Ronda Street in the heart of Old Town, Bilbao

- Self check-in from 17h to 21h.
- Sending of a link for hotel registration, which is required by law, in which the identity card or passport details of all guests must be entered.

Supplements:
- Late check-in: arrivals after 21:00, supplement of 30€ regardless of whether the arrival is in person or self check-in.
- Early check-in: arrivals before 17:00, supplement of 20€ (subject to availability and on request).
- Late check-out: departures after 11:00, supplement 20€ (subject to availability and on request).

**Face-to-face check-in: Staff will wait up to 30 minutes; after this, additional charges will apply if further assistance is required.

Lockers:
- Available for early arrival or storage of belongings. A discount voucher is offered after booking.

Responsibility for belongings:
- Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for loss.

Loss of keys:
- A charge of 100€ for each set of keys lost.

Check-out time:
- Unannounced delays have a supplement of 50€ per hour, charged through the booking platform.

No smoking:
- No smoking in the flat. Penalty of 100€ in case of non-compliance.

IMPORTANT: Follow the instructions and videos to avoid problems when accessing.
Note: We are not responsible if access fails due to not following the steps indicated in the announcement.

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