Highlights
Guest parking available
24/7 front desk support
Comfortable family rooms
On-site restaurant
Non-smoking rooms available
Complimentary wi-fi property-wide
Rosaleen Boutique Hotel is perfectly located in the heart of Hue City, just a pleasant 5-minute stroll from the tranquil Perfume River. If you're planning to explore, the Hue Ferry Terminal is only a 10-minute walk away, making it easy to hop on a boat and enjoy the scenic views.
Rooms at the Rosaleen Boutique Hotel are spacious and thoughtfully designed, featuring bright, fresh decor that creates a welcoming atmosphere. Each room is equipped with satellite TV and tea and coffee makers, with many offering a lovely balcony where you can soak in the city views.
When it comes to relaxation, the outdoor pool is the place to be. Surrounded by comfortable sun loungers, it’s an ideal spot for sunbathing or simply unwinding with a good book. The hotel also offers professional massage services and a sauna, adding to your leisurely experience.
For your convenience, the Rosaleen Boutique Hotel has a 24-hour front desk ready to assist you at any time. Plus, you’ll enjoy free on-site parking and complimentary WiFi throughout the hotel. If you need an airport transfer, just let them know, and they’ll arrange it for you upon request.
Important information
Please inform in advance of your expected arrival time. At Rosaleen Boutique Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Rosaleen Boutique Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Rosaleen Boutique Hotel, all special requests are subject to availability and may incur additional charges.
At Rosaleen Boutique Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Rosaleen Boutique Hotel, the property will contact you with further instructions.
Room Types
Senior Deluxe Double Description, photos, price, amenities
See photos of the Senior Deluxe Double
Room standards
- safe deposit box,
- air conditioning,
- baby cot/crib,
- dressing room,
- non-feather pillow (synthetic),
- work desk,
- cleaning supplies (e.g., for kitchenette),
- pool towels (in room),
- bedside socket,
- seating area,
- hardwood/parquet flooring,
- soundproofed rooms,
- clothes rack,
- clothes drying rack,
- wardrobe/closet,
- waste bin
Sanitary facilities
- shampoo,
- toilet paper,
- bidet,
- complimentary toiletries,
- bathtub or shower,
- hairdryer,
- body soap,
- shower cap,
- toilet,
- toothbrush,
- shower,
- slippers,
- conditioner,
- private bathroom
Property technology & media
- telephone,
- cable tv channels,
- flat-screen tv,
- television (tv)
Dining & bars
- outdoor furniture (on balcony/patio),
- electric kettle,
- chocolates or cookies (charges may apply),
- bottled water,
- minibar,
- fruit basket (charges may apply),
- dining table,
- refrigerator,
- tea and coffee making facilities
Paid extra services
- bed linen,
- wake-up service,
- wake-up call/alarm clock,
- towels,
- key card access,
- towels/bed linen (extra charge if not standard)
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- walk-in shower (no step),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information)
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
The spacious double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit is equipped with 1 bed.
Senior Deluxe Twin Description, photos, price, amenities
See photos of the Senior Deluxe Twin
Room standards
- bedside socket,
- work desk,
- clothes rack,
- air conditioning,
- hardwood/parquet flooring,
- safe deposit box,
- waste bin,
- cleaning supplies (e.g., for kitchenette),
- pool towels (in room),
- dressing room,
- soundproofed rooms,
- clothes drying rack,
- non-feather pillow (synthetic),
- wardrobe/closet,
- seating area,
- baby cot/crib
Sanitary facilities
- shower,
- toilet paper,
- toilet,
- shower cap,
- bathtub or shower,
- hairdryer,
- conditioner,
- slippers,
- body soap,
- complimentary toiletries,
- bidet,
- shampoo,
- private bathroom,
- toothbrush
Property technology & media
- telephone,
- television (tv),
- cable tv channels,
- flat-screen tv
Dining & bars
- dining table,
- chocolates or cookies (charges may apply),
- fruit basket (charges may apply),
- bottled water,
- outdoor furniture (on balcony/patio),
- minibar,
- tea and coffee making facilities,
- electric kettle,
- refrigerator
Paid extra services
- towels/bed linen (extra charge if not standard),
- wake-up service,
- bed linen,
- towels,
- key card access,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- fire extinguisher (in room/apartment),
- carbon monoxide sources (e.g., fireplace - risk information),
- smoke detector,
- carbon monoxide detector
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit provides 2 beds.
Deluxe Double or Twin Room with Lunch Cruise Description, photos, price, amenities
See photos of the Deluxe Double or Twin Room with Lunch Cruise
Room standards
- work desk,
- non-feather pillow (synthetic),
- cleaning supplies (e.g., for kitchenette),
- hardwood/parquet flooring,
- pool towels (in room),
- safe deposit box,
- air conditioning,
- dressing room,
- clothes drying rack,
- baby cot/crib,
- waste bin,
- clothes rack,
- bedside socket,
- soundproofed rooms,
- wardrobe/closet,
- seating area
Sanitary facilities
- bathtub or shower,
- shower cap,
- shampoo,
- bathtub,
- bidet,
- slippers,
- hairdryer,
- conditioner,
- complimentary toiletries,
- shower,
- body soap,
- private bathroom,
- toilet,
- toilet paper,
- toothbrush
Property technology & media
- television (tv),
- cable tv channels,
- flat-screen tv,
- telephone
Dining & bars
- refrigerator,
- fruit basket (charges may apply),
- bottled water,
- outdoor furniture (on balcony/patio),
- dining table,
- chocolates or cookies (charges may apply),
- electric kettle,
- tea and coffee making facilities,
- minibar
Paid extra services
- key card access,
- wake-up service,
- bed linen,
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- towels
Location & local attractions
Accessibility for disabled guests
- walk-in shower (no step),
- entire unit wheelchair accessible,
- lift access (to room),
- upper floors accessible by lift (to room)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information),
- fire extinguisher (in room/apartment)
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
The spacious twin/double room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower.
Deluxe Double or Twin Room with Dinner Cruise Description, photos, price, amenities
See photos of the Deluxe Double or Twin Room with Dinner Cruise
Room standards
- air conditioning,
- work desk,
- non-feather pillow (synthetic),
- pool towels (in room),
- bedside socket,
- safe deposit box,
- clothes drying rack,
- wardrobe/closet,
- soundproofed rooms,
- waste bin,
- dressing room,
- clothes rack,
- hardwood/parquet flooring,
- baby cot/crib,
- cleaning supplies (e.g., for kitchenette),
- seating area
Sanitary facilities
- complimentary toiletries,
- private bathroom,
- shower,
- bidet,
- shampoo,
- shower cap,
- toothbrush,
- slippers,
- bathtub,
- toilet,
- toilet paper,
- body soap,
- hairdryer,
- bathtub or shower,
- conditioner
Property technology & media
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
Dining & bars
- fruit basket (charges may apply),
- electric kettle,
- bottled water,
- chocolates or cookies (charges may apply),
- dining table,
- minibar,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities,
- refrigerator
Paid extra services
- wake-up service,
- towels/bed linen (extra charge if not standard),
- bed linen,
- key card access,
- wake-up call/alarm clock,
- towels
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible,
- lift access (to room)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information)
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
The spacious twin/double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower.
Family Suite Description, photos, price, amenities
See photos of the Family Suite
Room standards
- clothes drying rack,
- work desk,
- hardwood/parquet flooring,
- dressing room,
- non-feather pillow (synthetic),
- safe deposit box,
- bedside socket,
- sofa,
- cleaning supplies (e.g., for kitchenette),
- air conditioning,
- sofa bed,
- wardrobe/closet,
- seating area,
- baby cot/crib,
- waste bin,
- clothes rack,
- pool towels (in room),
- soundproofed rooms
Sanitary facilities
- shower cap,
- body soap,
- conditioner,
- complimentary toiletries,
- shower,
- toilet,
- toothbrush,
- bathtub,
- hairdryer,
- private bathroom,
- bidet,
- bathtub or shower,
- toilet paper,
- slippers,
- shampoo
Property technology & media
- telephone,
- television (tv),
- cable tv channels,
- flat-screen tv
Dining & bars
- minibar,
- tea and coffee making facilities,
- refrigerator,
- outdoor furniture (on balcony/patio),
- electric kettle,
- dining table,
- bottled water,
- fruit basket (charges may apply),
- chocolates or cookies (charges may apply)
Paid extra services
- towels/bed linen (extra charge if not standard),
- bed linen,
- wake-up service,
- key card access,
- towels,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- entire unit wheelchair accessible,
- lift access (to room),
- walk-in shower (no step),
- upper floors accessible by lift (to room)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- smoke detector,
- carbon monoxide sources (e.g., fireplace - risk information)
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
A spacious suite that includes a private balcony or window, flat-screen TV with cable channels, DVD player, bathrobe, and slippers.
Deluxe Triple Room Description, photos, price, amenities
See photos of the Deluxe Triple Room
Room standards
- waste bin,
- non-feather pillow (synthetic),
- air conditioning,
- bedside socket,
- safe deposit box,
- work desk,
- wardrobe/closet,
- baby cot/crib,
- soundproofed rooms,
- pool towels (in room),
- clothes drying rack,
- clothes rack,
- cleaning supplies (e.g., for kitchenette),
- hardwood/parquet flooring,
- seating area,
- dressing room
Sanitary facilities
- hairdryer,
- shower cap,
- private bathroom,
- bathtub,
- bidet,
- shower,
- bathtub or shower,
- complimentary toiletries,
- toilet paper,
- toilet,
- toothbrush,
- shampoo,
- slippers,
- body soap,
- conditioner
Property technology & media
- cable tv channels,
- flat-screen tv,
- television (tv),
- telephone
Dining & bars
- chocolates or cookies (charges may apply),
- tea and coffee making facilities,
- dining table,
- electric kettle,
- minibar,
- refrigerator,
- bottled water,
- outdoor furniture (on balcony/patio),
- fruit basket (charges may apply)
Paid extra services
- wake-up service,
- bed linen,
- wake-up call/alarm clock,
- towels/bed linen (extra charge if not standard),
- towels,
- key card access
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- smoke detector,
- carbon monoxide detector,
- fire extinguisher (in room/apartment),
- carbon monoxide sources (e.g., fireplace - risk information)
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Deluxe Double Room Description, photos, price, amenities
See photos of the Deluxe Double Room
Room standards
- hardwood/parquet flooring,
- baby cot/crib,
- safe deposit box,
- soundproofed rooms,
- wardrobe/closet,
- work desk,
- dressing room,
- non-feather pillow (synthetic),
- waste bin,
- pool towels (in room),
- air conditioning,
- seating area,
- clothes rack,
- cleaning supplies (e.g., for kitchenette),
- clothes drying rack,
- bedside socket
Sanitary facilities
- bathtub or shower,
- bathtub,
- slippers,
- shampoo,
- conditioner,
- hairdryer,
- complimentary toiletries,
- private bathroom,
- toothbrush,
- shower,
- body soap,
- shower cap,
- bidet,
- toilet paper,
- toilet
Property technology & media
- television (tv),
- telephone,
- flat-screen tv,
- cable tv channels
Dining & bars
- tea and coffee making facilities,
- refrigerator,
- dining table,
- chocolates or cookies (charges may apply),
- electric kettle,
- fruit basket (charges may apply),
- outdoor furniture (on balcony/patio),
- minibar,
- bottled water
Paid extra services
- wake-up call/alarm clock,
- bed linen,
- towels/bed linen (extra charge if not standard),
- key card access,
- wake-up service,
- towels
Location & local attractions
Accessibility for disabled guests
- walk-in shower (no step),
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information),
- smoke detector
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
The spacious double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit is equipped with 1 bed.
Deluxe Twin Room Description, photos, price, amenities
See photos of the Deluxe Twin Room
Room standards
- safe deposit box,
- clothes drying rack,
- soundproofed rooms,
- non-feather pillow (synthetic),
- work desk,
- bedside socket,
- cleaning supplies (e.g., for kitchenette),
- seating area,
- hardwood/parquet flooring,
- air conditioning,
- clothes rack,
- pool towels (in room),
- wardrobe/closet,
- dressing room,
- waste bin,
- baby cot/crib
Sanitary facilities
- shower cap,
- toothbrush,
- bathtub or shower,
- conditioner,
- body soap,
- shower,
- private bathroom,
- complimentary toiletries,
- bathtub,
- hairdryer,
- slippers,
- toilet,
- toilet paper,
- shampoo,
- bidet
Property technology & media
- telephone,
- cable tv channels,
- television (tv),
- flat-screen tv
Dining & bars
- outdoor furniture (on balcony/patio),
- electric kettle,
- refrigerator,
- chocolates or cookies (charges may apply),
- minibar,
- fruit basket (charges may apply),
- tea and coffee making facilities,
- bottled water,
- dining table
Paid extra services
- wake-up call/alarm clock,
- key card access,
- towels,
- bed linen,
- towels/bed linen (extra charge if not standard),
- wake-up service
Location & local attractions
Accessibility for disabled guests
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- lift access (to room),
- walk-in shower (no step)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- carbon monoxide sources (e.g., fireplace - risk information),
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- smoke detector
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit is furnished with 2 beds.
Superior Twin Room Description, photos, price, amenities
See photos of the Superior Twin Room
Room standards
- baby cot/crib,
- work desk,
- pool towels (in room),
- cleaning supplies (e.g., for kitchenette),
- wardrobe/closet,
- clothes drying rack,
- hardwood/parquet flooring,
- dressing room,
- non-feather pillow (synthetic),
- bedside socket,
- air conditioning,
- clothes rack,
- soundproofed rooms,
- safe deposit box,
- seating area,
- waste bin
Sanitary facilities
- hairdryer,
- shower,
- shampoo,
- bathtub,
- shower cap,
- toilet,
- toilet paper,
- conditioner,
- toothbrush,
- slippers,
- bidet,
- bathtub or shower,
- complimentary toiletries,
- body soap,
- private bathroom
Property technology & media
- telephone,
- television (tv),
- cable tv channels,
- flat-screen tv
Dining & bars
- minibar,
- refrigerator,
- electric kettle,
- bottled water,
- chocolates or cookies (charges may apply),
- tea and coffee making facilities,
- outdoor furniture (on balcony/patio),
- dining table
Paid extra services
- wake-up service,
- bed linen,
- key card access,
- towels/bed linen (extra charge if not standard),
- towels,
- wake-up call/alarm clock
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible,
- lift access (to room)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- smoke detector,
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information)
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit is furnished with 2 beds.
Superior Double Room Description, photos, price, amenities
See photos of the Superior Double Room
Room standards
- wardrobe/closet,
- air conditioning,
- clothes rack,
- non-feather pillow (synthetic),
- waste bin,
- work desk,
- clothes drying rack,
- dressing room,
- bedside socket,
- seating area,
- baby cot/crib,
- pool towels (in room),
- safe deposit box,
- hardwood/parquet flooring,
- cleaning supplies (e.g., for kitchenette),
- soundproofed rooms
Sanitary facilities
- toothbrush,
- bathtub or shower,
- hairdryer,
- bidet,
- shower cap,
- shampoo,
- toilet paper,
- shower,
- slippers,
- conditioner,
- private bathroom,
- bathtub,
- toilet,
- body soap,
- complimentary toiletries
Property technology & media
- telephone,
- television (tv),
- flat-screen tv,
- cable tv channels
Dining & bars
- bottled water,
- refrigerator,
- chocolates or cookies (charges may apply),
- minibar,
- tea and coffee making facilities,
- electric kettle,
- dining table,
- outdoor furniture (on balcony/patio)
Paid extra services
- towels/bed linen (extra charge if not standard),
- towels,
- bed linen,
- wake-up call/alarm clock,
- wake-up service,
- key card access
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible,
- lift access (to room)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- carbon monoxide sources (e.g., fireplace - risk information),
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- smoke detector
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
The spacious double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit provides 1 bed.
Deluxe Family Suite Description, photos, price, amenities
See photos of the Deluxe Family Suite
Room standards
- sofa bed,
- air conditioning,
- hardwood/parquet flooring,
- pool towels (in room),
- cleaning supplies (e.g., for kitchenette),
- seating area,
- non-feather pillow (synthetic),
- baby cot/crib,
- clothes drying rack,
- wardrobe/closet,
- work desk,
- safe deposit box,
- sofa,
- soundproofed rooms,
- waste bin,
- bedside socket,
- dressing room,
- clothes rack
Sanitary facilities
- slippers,
- toilet,
- shower,
- toothbrush,
- conditioner,
- toilet paper,
- private bathroom,
- shower cap,
- bidet,
- bathtub or shower,
- shampoo,
- hairdryer,
- complimentary toiletries,
- body soap
Property technology & media
- flat-screen tv,
- television (tv),
- cable tv channels,
- telephone
Dining & bars
- dining table,
- refrigerator,
- fruit basket (charges may apply),
- bottled water,
- outdoor furniture (on balcony/patio),
- tea and coffee making facilities,
- chocolates or cookies (charges may apply),
- minibar,
- electric kettle
Paid extra services
- towels,
- wake-up service,
- key card access,
- wake-up call/alarm clock,
- bed linen,
- towels/bed linen (extra charge if not standard)
Location & local attractions
Accessibility for disabled guests
- upper floors accessible by stairs only (to room),
- lift access (to room),
- walk-in shower (no step)
Family & entertainment
- baby safety gates (e.g., for stairs in apartment)
Property safety & security
- fire extinguisher (in room/apartment),
- carbon monoxide sources (e.g., fireplace - risk information),
- carbon monoxide detector,
- smoke detector
Social distancing guidelines
- individually controlled air conditioning for room
Disinfection & cleaning procedures
Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit is furnished with 2 beds.
Choose your ideal room at Rosaleen Boutique Hotel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Family Suite
- Deluxe Triple Room
- Deluxe Double Room
- Deluxe Twin Room
- Superior Twin Room
- Superior Double Room
- Senior Deluxe Double
- Senior Deluxe Twin
- Deluxe Family Suite
- Deluxe Double or Twin Room with Lunch Cruise
- Deluxe Double or Twin Room with Dinner Cruise
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, complimentary parking, wi-fi throughout the property
On-site activities & leisure
cycling routes, pop-up art exhibitions, guided walking tours, guided bike tours, special themed dinners, bar happy hour, local culture tours or classes, on-site cooking classes, live music and performances
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, skyline rooftop pool, scenic view pool, relaxing plunge pool, poolside bar service, sunbeds and beach chairs, shade umbrellas, pool safety fence, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), on-street parking, local public transport passes, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available
Family & entertainment
professional babysitting/childcare, fun karaoke nights, child safety gates provided
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free parking, with street parking options available.
Check-in, check-out, and payment policies