Score from 285 reviews
- 2031 St. Charles Avenue, LA 70130 New Orleans,
United States - 
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Gallery Pontchartrain Hotel St. Charles Avenue: See us up close!
Highlights
Parking directly at the property
Daily room cleaning service- Stylish bar and lounge
Complimentary wi-fi property-wide
On-site restaurant
Pets are welcome
Parking directly at the propertyDaily room cleaning serviceStylish bar and loungeComplimentary wi-fi property-wideOn-site restaurantPets are welcomeOn-site dining options include the Bayou Bar for evening relaxation, and the Silver Whistle Café, which serves breakfast and lunch. The Jack Rose restaurant, located on the ground floor, provides a diverse dining experience and is open for dinner. The Hot Tin Rooftop Bar offers panoramic views of the river and downtown New Orleans.
Each room is equipped with a flat-screen TV. Some accommodations include a seating area for unwinding after a busy day. All rooms come with a private bathroom, and amenities such as bathrobes and complimentary toiletries are provided for guest comfort.
This hotel in the New Orleans Garden District offers complimentary WiFi and is located 2.4 km from the New Orleans Convention Center. The Mercedes-Benz Superdome is just a 5-minute drive away. A streetcar stop is conveniently located steps from the entrance, providing easy transportation throughout the city.
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Rooms at Pontchartrain Hotel St. Charles Avenue
Queen Room with Two Queen Beds
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- ironing facilities (iron and ironing board),
- air conditioning,
- non-feather pillow (synthetic),
- work desk,
- hypoallergenic pillow,
- seating area,
- feather pillow,
- carpeted floor,
- sofa,
- safe deposit box,
- wardrobe/closet,
- iron,
- heating,
- waste bin,
- baby cot/crib
- toilet paper,
- shower,
- private bathroom,
- conditioner,
- complimentary toiletries,
- hairdryer,
- body soap,
- toilet,
- shampoo,
- bathrobe,
- bathtub or shower
- telephone,
- laptop-sized safe,
- flat-screen tv,
- television (tv),
- cable tv channels
- minibar
- alarm clock,
- towels,
- bed linen,
- wake-up service,
- key access,
- wake-up call/alarm clock
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
This room features a flat-screen TV, desk and a seating area with a sofa.
Room size:
Queen Room with Two Queen Beds - 47 m2
Bedroom 1 – Large bed (King size)
Max persons: 4 
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Amenities at Pontchartrain Hotel St. Charles Avenue
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, on-site coffee shop
Pools, spa & wellness
fitness activities
Reception & guest support
24/7 front desk, valet parking service, baggage hold, on-site atm, guest concierge services
Shared spaces for guests
rooftop sun deck, guest lounge / tv room
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails
Property safety & security
in-room safety deposit box, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
The property offers on-site parking with an option for private parking.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 21 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationIf a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.At Pontchartrain Hotel St. Charles Avenue, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Pontchartrain Hotel St. Charles Avenue, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Pontchartrain Hotel St. Charles Avenue, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Location and nearby attractions
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Frequently Asked Questions (FAQ)
- Queen Room with Two Queen Beds
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