Score from 350 reviews
- CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 COLONIA CENTRO, 77930 Bacalar,
Mexico - 
View on map
Highlights
Parking directly at the property
Comfortable family rooms
24/7 front desk support
Luxurious spa and wellness centre
Non-smoking rooms available
Air-conditioned public areas and rooms
Parking directly at the propertyComfortable family rooms24/7 front desk supportLuxurious spa and wellness centreNon-smoking rooms availableAir-conditioned public areas and roomsTierra Maya Hotel Spa & Sanctuary is based in Bacalar and includes a garden area. This establishment holds a 3-star rating and provides room service along with a front desk that operates around the clock. Guests can enjoy a year-round outdoor swimming pool, complimentary WiFi, and private parking at no extra charge.
The hotel offers air-conditioned accommodations equipped with a wardrobe, coffee machine, safety deposit box, flat-screen television, and a private bathroom featuring a shower.
Deluxe Double Room Description, photos, price, amenities
.svg){kind=icon}
- safe deposit box,
- wardrobe/closet,
- bedside socket,
- pool towels (in room),
- air conditioning,
- private shallow end/paddling pool (with room/suite),
- sofa,
- sofa bed,
- baby cot/crib,
- iron,
- clothes rack
- body soap,
- private bathroom,
- complimentary toiletries,
- shampoo,
- bathtub or shower,
- shower,
- toilet,
- conditioner,
- toilet paper
- television (tv),
- cable tv channels,
- flat-screen tv
- coffee machine,
- bottled water,
- tea and coffee making facilities
- bed linen,
- key access,
- towels
- ground floor unit
- smoke detector,
- fire extinguisher (in room/apartment)
Offering free toiletries, this double room includes a private bathroom with a shower. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit provides 3 beds.
Room size:
Deluxe Double Room - 42 m2
Bedroom 1 – Double bed, Sofa bed
Max persons: 6 
Twin Room Description, photos, price, amenities
- iron,
- bedside socket,
- air conditioning,
- clothes rack,
- baby cot/crib,
- wardrobe/closet,
- pool towels (in room),
- safe deposit box
- conditioner,
- shampoo,
- bathtub or shower,
- toilet paper,
- body soap,
- shower,
- private bathroom,
- toilet,
- complimentary toiletries
- television (tv),
- flat-screen tv,
- cable tv channels
- tea and coffee making facilities,
- coffee machine,
- bottled water
- key access,
- bed linen,
- towels
- ground floor unit
Featuring free toiletries, this twin room includes a private bathroom with a shower. The spacious twin room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit is furnished with 2 beds.
Room size:
Twin Room - 42 m2
Bedroom 1 – Double bed
Max persons: 4
Double or Twin Room Description, photos, price, amenities
- air conditioning,
- baby cot/crib,
- safe deposit box,
- iron,
- pool towels (in room),
- clothes rack,
- bedside socket,
- wardrobe/closet
- toilet paper,
- shampoo,
- private bathroom,
- shower,
- complimentary toiletries,
- body soap,
- conditioner,
- bathtub or shower,
- toilet
- flat-screen tv,
- television (tv),
- cable tv channels
- coffee machine,
- bottled water,
- tea and coffee making facilities
- key access,
- towels,
- bed linen
- ground floor unit
Providing free toiletries, this twin/double room includes a private bathroom with a shower. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit provides 1 bed.
Room size:
Double or Twin Room - 42 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Tierra Maya Hotel Spa & Sanctuary
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Double Room
- Twin Room
- Double or Twin Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
guided walking tours
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
in-room dining service
Pools, spa & wellness
spa & wellness sanctuary, outdoor swimming pool, year-round outdoor pool, sunbeds and beach chairs, full spa amenities, spa relaxation lounge, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage
Reception & guest support
24/7 front desk, excursion booking desk, invoices available
Shared spaces for guests
access to hotel garden, patio/outdoor seating, designated picnic spot
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property, individually controlled air conditioning, standard key entry
Property safety & security
in-room safety deposit box, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 23:00 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
Check guest reviews about Tierra Maya Hotel Spa & Sanctuary
All reviews in one place!
Be the first to share your opinion!
Stayed at Tierra Maya Hotel Spa & Sanctuary? Your experience is very valuable to us and other guests. Leave your review! Thank you.
