrigerator
- towels,
- key card access,
- bed linen
- view
- window
- upper floors accessible by stairs only (to room)
- fire extinguisher (in room/apartment),
- smoke detector
This room includes a large double bed and ensuite bathroom with shower. It also includes a TV, air conditioning, a fan, tea and coffee making facilities and a refrigerator. Some rooms have balcony. Please note that there is no capacity for additional guests.
Room size:
Standard Queen Room - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Standard Twin Room with 2 single beds Description, photos, price, amenities
- pool towels (in room),
- air conditioning,
- seating area,
- wardrobe/closet,
- baby cot/crib,
- hardwood/parquet flooring,
- waste bin,
- heating,
- iron,
- work desk,
- ironing facilities (iron and ironing board)
- hairdryer,
- conditioner,
- private bathroom,
- shampoo,
- shower,
- complimentary toiletries,
- toilet,
- toilet paper,
- body soap
- satellite tv channels,
- television (tv),
- flat-screen tv
- tea and coffee making facilities,
- dining area,
- refrigerator,
- dining table,
- coffee machine,
- electric kettle
- bed linen,
- key card access,
- towels
- window
- upper floors accessible by stairs only (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit is furnished with 2 beds.
Room size:
Standard Twin Room with 2 single beds - 20 m2
Bedroom 1 – Single bed
Max persons: 2
Executive King Room Description, photos, price, amenities
- pool towels (in room),
- heating,
- work desk,
- hardwood/parquet flooring,
- seating area,
- air conditioning,
- ironing facilities (iron and ironing board),
- iron,
- wardrobe/closet,
- waste bin
- shower,
- shampoo,
- conditioner,
- toilet,
- body soap,
- hairdryer,
- complimentary toiletries,
- toilet paper,
- private bathroom
- flat-screen tv,
- satellite tv channels,
- television (tv)
- refrigerator,
- tea and coffee making facilities,
- dining area,
- electric kettle,
- dining table,
- coffee machine
- bed linen,
- key card access,
- towels
- balcony,
- view
- window
- upper floors accessible by stairs only (to room)
- fire extinguisher (in room/apartment),
- smoke detector
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit provides 1 bed.
Room size:
Executive King Room - 27 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Superior King Room Description, photos, price, amenities
- sofa,
- ironing facilities (iron and ironing board),
- iron,
- pool towels (in room),
- hardwood/parquet flooring,
- seating area,
- wardrobe/closet,
- heating,
- work desk,
- air conditioning,
- waste bin
- shower,
- toilet,
- shampoo,
- complimentary toiletries,
- body soap,
- toilet paper,
- hairdryer,
- conditioner,
- private bathroom
- satellite tv channels,
- flat-screen tv,
- television (tv)
- electric kettle,
- tea and coffee making facilities,
- dining area,
- coffee machine,
- refrigerator,
- dining table
- bed linen,
- towels,
- key card access
- upper floors accessible by stairs only (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with satellite channels. The unit provides 1 bed.
Room size:
Superior King Room - 27 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Loft Queen Room with Spa Bath Description, photos, price, amenities
- work desk,
- carpeted floor,
- hardwood/parquet flooring,
- hot tub (in room),
- air conditioning,
- heating,
- wardrobe/closet,
- seating area,
- ironing facilities (iron and ironing board),
- iron,
- waste bin,
- sofa,
- pool towels (in room)
- hairdryer,
- toilet,
- private bathroom,
- body soap,
- conditioner,
- toilet paper,
- shampoo,
- complimentary toiletries,
- shower,
- spa bath
- television (tv),
- flat-screen tv,
- satellite tv channels
- dining table,
- dining area,
- kitchenette,
- kitchenware,
- tea and coffee making facilities,
- coffee machine,
- refrigerator,
- electric kettle
- key card access,
- bed linen,
- towels
- balcony
- upper floors accessible by stairs only (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
The hot tub and spa bath are the special features of this double room. Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a tea and coffee maker. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit provides 1 bed.
Room size:
Loft Queen Room with Spa Bath - 27 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Choose your ideal room at Mercure Cairns
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Family Room with One Queen and Two Twin Beds
- Standard Twin Room with 1 Queen and 1 Single Bed
- Standard Queen Room
- Standard Twin Room with 2 single beds
- Executive King Room
- Superior King Room
- Loft Queen Room with Spa Bath
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, sunbeds and beach chairs, main swimming pool, general swimming pool access
Transport & getting around
shuttle service (surcharge applies), general shuttle transport
Reception & guest support
quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, invoices available
Shared spaces for guests
patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 22:00 hours
Check-outUntil 10:00 hours
Children and extra bedsChildren from 0 to 2 years old pay 20.00 AUD per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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