Score from 527 reviews
- 435 Laurel Street, MA 01238 Lee,
United States - 
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Gallery The Black Swan Lee - Lenox, Ascend Hotel Collection: See us up close!
Highlights
24/7 front desk support
Private, monitored parking area
On-site restaurant
Air-conditioned public areas and rooms
Sun-filled terrace
Non-smoking rooms available
24/7 front desk supportPrivate, monitored parking areaOn-site restaurantAir-conditioned public areas and roomsSun-filled terraceNon-smoking rooms availableThe Berkshires are a paradise for outdoor lovers! With the sparkling Laurel Lake literally in your backyard, you have all the options for swimming, fishing, or boating right at your fingertips. And that's not all—golf courses, ski slopes, and parks are just around the corner. Feeling adventurous? Hit the slopes at Ski Butternut or indulge in some retail therapy at the Lee Premium Outlets.
After a day of exploring, treat yourself to a scrumptious meal or refreshing cocktail at our on-site Bombay Bar & Grill. Nothing beats watching the sun set over the lake while you unwind from a fun-filled day in this beautiful region.
At The Black Swan, you can enjoy free high-speed WiFi and local calls during your stay. Each spacious, non-smoking room is equipped with all the comforts of home: refrigerators, Keurig coffee makers, hair dryers, irons, ironing boards, desks, and cable TV. Some rooms even include balconies and whirlpool tubs for that extra touch of relaxation!
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Rooms at The Black Swan Lee - Lenox, Ascend Hotel Collection
Standard Room with King Bed
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- ironing facilities (iron and ironing board),
- heating,
- baby cot/crib
- hairdryer
- satellite tv channels,
- cable tv channels,
- television (tv)
- tea and coffee making facilities,
- refrigerator
This room includes cable TV, and coffee machine.
Room size:
Standard Room with King Bed - 22 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
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Amenities at The Black Swan Lee - Lenox, Ascend Hotel Collection
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area
On-site activities & leisure
fishing opportunities, on-site water sports
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, café/snack bar, beverage vending machine, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, fitness activities
Transport & getting around
ev (electric vehicle) charging point, disabled-access parking
Reception & guest support
24/7 front desk, quick check-in/check-out, on-site atm, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, patio/outdoor seating, designated picnic spot
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, braille signage, secure key card entry
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 11:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 21 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationLocation and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- Standard Room with King Bed
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