Score from 751 reviews
- Plaza de las Cortes, 7, 28014 Madrid,
Spain - 
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Highlights
Air-conditioned public areas and rooms
Non-smoking rooms available
Modern fitness centre
Parking directly at the property
Daily room cleaning service
On-site restaurant
Air-conditioned public areas and roomsNon-smoking rooms availableModern fitness centreParking directly at the propertyDaily room cleaning serviceOn-site restaurantThis elegant hotel is only 300 meters from some of the world's best museums: Prado, Thyssen, and Reina Sofia. Talk about being in the cultural epicenter! One of the highlights? The stunning stained-glass dome that crowns the hotel, under which guests enjoy a fantastic buffet breakfast accompanied by delightful music.
The rooms here are a blend of elegance and modern comfort, featuring the renowned Westin Heavenly Bed and Heavenly Bath, making it hard to leave! Plus, you'll find charming antique furniture and even internet television to keep you entertained.
Don’t miss out on the Palace Bar, where you can sip on cocktails, coffees, and aperitifs under that mesmerizing dome. The bar has a rich history, made famous by none other than Ernest Hemingway in his classic novel The Sun Also Rises – and yes, there’s often live music to enhance the ambiance!
Premium Neptuno Twin Room with Fountain View Description, photos, price, amenities
- wardrobe/closet,
- fireplace,
- sofa,
- bedside socket,
- heating,
- safe deposit box,
- air conditioning,
- interconnecting rooms available,
- waste bin
- conditioner,
- toilet,
- slippers,
- toilet paper,
- private bathroom,
- body soap,
- shower,
- bathrobe,
- shampoo,
- toothbrush,
- hairdryer,
- shower cap,
- complimentary toiletries
- television (tv),
- satellite tv channels
- minibar,
- bottled water,
- coffee machine
- towels,
- bed linen,
- key card access,
- wake-up service
- landmark view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
This twin room features a fireplace. The spacious twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The twin room offers a coffee machine, a wardrobe, a safe deposit box, a sofa and a TV with satellite channels. The unit is furnished with 2 beds.
Room size:
Premium Neptuno Twin Room with Fountain View - 35 m2
Bedroom 1 – Single bed
Max persons: 3 
Palace King Room Description, photos, price, amenities
- fireplace,
- wardrobe/closet,
- heating,
- air conditioning,
- waste bin,
- sofa,
- bedside socket,
- safe deposit box,
- interconnecting rooms available
- slippers,
- body soap,
- shower,
- shampoo,
- hairdryer,
- shower cap,
- toilet paper,
- toilet,
- complimentary toiletries,
- bathrobe,
- private bathroom,
- conditioner,
- toothbrush
- satellite tv channels,
- television (tv)
- coffee machine,
- minibar,
- bottled water
- wake-up service,
- towels,
- key card access,
- bed linen
- landmark view,
- city view,
- courtyard view
- lift access (to room)
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
This double room features a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit provides 1 bed.
Room size:
Palace King Room - 35 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Premium Twin Room with Street View Description, photos, price, amenities
- bedside socket,
- wardrobe/closet,
- fireplace,
- heating,
- safe deposit box,
- interconnecting rooms available,
- waste bin,
- sofa,
- air conditioning
- toilet,
- private bathroom,
- shower cap,
- hairdryer,
- bathrobe,
- toothbrush,
- body soap,
- complimentary toiletries,
- conditioner,
- slippers,
- shampoo,
- shower,
- toilet paper
- television (tv),
- satellite tv channels
- coffee machine,
- bottled water,
- minibar
- key card access,
- wake-up service,
- bed linen,
- towels
- city view
- lift access (to room)
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
This twin room features a fireplace. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit is furnished with 2 beds.
Room size:
Premium Twin Room with Street View - 32 m2
Bedroom 1 – Single bed
Max persons: 3
One-Bedroom Cervantes King Suite with City View Description, photos, price, amenities
- safe deposit box,
- seating area,
- sofa,
- bedside socket,
- waste bin,
- heating,
- wardrobe/closet,
- fireplace,
- air conditioning
- complimentary toiletries,
- toothbrush,
- bathrobe,
- conditioner,
- slippers,
- shampoo,
- shower cap,
- toilet paper,
- private bathroom,
- hairdryer,
- toilet,
- shower,
- body soap
- television (tv),
- satellite tv channels
- bottled water,
- coffee machine,
- minibar
- key card access,
- wake-up service,
- bed linen,
- towels
- city view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
This suite features a fireplace. Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite provides a TV with satellite channels, a minibar, a coffee machine, a seating area as well as city views. The unit provides 1 bed.
Room size:
One-Bedroom Cervantes King Suite with City View - 70 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
One-Bedroom Cortes King Suite with Parliament View Description, photos, price, amenities
- air conditioning,
- seating area,
- waste bin,
- safe deposit box,
- heating,
- interconnecting rooms available,
- bedside socket,
- sofa,
- wardrobe/closet,
- fireplace
- hairdryer,
- shower,
- shampoo,
- toothbrush,
- toilet,
- shower cap,
- toilet paper,
- slippers,
- complimentary toiletries,
- private bathroom,
- body soap,
- conditioner,
- bathrobe
- television (tv),
- satellite tv channels
- coffee machine,
- bottled water,
- minibar
- towels,
- bed linen,
- wake-up service,
- key card access
- landmark view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
The fireplace is a top feature of this villa. Featuring free toiletries and bathrobes, this villa includes a private bathroom with a shower, a hairdryer and slippers. The villa features air conditioning, a minibar, a coffee machine, a seating area and a TV with satellite channels. The unit is equipped with 1 bed.
Room size:
One-Bedroom Cortes King Suite with Parliament View - 70 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
Grand Premium Neptuno King Room Description, photos, price, amenities
- sofa,
- waste bin,
- safe deposit box,
- bedside socket,
- wardrobe/closet,
- fireplace,
- air conditioning,
- interconnecting rooms available,
- heating
- toothbrush,
- slippers,
- conditioner,
- body soap,
- complimentary toiletries,
- hairdryer,
- shower cap,
- private bathroom,
- toilet,
- bathrobe,
- toilet paper,
- shampoo,
- shower
- satellite tv channels,
- television (tv)
- bottled water,
- minibar,
- coffee machine
- key card access,
- bed linen,
- towels,
- wake-up service
- landmark view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
Guests will have a special experience as this double room features a fireplace. The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a coffee machine, a wardrobe, a safe deposit box, a sofa and a TV with satellite channels. The unit provides 1 bed.
Room size:
Grand Premium Neptuno King Room - 38 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Premium Neptuno King Room with Fountain View Description, photos, price, amenities
- sofa,
- waste bin,
- wardrobe/closet,
- heating,
- fireplace,
- interconnecting rooms available,
- bedside socket,
- safe deposit box,
- air conditioning
- toilet paper,
- toilet,
- private bathroom,
- slippers,
- shower cap,
- complimentary toiletries,
- conditioner,
- shower,
- shampoo,
- hairdryer,
- toothbrush,
- bathrobe,
- body soap
- television (tv),
- satellite tv channels
- coffee machine,
- bottled water,
- minibar
- wake-up service,
- bed linen,
- key card access,
- towels
- landmark view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
The fireplace is the standout feature of this studio. Featuring free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio features air conditioning, a minibar, a coffee machine, a wardrobe and a TV with satellite channels. The unit is equipped with 1 bed.
Room size:
Premium Neptuno King Room with Fountain View - 35 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Deluxe Twin Room with Courtyard View Description, photos, price, amenities
- wardrobe/closet,
- heating,
- air conditioning,
- interconnecting rooms available,
- sofa,
- bedside socket,
- safe deposit box,
- waste bin,
- fireplace
- shower,
- slippers,
- toilet,
- complimentary toiletries,
- toilet paper,
- bathrobe,
- hairdryer,
- shower cap,
- toothbrush,
- shampoo,
- body soap,
- private bathroom,
- conditioner
- satellite tv channels,
- television (tv)
- coffee machine,
- bottled water,
- minibar
- bed linen,
- wake-up service,
- key card access,
- towels
- courtyard view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
This twin room's standout feature is the fireplace. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as an inner courtyard view. The unit is furnished with 2 beds.
Room size:
Deluxe Twin Room with Courtyard View - 32 m2
Bedroom 1 – Single bed
Max persons: 2
One-Bedroom Palace King Suite Description, photos, price, amenities
- sofa,
- air conditioning,
- wardrobe/closet,
- fireplace,
- bedside socket,
- interconnecting rooms available,
- waste bin,
- seating area,
- safe deposit box,
- heating
- complimentary toiletries,
- toothbrush,
- toilet,
- conditioner,
- shower,
- shampoo,
- body soap,
- bathrobe,
- shower cap,
- slippers,
- toilet paper,
- hairdryer,
- private bathroom
- television (tv),
- satellite tv channels
- coffee machine,
- minibar,
- bottled water
- bed linen,
- wake-up service,
- key card access,
- towels
- courtyard view,
- city view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
The fireplace is a top feature of this suite. Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite offers a TV with satellite channels, a minibar, a coffee machine, a seating area as well as city views. The unit is equipped with 1 bed.
Room size:
One-Bedroom Palace King Suite - 57 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
Premium King Room with Street View Description, photos, price, amenities
- heating,
- sofa,
- waste bin,
- safe deposit box,
- interconnecting rooms available,
- air conditioning,
- wardrobe/closet,
- bedside socket,
- fireplace
- toothbrush,
- complimentary toiletries,
- conditioner,
- private bathroom,
- shower,
- hairdryer,
- toilet,
- toilet paper,
- slippers,
- shower cap,
- bathrobe,
- shampoo,
- body soap
- television (tv),
- satellite tv channels
- coffee machine,
- bottled water,
- minibar
- towels,
- key card access,
- wake-up service,
- bed linen
- city view
- lift access (to room)
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
This double room's special feature is the fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit provides 1 bed.
Room size:
Premium King Room with Street View - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Premium Cortes King Room with Parliament View Description, photos, price, amenities
- fireplace,
- waste bin,
- air conditioning,
- heating,
- wardrobe/closet,
- safe deposit box,
- bedside socket,
- interconnecting rooms available,
- sofa
- conditioner,
- slippers,
- bathrobe,
- shower,
- hairdryer,
- private bathroom,
- body soap,
- toilet paper,
- toothbrush,
- shower cap,
- toilet,
- complimentary toiletries,
- shampoo
- satellite tv channels,
- television (tv)
- bottled water,
- coffee machine,
- minibar
- key card access,
- bed linen,
- towels,
- wake-up service
- landmark view
- lift access (to room)
- smoke detector
- dedicated concierge services (for executive guests),
- free gym access (depending on room type)
This double room features a fireplace. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a coffee machine, a wardrobe, a safe deposit box, a sofa, as well as a TV with satellite channels. The unit is equipped with 1 bed.
Room size:
Premium Cortes King Room with Parliament View - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Palace Twin Room Description, photos, price, amenities
- bedside socket,
- safe deposit box,
- fireplace,
- interconnecting rooms available,
- sofa,
- heating,
- air conditioning,
- wardrobe/closet,
- waste bin
- shampoo,
- toilet,
- shower,
- toilet paper,
- slippers,
- toothbrush,
- shower cap,
- bathrobe,
- hairdryer,
- private bathroom,
- conditioner,
- complimentary toiletries,
- body soap
- television (tv),
- satellite tv channels
- bottled water,
- coffee machine,
- minibar
- key card access,
- bed linen,
- towels,
- wake-up service
- courtyard view,
- landmark view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
This twin room's special feature is the fireplace. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room provides a TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as an inner courtyard view. The unit provides 2 beds.
Room size:
Palace Twin Room - 35 m2
Bedroom 1 – Single bed
Max persons: 3
Deluxe King Room with Courtyard View Description, photos, price, amenities
- wardrobe/closet,
- heating,
- interconnecting rooms available,
- sofa,
- safe deposit box,
- fireplace,
- waste bin,
- bedside socket,
- air conditioning
- private bathroom,
- toilet,
- shower cap,
- body soap,
- shower,
- slippers,
- toothbrush,
- hairdryer,
- shampoo,
- toilet paper,
- conditioner,
- bathrobe,
- complimentary toiletries
- television (tv),
- satellite tv channels
- minibar,
- bottled water,
- coffee machine
- wake-up service,
- towels,
- key card access,
- bed linen
- courtyard view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
The fireplace is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a TV with satellite channels, a minibar, a coffee machine, a wardrobe as well as an inner courtyard view. The unit is equipped with 1 bed.
Room size:
Deluxe King Room with Courtyard View - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
One-Bedroom Neptuno King Suite Description, photos, price, amenities
- wardrobe/closet,
- safe deposit box,
- fireplace,
- air conditioning,
- sofa,
- waste bin,
- interconnecting rooms available,
- seating area,
- heating,
- bedside socket
- hairdryer,
- complimentary toiletries,
- toilet,
- toilet paper,
- shower,
- private bathroom,
- shower cap,
- shampoo,
- bathrobe,
- toothbrush,
- conditioner,
- slippers,
- body soap
- satellite tv channels,
- television (tv)
- minibar,
- coffee machine,
- bottled water
- towels,
- key card access,
- bed linen,
- wake-up service
- landmark view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
This double room's standout feature is the fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a TV with satellite channels, a minibar, a coffee machine and a seating area. The unit is equipped with 1 bed.
Room size:
One-Bedroom Neptuno King Suite - 90 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
One-Bedroom Royal King Suite with Fountain View Description, photos, price, amenities
- bedside socket,
- sofa,
- fireplace,
- waste bin,
- heating,
- wardrobe/closet,
- seating area,
- interconnecting rooms available,
- safe deposit box,
- air conditioning
- conditioner,
- toilet,
- additional toilet,
- body soap,
- private bathroom,
- shower cap,
- complimentary toiletries,
- slippers,
- bathrobe,
- shower,
- shampoo,
- toilet paper,
- hairdryer,
- toothbrush
- television (tv),
- satellite tv channels
- minibar,
- coffee machine,
- bottled water
- bed linen,
- wake-up service,
- key card access,
- towels
- landmark view
- lift access (to room)
- smoke detector
- free gym access (depending on room type),
- dedicated concierge services (for executive guests)
This double room features a fireplace. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a coffee machine, a seating area, as well as a TV with satellite channels. The unit is equipped with 1 bed.
Room size:
One-Bedroom Royal King Suite with Fountain View - 160 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
Choose your ideal room at The Palace, a Luxury Collection Hotel, Madrid
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Premium Neptuno Twin Room with Fountain View
- Palace King Room
- Premium Twin Room with Street View
- One-Bedroom Cervantes King Suite with City View
- One-Bedroom Cortes King Suite with Parliament View
- Grand Premium Neptuno King Room
- Premium Neptuno King Room with Fountain View
- Deluxe Twin Room with Courtyard View
- One-Bedroom Palace King Suite
- Premium King Room with Street View
- Premium Cortes King Room with Parliament View
- Palace Twin Room
- Deluxe King Room with Courtyard View
- One-Bedroom Neptuno King Suite
- One-Bedroom Royal King Suite with Fountain View
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi (charges apply)
Hotel services offered
comprehensive internet access, wireless internet (wi-fi)
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, massage therapies, salon & beauty treatments, rejuvenating facial treatments, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, expert hair colouring, professional hair styling, revitalising body treatments, exfoliating body scrub, fitness activities, changing rooms for fitness/spa
Transport & getting around
on-site car rental, shuttle service (surcharge applies), secure parking garage, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, valet parking service, currency exchange service, baggage hold, on-site atm, guest concierge services
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, comfortable pet bed, convenient pet bowls, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Internet services are provided with WiFi access, which in some cases may incur charges.
Guest parking
On-site parking is provided with options for private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted with no additional fee.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Premium Neptuno Twin Room with Fountain View
- Palace King Room
- Premium Twin Room with Street View
- One-Bedroom Cervantes King Suite with City View
- One-Bedroom Cortes King Suite with Parliament View
- Grand Premium Neptuno King Room
- Premium Neptuno King Room with Fountain View
- Deluxe Twin Room with Courtyard View
- One-Bedroom Palace King Suite
- Premium King Room with Street View
- Premium Cortes King Room with Parliament View
- Palace Twin Room
- Deluxe King Room with Courtyard View
- One-Bedroom Neptuno King Suite
- One-Bedroom Royal King Suite with Fountain View
