Score from 799 reviews
- 3－2 Shintoshin, Chuoku, Saitamashi, Saitama, 330-0081 Saitama,
Japan - 
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Gallery The Mark Grand Hotel: See us up close!
Highlights
Entirely smoke-free property
Air-conditioned public areas and rooms
24/7 front desk support
Guest parking available
Modern fitness centre
Stylish bar and lounge
Entirely smoke-free propertyAir-conditioned public areas and rooms24/7 front desk supportGuest parking availableModern fitness centreStylish bar and loungeThe hotel is well-suited for international travelers, offering straightforward access to popular attractions in both Tokyo and the Saitama region. Each room features city views, carpeted flooring, and a decor in earth tones. Amenities include air conditioning, an electric kettle, a refrigerator, and a flat-screen TV. The private bathrooms are equipped with a bathtub, shower, washlet toilet, and complimentary toiletries.
Guests can take advantage of free Wi-Fi throughout the hotel and enjoy complimentary private parking. Additionally, the 24-hour front desk provides free luggage storage services.
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Rooms at The Mark Grand Hotel
Grand King Room - Non-Smoking
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- wardrobe/closet,
- safe deposit box,
- hypoallergenic pillow,
- hypoallergenic room,
- feather pillow,
- carpeted floor,
- baby cot/crib,
- heating,
- air conditioning,
- bedside socket,
- clothes rack,
- waste bin,
- pajamas
- slippers,
- toothbrush,
- bathtub,
- bathtub or shower,
- private bathroom,
- toilet paper,
- shampoo,
- conditioner,
- toilet,
- body soap,
- complimentary toiletries,
- bidet,
- shower,
- hairdryer
- television (tv),
- streaming services (e.g., netflix),
- flat-screen tv,
- satellite tv channels,
- telephone
- tea and coffee making facilities,
- refrigerator,
- minibar,
- bottled water,
- electric kettle
- wake-up service,
- towels,
- wake-up call/alarm clock,
- key card access,
- alarm clock,
- bed linen,
- lockers (in shared rooms/hostels)
- view,
- city view,
- quiet street view
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
- air purifier
- individually controlled air conditioning for room
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit is equipped with 1 bed.
Room size:
Grand King Room - Non-Smoking - 35 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4 
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Amenities at The Mark Grand Hotel
General property information
parking available, on-site parking
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, children's meals, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, temperature-controlled/heated pool, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage, disabled-access parking
Reception & guest support
24/7 front desk, baggage hold, invoices available
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, lowered wash basin, bathroom emergency pull cord, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
On-site parking is available, featuring a parking garage and accessible parking options.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 00:00 hours
Check-outUntil 10:00 hours
Children and extra bedsChildren from 0 to 1 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease inform in advance of your expected arrival time. At The Mark Grand Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At The Mark Grand Hotel, guests under 18 may only check in if accompanied by a parent or legal guardian.
Location and nearby attractions
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Frequently Asked Questions (FAQ)
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