Where the Mountain Meets the City, Ferrara

Switching on and off air conditioning and heating is subject to compliance with current Italian legislation (DPR 16/04/2013 n.74, DM 383 - 6/10/2022).
Summer: the average air temperature must not get below 26°C (78,8 °F) for all kinds of buildings
Winter: the weighted average of the air temperatures must not exceed 20°C (66,2 °F). Time and period of operation depend on the climatic zone defined by the standard.
Ferrara Climatic Zone E: 13 hours a day from October 22th to April 7th

To ensure the security of your personal data, 7 days before your arrival you will receive instructions to register your documents via our Guest Portal and pay the Tourist Tax due to the Municipality of Ferrara.
We need such procedure to verify your ids and docs and in order to send info to the police service "Alloggiati Web" which is Italian procedure to host guest in italy.
You can find all the information on the official website alloggiatiweb.poliziadistato

NB: You must complete the document registration and online check-in process in order to receive instructions and gain access to the apartment.

We are available by phone at the following times:
10 a.m. to 12:30 p.m. and 2 p.m. to 8 p.m. Monday through Saturday
3 p.m. to 8 p.m. on Sundays

KEY COLLECTION:
Key collection is at our CLEANBNB Ferrara office at 52 Frescobaldi Street from 3 p.m. to 7 p.m.
After 7 pm in SELF CHECK IN mode (with keybox).
Possibility to check in at the office from 8 p.m. to 10 p.m. at a cost of 30 euros.At Where the Mountain Meets the City, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At Where the Mountain Meets the City, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Where the Mountain Meets the City, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Where the Mountain Meets the City, all special requests are subject to availability and may incur additional charges.

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

• Two-Bedroom Apartment

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.