The Castle Collection - 25 Castle Street, Liverpool

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note the accommodation is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment.

Apartments are cleaned on a weekly basis.

This property is located in a busy area in the city centre, guests may experience some noise from outside.

Most apartments are fitted with a sani-flow macerator pump in the shower rooms and kitchens, you will experience a noise when the toilet is flushed and water is running.

This property accommodates guests on a long term basis and all guests are asked to refrain from excessive noise internally.

Loft Apartment – this has 2 bedroom areas separated by privacy walls.

Duplex Apartment – the twin room is in the old safe and is up steep metal stairs.

A damage deposit of GBP 150 is required. The property charges this as a pre-authorisation 3 days before arrival. This will be collected by credit or debit card. You will be reimbursed within 7 days of check-out. Your deposit will be released in full, subject to an inspection of the property.

All apartments will have 2 keys in the corresponding lock box. If both keys are not returned on check out, the full £150 security deposit will be charged to cover the costs of a replacement lock and keys. Should the key(s) be returned following this charge, a £100 refund will be issued. The £50 will be kept as a cost of labour.

Office hours are 09:00 – 17:00 hours Monday through to Sunday for urgent enquiries or assistance please call the property direct.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.V případě, že si rezervujete pobyt s platbou předem a vyžadujete fakturu, odešlete prosím požadavek spolu s fakturačními údaji firmy prostřednictvím sekce Zeptejte se.
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