Universal Helios Grand Hotel, a Loews Hotel, Orlando

parking available, on-site parking, private parking area, wi-fi throughout the property

hotel movie nights

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

on-site restaurant, in-room dining service, hotel bar, café/snack bar, special dietary menus (on request), beverage vending machine, snack vending machine, children's meals, selection of wine/champagne, on-site coffee shop

gym/fitness studio, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, temperature-controlled/heated pool, sunbeds and beach chairs, shade umbrellas, fitness activities, general swimming pool access

on-site car rental, complimentary shuttle service, ev (electric vehicle) charging point, disabled-access parking, general shuttle transport

24/7 front desk, quick check-in/check-out, valet parking service, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, invoices available

recreation/games lounge, patio/outdoor seating

guest laundry service, professional dry cleaning, regular daily housekeeping

conference and banquet facilities, business services center, fax and photocopying services

convenience store/minimarket on premises

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, braille signage, audio assistance cues, secure key card entry

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

staff adherence to all local authority safety protocols, comprehensive first-aid kit accessible

secure cashless payment methods accepted

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

The property offers on-site parking with an option for private parking. Electric vehicle charging station is available. Accessible parking facilities are available on site.

From 16:00 hours

Until 11:00 hours

Children from 0 years old pay 35.00 USD per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 21 years old to check in. We welcome children of all ages.

Pets are not permitted.