Score from 399 reviews
- Yuzawa 2117-9 , 949-6101 Yuzawa,
Japan - 
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Highlights
Complimentary guest parking
Modern fitness centre
Complimentary wi-fi property-wide
Swimming pool complex
Stylish bar and lounge
24/7 front desk support
Complimentary guest parkingModern fitness centreComplimentary wi-fi property-wideSwimming pool complexStylish bar and lounge24/7 front desk supportDining options include Fontana, which specializes in Continental cuisine, and Senbazuru, offering a selection of Japanese dishes. For entertainment, Bar Festa provides a vibrant atmosphere with drinks and karaoke, while Bar Capri presents a more tranquil setting.
Recreational facilities include a sauna, hot tub, and massage services. Guests can also take advantage of tennis courts, table tennis, and a fitness room. Ski equipment rental and storage are available on-site, along with a shop for convenience.
The hotel is conveniently located 2 km from JR Echigo Yuzawa Train Station, with free parking and bicycle rentals offered.
Adjacent to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor swimming pool, and seven dining options. Spacious rooms, both Japanese and Western in style, come with private bathrooms. The location is ideal for skiing in the winter and is also popular for cycling activities.
Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.
Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.
Only skiing is is possible at the property. Snowboarding is not possible.At NASPA New Otani, guests with tattoos may be restricted from using public bathing areas or other facilities where tattoos are visible.
Family Room with Tatami Area Description, photos, price, amenities
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The unit has 2 beds and 3 futons.
Room size:
Family Room with Tatami Area - 50 m2
Bedroom 1 – Single bed, Futon Mat
Max persons: 5 
Japanese room 20 tatami Description, photos, price, amenities
The unit offers 9 futons.
Room size:
Japanese room 20 tatami - 74 m2
Bedroom 1 – Futon Mat
Max persons: 9
Japanese-Style Room (12 tatami) Description, photos, price, amenities
The unit has 6 futons.
Room size:
Japanese-Style Room (12 tatami) - 50 m2
Bedroom 1 – Futon Mat
Max persons: 6
Superior Twin Room - Non Smoking Description, photos, price, amenities
The unit provides 2 beds.
Room size:
Superior Twin Room - Non Smoking - 37 m2
Bedroom 1 – Single bed
Max persons: 3
Superior Fourth - Non Smoking Description, photos, price, amenities
The unit is furnished with 4 beds.
Room size:
Superior Fourth - Non Smoking - 74 m2
Bedroom 1 – Single bed
Max persons: 5
Junior Suite Description, photos, price, amenities
The unit provides 3 beds.
Room size:
Junior Suite - 74 m2
Bedroom 1 – Single bed, Sofa bed
Max persons: 3
Superior Twin Room - Smoking Description, photos, price, amenities
The unit is furnished with 2 beds.
Room size:
Superior Twin Room - Smoking - 37 m2
Bedroom 1 – Single bed
Max persons: 3
Superior Fourth - Smoking Description, photos, price, amenities
The unit is furnished with 4 beds.
Room size:
Superior Fourth - Smoking - 74 m2
Bedroom 1 – Single bed
Max persons: 5
Western Suite Description, photos, price, amenities
- clothes rack,
- heating,
- wardrobe/closet,
- air conditioning,
- yukata (japanese bathrobe),
- seating area,
- safe deposit box,
- pool towels (in room),
- waste bin
- private bathroom,
- bathtub,
- toilet,
- shower,
- hairdryer,
- slippers,
- complimentary toiletries
- flat-screen tv
- electric kettle,
- refrigerator
- view
This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit is furnished with 2 beds.
Room size:
Western Suite - 111 m2
Bedroom 1 – Single bed
Max persons: 2
Japanese Suite Description, photos, price, amenities
- safe deposit box,
- wardrobe/closet,
- heating,
- tatami (traditional japanese floor matting),
- air conditioning,
- pool towels (in room),
- yukata (japanese bathrobe),
- seating area,
- clothes rack,
- waste bin
- shower,
- bathtub,
- slippers,
- hairdryer,
- complimentary toiletries,
- private bathroom,
- toilet
- flat-screen tv
- electric kettle,
- refrigerator
- view
This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers air conditioning, tatami, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 5 futons.
Room size:
Japanese Suite - 111 m2
Bedroom 1 – Futon Mat
Max persons: 5
Choose your ideal room at NASPA New Otani
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Western Suite
- Japanese Suite
- Family Room with Tatami Area
- Japanese room 20 tatami
- Japanese-Style Room (12 tatami)
- Superior Twin Room - Non Smoking
- Superior Fourth - Non Smoking
- Junior Suite
- Superior Twin Room - Smoking
- Superior Fourth - Smoking
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
access to tennis court, skiing activities, table tennis facilities, hiking trails accessible, cycling routes, ski equipment storage, ski lessons available, on-site ski equipment rental, ski lift pass sales, direct ski slope access (ski-in/ski-out), tennis gear, pop-up art exhibitions
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, barbecue facilities, special dietary menus (on request), beverage vending machine, children's meals, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, massage therapies, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, natural hot spring bath, outdoor bathing area, communal bathhouse, temperature-controlled/heated pool, full spa amenities, relaxing steam room, spa relaxation lounge, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
complimentary shuttle service, ev (electric vehicle) charging point, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, baggage hold, secure lockers
Shared spaces for guests
recreation/games lounge, on-site chapel or shrine
Family & entertainment
fun karaoke nights, pushchairs/strollers for hire
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:30 hours
Check-outFrom 00:30 Until 10:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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