One-Stop Residence & Hotel, Kuala Lumpur

1) Tourist Tax: Effective 1st January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate at One-Stop Residence & Hotel and must be paid at check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt.

2) Credit Card Policy: The name on the credit card used for booking must match the name of the guest staying at the property. For third-party bookings, an authorization form, along with a copy of the cardholder's ID and credit card, is required.

3) Car Parking: On-site parking is available, subject to additional charges.
Identification & Requests: Guests must present a valid photo ID and credit card at check-in. Special requests are subject to availability and may incur additional charges.

4) Parties: This property does not accommodate bachelor(ette), hen, stag, or similar parties.

5) Damage Deposit: A refundable cash damage deposit of MYR 100 to MYR 200 (depending on room type) is required upon arrival. The deposit will be reimbursed in full upon check-out, subject to a room inspection.

6) Front Office Hours: The front office operates on a limited schedule. Please contact the property for specific details.

7) Arrival Time: Guests are requested to inform the property of their expected arrival time in advance. Please contact the property directly with the details provided in your confirmation.

8) Quiet Hours: Quiet hours are enforced between 11:00 PM and 8:00 AM.
Age Requirement: Guests under the age of 18 can only check in with a parent or legal guardian.

9) COVID-19 Policy: This property does not accommodate stays for COVID-19 quarantine purposes.

10) Housekeeping: Housekeeping services are available upon request only. For bookings under co-living room arrangements, housekeeping services are not provided.At One-Stop Residence & Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at One-Stop Residence & Hotel, all special requests are subject to availability and may incur additional charges.
At One-Stop Residence & Hotel, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At One-Stop Residence & Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.