Score from 29 reviews
- 39 Phố Trích Sài, 11212 Hanoi,
Vietnam - 
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Highlights
Daily room cleaning service
Sun-filled terrace
Air-conditioned public areas and rooms
Comfortable family rooms
Airport shuttle service
Guest parking available
Daily room cleaning serviceSun-filled terraceAir-conditioned public areas and roomsComfortable family roomsAirport shuttle serviceGuest parking availableThe Ho Chi Minh Mausoleum is situated 3.7 km from the aparthotel, while the Vietnam Fine Arts Museum is 3.9 km away.
Each unit is air-conditioned and includes amenities such as a refrigerator, stovetop, kettle, bidet, slippers, and wardrobe. Private bathrooms are provided with hair dryers. Some rooms offer balconies, while others feature views of the lake. Bed linen and towels are included in all units.
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Rooms at The Urban Tranquil
Standard Double or Twin Room
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- work desk,
- seating area,
- baby cot/crib,
- cleaning supplies (e.g., for kitchenette),
- clothes rack,
- waste bin,
- heating,
- non-feather pillow (synthetic),
- air conditioning,
- iron,
- wardrobe/closet
- shampoo,
- hairdryer,
- toilet,
- bathtub or shower,
- shower,
- toilet paper,
- private bathroom,
- toothbrush,
- bidet,
- slippers,
- complimentary toiletries,
- body soap
- dining area,
- stovetop,
- refrigerator,
- kitchenette,
- electric kettle,
- tea and coffee making facilities,
- kitchenware,
- dining table
- towels,
- bed linen,
- key card access,
- key access
- quiet street view
- ground floor unit,
- lift access (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible
- private flat in building
- smoke detector,
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information)
- individually controlled air conditioning for room
The spacious twin/double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bidet. The fully equipped kitchenette has a stovetop, a refrigerator and kitchenware. The twin/double room is furnished with a desk and a seating area and provides a dining area, a wardrobe and a quiet street view. The unit is furnished with 3 beds.
Room size:
Standard Double or Twin Room - 35 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 2 
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Amenities at The Urban Tranquil
General property information
parking available, private parking area, wi-fi throughout the property
On-site activities & leisure
cycling routes, access to water park, hotel movie nights, guided walking tours, guided bike tours, special themed dinners, local culture tours or classes, on-site cooking classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
café/snack bar
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off
Reception & guest support
quick check-in/check-out, currency exchange service, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
A private parking area is available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 23:00 hours
Check-outFrom 11:00 Until 11:30 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationProperty managed by a private owner (an individual)
Location and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- Standard Double or Twin Room
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