Score from 411 reviews
- Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen,
Mexico - 
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Gallery The Royal Haciendas Resort & Spa: See us up close!
Highlights
Stylish bar and lounge
Prime beachfront location
24/7 front desk support
Air-conditioned public areas and rooms
Guest parking available
On-site restaurant
Stylish bar and loungePrime beachfront location24/7 front desk supportAir-conditioned public areas and roomsGuest parking availableOn-site restaurantEach suite is equipped with free Wi-Fi, ensuring you stay connected. Many feature cozy seating areas with flat-screen cable TVs and DVD players, while some also showcase breathtaking ocean views—imagine waking up to that!
At the Royal Haciendas, unwind at the spa and wellness centre complete with Turkish baths, or stay active at the fitness centre. The adjacent beach offers loungers and parasols, so you can soak up the sun in style.
For adventure seekers, the complex provides activities like diving. Plus, the nearby Playa del Carmen boasts a fantastic array of shops, bars, and restaurants, all set against a backdrop of beautiful natural scenery. And if you're flying in, Cancun International Airport is just a quick 30-minute drive away.
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Rooms at The Royal Haciendas Resort & Spa
Deluxe Junior Suite
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- baby cot/crib,
- waste bin,
- air conditioning,
- wardrobe/closet,
- fan,
- clothes rack,
- ironing facilities (iron and ironing board),
- work desk,
- iron,
- safe deposit box
- complimentary toiletries,
- body soap,
- hairdryer,
- conditioner,
- private bathroom,
- shampoo,
- toilet
- cable tv channels,
- telephone,
- television (tv),
- flat-screen tv
- toaster,
- kitchenware,
- microwave,
- minibar,
- coffee machine,
- outdoor furniture (on balcony/patio),
- kitchenette,
- tea and coffee making facilities
- towels
- balcony
This Junior Suite comes with free Wi-Fi, 2 double beds and features a kitchenette with microwave, mini fridge and a flat-screen cable TV. It also features a private balcony.
Room size:
Deluxe Junior Suite - 37 m2
Bedroom 1 – Double bed
Max persons: 2 
Reviews
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Amenities at The Royal Haciendas Resort & Spa
General property information
parking available, complimentary parking, on-site parking, wi-fi throughout the property
On-site activities & leisure
access to tennis court, nearby golf course (within 3 km), access to water park, tennis gear, beach access, guided bike tours, special themed dinners, aerobics sessions, bingo nights
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, beverage vending machine, snack vending machine, grocery delivery service
Pools, spa & wellness
sauna access, gym/fitness studio, tanning salon/solarium, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, exclusive private beach, year-round outdoor pool, prime beachfront location, communal bathhouse, aquatic water slide, scenic view pool, poolside bar service, sunbeds and beach chairs, shade umbrellas, pool safety fence, salon & beauty treatments, rejuvenating facial treatments, expert make-up application, manicure services, pedicure services, professional hair cutting, revitalising body treatments, detoxifying body wrap, spa relaxation lounge, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, comprehensive full body massage, automated massage chair, fitness activities, guided yoga sessions, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, on-site atm, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden, recreation/games lounge, rooftop sun deck, patio/outdoor seating, designated picnic spot
Family & entertainment
professional babysitting/childcare, outdoor children's play area, dedicated entertainment team, supervised kids' activity club, selection of board games/puzzles, secure indoor play zone
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
On-site shops & services
on-site barber/beauty salon, convenience store/minimarket on premises
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas
Social distancing guidelines
seamless contactless check-in/check-out process, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 16:00 hours
Check-outUntil 11:00 hours
Children and extra bedsGuests must be at least 25 years old to check in. We welcome children of all ages. The property may require a deposit of 300.00 USD. Deposit payment method: card.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.
At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.
Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.
The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.
Early departure policy: No refunds will be given for any cancellation or modification made after check-in.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.At The Royal Haciendas Resort & Spa, guests must present a valid photo ID and credit card upon check-in. Kindly note that at The Royal Haciendas Resort & Spa, all special requests are subject to availability and may incur additional charges.
Location and nearby attractions
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