Very good
7.8 /10

Score from 913 reviews

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Map - The Palmer House Hilton - GPS: 41.880635, -87.626967
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The Palmer House Hilton, Chicago

★★★★

Accommodation Chicago, reservation, rooms, prices, reviews, gallery, location, contact

  • 17 East Monroe Street, IL 60603 Chicago, United States - View on map
7.8 /10
Very good
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Hotel
See availability
Just a short stroll from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is perfectly situated in Chicago’s bustling theatre and financial district. Here, you'll find convenient on-site dining options, a modern business center, and even some pampering spa services!

Each guest room at Palmer House Hilton is designed with comfort in mind, featuring a flat-screen HDTV, a desk, and a cozy armchair—perfect for winding down after a day of exploring. If you need anything, housekeeping is just a call away.

Keep up with your fitness routine at the on-site gym or indulge in some relaxation at the spa. Afterward, treat yourself to a delicious meal at the Lockwood restaurant, which serves up American cuisine for breakfast, lunch, and dinner. And don’t miss out on the chance to enjoy a crafted cocktail while soaking in the ambiance of the historic lobby at the Lobby Bar.

Traveling around? The Monroe Red Line subway station is just a minute's walk away, making it super easy to hit all of Chicago’s top attractions. Plus, Navy Pier is only 2 miles from the hotel! You’ll also have access to Red, Blue, Orange, Pink, Green, and Brown line trains right outside, so you can get to attractions and both airports hassle-free.

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Rooms at The Palmer House Hilton

Double Room with Two Double Beds

Room standards
  • air conditioning,
  • heating,
  • ironing facilities (iron and ironing board),
  • wardrobe/closet,
  • work desk,
  • baby cot/crib,
  • interconnecting rooms available,
  • waste bin,
  • safe deposit box
Sanitary facilities
  • bathtub or shower,
  • conditioner,
  • toilet,
  • body soap,
  • complimentary toiletries,
  • shampoo,
  • hairdryer,
  • toilet paper,
  • private bathroom
Property technology & media
  • radio,
  • flat-screen tv,
  • television (tv),
  • cable tv channels,
  • telephone,
  • video player,
  • pay-per-view channels
Paid extra services
  • towels,
  • bed linen,
  • alarm clock,
  • wake-up service
Accessibility for disabled guests
  • lift access (to room)
Hostel facilities
  • bed privacy curtain (in shared rooms)
Property safety & security
  • smoke detector

This room a private bathroom with a hairdryer and upscale bath amenities.

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Amenities at The Palmer House Hilton

General property information General property information

parking available, pets are welcome

On-site activities & leisure On-site activities & leisure

bar happy hour, live music and performances

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, take-away lunches, children's meals, selection of wine/champagne, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, heated indoor pool, year-round indoor pool, temperature-controlled/heated pool, full spa amenities, spa relaxation lounge, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

secure parking garage, ev (electric vehicle) charging point, disabled-access parking

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, baggage hold, on-site atm, guest concierge services

Cleanliness & housekeeping Cleanliness & housekeeping

professional dry cleaning, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

A parking garage is available. Electric vehicle charging station is available. Accessible parking facilities are available on site.

Check-in, check-out, and payment policies

Check-in

From 15:00 Until 00:00 hours

Check-out

Until 11:00 hours

Children and extra beds

Children from 0 years old pay 50.00 USD per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are permitted, with the possibility of an additional fee.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Important information
Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests at The Palmer House Hilton cannot be guaranteed and may incur additional charges.

Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.

Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.

Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.

Location and nearby attractions

 

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Frequently Asked Questions (FAQ)

Check-in starts at 00:00 and check-out is by 11:00.
Yes, guests have access to the Internet.
Social distancing and disinfection are enforced. Details on our website.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Double Room with Two Double Beds
Yes, The Palmer House Hilton has a pool.
Yes, a business center is available for guests at our property.
Yes, our dedicated concierge team is at your service.
Yes, there is a fitness center on the premises.
Yes, our property features an indoor swimming pool.
Yes, a first-aid kit is available on the property.

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